How Intrinsic Motivation, Work Discipline, and Organizational Citizenship Behavior Affect Employee Performance
##plugins.themes.academic_pro.article.sidebar##
Published
Jan 15, 2022
Download
Statistic
Downloads
Download data is not yet available.
##plugins.themes.academic_pro.article.main##
Abstract
This study aims to determine the effect of intrinsic motivation, work discipline, and organizational citizenship behavior on the performance of employees of the BPJS Health in Purwodadi, Grobogan Regency. The sampling technique used a saturated sampling technique with a sample size of 79 employees. The results showed that intrinsic motivation and work discipline had a significant effect on the performance of BPJS Health employees in Purwodadi, Grobogan Regency. However, Organizational Citizenship Behavior has no effect on employee performance. Through the F test, it is known that the variables of intrinsic motivation, work discipline, and organizational citizenship behavior simultaneously affect the performance of BPJS Health employees in Purwodadi, Grobogan Regency. Meanwhile, the Adjusted R square value of 0.724 shows the influence of intrinsic motivation, work discipline, and Organizational Citizenship Behavior variables together on employee performance variables is 72.4% and the remaining 27.6% is influenced by other variables outside the proposed research model.
##plugins.themes.academic_pro.article.details##
How to Cite
Audina, M., & -, R. H. (2022). How Intrinsic Motivation, Work Discipline, and Organizational Citizenship Behavior Affect Employee Performance . Enrichment : Journal of Management, 12(1), 1051-1057. https://doi.org/10.35335/enrichment.v12i1.266
References
References
Agrasadya. (2020). Effect of Work Discipline and Training on Employee Performance of PT Federal International Finance Depok Branch. Jurnal Ilmiah Ilmu Administrasi Publik: Jurnal Pemikiran dan Penelitian Administrasi Publik, 10(1), 15-24.
Agustiningsih, H. N., Thoyib, A., Djumilah, H., & Noermijati. (2016). The Effect of Remuneration, Job Satisfaction and OCB on the Employee Performance. Science Journal of Business and Management 4(6), 212-222. doi:10.11648/j.sjbm.20160406.16
Al-Mahasneh, M. A. (2015). The Impact of Organizational Citizenship Behavior on Job Performance at Greater Amman Municipality European Journal of Business and Management, 7(36), 108–118.
Amabile, T. M., & Pratt, M. G. (2016). The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning Research in Organization Behavior, 36, 157–183. doi:10.1016/j.riob.2016.10.001
Anderson, N., Potoènik, K., & Zhou, J. (2014). Innovation and Creativity in Organizations Journal of Management, 40, 1297–1333. doi:10.1177/0149206314527128
Arifin, R., & Lo, S. J. (2020). The Effect Of Intrinsic Motivation And Organizational Culture On Employee Engagement Mediated Performance At PT XYZ, . Dinasti International Journal Of Economic, Finance and Acoounting, 1(5), 879 – 887.
Astria, K. (2018. ). Pengaruh disiplin kerja dan motivasi terhadap kinerja karyawan pada PT. Bank Rakyat Indonesia Cabang Pamulang. Jurnal Mandiri: Ilmu Pengetahuan, Seni, dan Teknologi, 2(1), 1-22. doi:10.33753/mandiri.v2i1.29
Astuti, E. P., & Amalah, N. (2018). Effect of Work Discipline on Employee Performance in The Office of Public Appraisal Services Herly, Ariawan and Partners PINISI Discretion Review 1(2).
Beqiri, T. (2019). Empirical Study on Intrinsic Motivation Factors of Employees in Transition Economies. International Journal of Economics and Business Administration, 7(4), 307-319. doi:10.35808/ijeba/345
Budianto, E. (2020). The Effect Of Work Motivation And Work Discipline On Employee Performance At PT. Pegadaian (Persero) Syariah Branch Of Cinere Paper presented at the Humanities, Management dan Science Prosiding, Jakarta.
Burhan, U. (2019). Self Efficacy, Self Actualization, Job Satisfaction, Organization Citizenship Behavior (OCB) And The Effect On Employee Performance. Ekuilibrium : Jurnal Ilmiah Bidang Ilmu Ekonomi 14(1), 45-57.
Cerasoli, C. P., Nicklin, J. M., & Ford, M. T. (2014). Intrinsic Motivation and Extrinsic Incentives Jointly Predict Performance: a 40-Year Meta-Analysis. Psychol. Bull, 140, 980–1008. doi:10.1037/a0035661
Chelagat. L.J., Chepkwony, P. K., & Kemboi, A. (2015). Effect of Organizational Citizenship Behavior on Employee Performance in Banking Sector, Nairobi County, Kenya International Journal of Business, Humanities and Technology 5(4), 55-61.
Dana, S., Mintarti, S., & Fitriastuti, T. (2018). Pengaruh Kecerdasan Emosional dan Komitmen Organisasi Serta Organizational Citizenship Behavior OCB terhadap Kinerja Karyawan. Jurnal Ilmu Manajemen Mulawarman, 3(1). doi:10.29264/jimm.v0i0.1077
Deci, E. L., & Ryan, R. M. (2014). The Importance of Universal Psychological Needs for Understanding Motivation in the Workplace in Oxford Library of Psychology (The Oxford Handbook of Work Engagement, Motivation, and Self-Determination Theory, ed. M. Gagné ed.): Oxford: Oxford University Press.
Ertanto, R. A., Prayekti, & Kurniawan, I. S. (2021). The Effect Of Communication And Intrinsic Motivation On Employee Performance With Job Satisfaction As Mediation Variables. Almana : Jurnal Manajemen dan Bisnis, 5(2), 228 - 234.
Fahmi, I. (2016). Pengantar Manajemen Keuangan Bandung: ALFABETA, CV.
Fajrina, N. N., Militina, T., & G.N, A. (2020). Employee Performance In PT BPD Kaltim Kaltara Samarinda International Journal of Economics, Business and Accounting Research., 4(1), 55-65.
Febrianur, I. F. S. P., Kusni, I., & Robby, M. S. (2021). Analysis Of Organizational Commitment And Employee Performance PT. Hwa Seun. Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi), 5(2).
Fitriastuti, T. (2018). Pengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior (OCB) terhadap Kinerja Pegawai Negeri Sipil Organisasi Perindustrian dan Perdagangan Kabupaten Kutai Timur. Jurnal Dinamika Manajemen, 4(2), 103-114.
Gagné, M. (2014). Oxford Library of Psychology: The Oxford Handbook of Work Engagement, (Motivation), and Self-Determination Theory. Oxford: Oxford University Press.
Hasibuan, M. S. P. (2012). Manajemen Sumber Daya Manusia. Jakarta: PT Bumi Aksara.
Hidayah, S., & Harnoto. (2018). Role of Organizational Citizenship Behavior (OCB), Perception of Justice and Job Satisfaction on Employee Performance. Jurnal Dinamika Manajemen, 9(2), 170-178. doi:10.15294/jdm.v9i2.14191
Hidayat, W. Y. M., Retnowati, N., & Istanti., E. (2017). Pengaruh Gaya Kepemimpinan Transaksional, Organizational Citizenship Behavior(OCB), Reward dan Punishment terhadap kinerja karyawan pada PT.Home Center Indonesia. Jurnal Manajemen Branchmarck, 4(3).
Hossain, M. K., & Hossain, A. (2012). Factors Affecting Employee's Motivation In The Fast Food Industry: The Case Of KFC UK LTD. Research Journal of Economics, Business and ICT, 5, 21 – 30.
Lee, C.-W., & Hidayat, N. (2018). The Influence of Transformational Leadership and Intrinsic Motivation to Employee Performance. Advances in Management & Applied Economics, 8(2), 1-12.
Munyua, K. M. (2020). Influence of Intrinsic Motivation on Job Performance and Organisational Commitment among the Employees: Case of K-Unity, Kiambu County, Kenya. International Journal of Research and Innovation in Social Science (IJRISS) 4(2), 17-27.
Nilasari, B. M., Nisfiannoor, M., & Devinta, F. R. M. (2021). Changes In Motivation That Affect Employee Performance During The Covid 19 Pandemic. Journal of Applied Management (JAM), 19(2), 435 - 447. doi:http://dx.doi.org/10.21776/ub.jam.2021.019.02.19.
Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006). Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences. USA: Sage Publications, Inc.
Paoki, E. P., Saerang, D. P. E., & Pangemanan, S. S. (2017). The Effect of Work Discipline and Team Work on Employee Performance (Case Study at PT. Bahasa Technology Solutions) Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 5(2). doi:10.35794/emba.v5i2.16640
Podsakoff, P. M., Mackenzie, S. B., Paine, J. B., & Bachrach, D. G. (1998). Some Positible Antecedents of In Role and Extra Role Salesperson Performance. Journal of Marketing, 62, 87-98.
Pranata, S. P. K. A., Yasa, P. N. S., & Sitiari, N. M. (2020). The Effect of Organizational Citizenship Behavior (OCB) Towards Work Stress and Performance of Employees in Income Agency Regional City of Denpasar Jurnal Ekonomi dan Bisnis Jagaditha, 7(1), 65-72. doi:10.22225/jj.7.1.1654.65-72
Rahman, A. A. (2016). Metode Penelitian Psikologi Langkah Cerdas Menyelesaikan Skripsi. Bandung: PT Remaja Rosdakarya.
Rizani, A. T., & Oktafien, S. (2020). The Influence of Organizational Culture and Work Discipline on Employee Performance of PT. BFI Finance Indonesia Tbk. Technium Social Sciences Journal, 14(December), 483-502.
Robbins, S. P., & Judge, T. A. (2013). Organizational Behavior (15th ed.). Boston: Pearson Education, Inc.
Rudadi, & Hidajat. (2019). Pengaruh Disiplin Kerja, Motivasi dan Kompensasi terhadap Kinerja Personil Polsek Semarang Tengah Kota Semarang. Jurnal Magisma Vol. 7 No. 1 – 44, 7(1).
Surajiyo., Suwarno., Kesuma, I., M.,, & Gustiherawati.T. (2021). The Effect of Work Discipline on Employees Performance with Motivation as a Moderating Variables in the Inspectorate Office of Musi Rawas District International Journal of Community Service and Engagement, 2(1), 1-12.
Suryadi, & Effendi. (2018). Pengaruh Motivasi Instrinsik, Kepuasan Kerja dan Budaya Organisasi terhadap Kinerja Pegawai Biro Kepegawaian di Badan Kepegawaian Negara (BKN) Jakarta Jurnal Ilmu Manajemen Oikonomia, 14(2).
Woro, U., Ratna, S., Nur, F., Usdiyanto, Widi, H., Susan, N. K., . . . Arif, S. u. R. (2020). The Effect of Work Discipline on the Performance of Employees in Compensation Mediation: A Case Study Indonesia. Palarch’s Journal Of Archaeology Of Egypt/Egyptology, 17(9), 1056 - 1073.
Yoyok. (2017). Pengaruh Kompetensi, Motivasi Intrinsik, dan Lingkungan Kerja Fisik terhadap Kinerja Karyawan di Industri Kubah dan Teralis Sidojoyo Tulungagung. Simki-Economic, 1(2).
Yusuf, M. (2021). The Effects of the Intrinsic Motivation and Extrinsic Motivation on Employee Performance with Job Satisfaction as an Intervening Variable at PT. Alwi Assegaf Palembang MBIA, 20(1), 18-31.
Agrasadya. (2020). Effect of Work Discipline and Training on Employee Performance of PT Federal International Finance Depok Branch. Jurnal Ilmiah Ilmu Administrasi Publik: Jurnal Pemikiran dan Penelitian Administrasi Publik, 10(1), 15-24.
Agustiningsih, H. N., Thoyib, A., Djumilah, H., & Noermijati. (2016). The Effect of Remuneration, Job Satisfaction and OCB on the Employee Performance. Science Journal of Business and Management 4(6), 212-222. doi:10.11648/j.sjbm.20160406.16
Al-Mahasneh, M. A. (2015). The Impact of Organizational Citizenship Behavior on Job Performance at Greater Amman Municipality European Journal of Business and Management, 7(36), 108–118.
Amabile, T. M., & Pratt, M. G. (2016). The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning Research in Organization Behavior, 36, 157–183. doi:10.1016/j.riob.2016.10.001
Anderson, N., Potoènik, K., & Zhou, J. (2014). Innovation and Creativity in Organizations Journal of Management, 40, 1297–1333. doi:10.1177/0149206314527128
Arifin, R., & Lo, S. J. (2020). The Effect Of Intrinsic Motivation And Organizational Culture On Employee Engagement Mediated Performance At PT XYZ, . Dinasti International Journal Of Economic, Finance and Acoounting, 1(5), 879 – 887.
Astria, K. (2018. ). Pengaruh disiplin kerja dan motivasi terhadap kinerja karyawan pada PT. Bank Rakyat Indonesia Cabang Pamulang. Jurnal Mandiri: Ilmu Pengetahuan, Seni, dan Teknologi, 2(1), 1-22. doi:10.33753/mandiri.v2i1.29
Astuti, E. P., & Amalah, N. (2018). Effect of Work Discipline on Employee Performance in The Office of Public Appraisal Services Herly, Ariawan and Partners PINISI Discretion Review 1(2).
Beqiri, T. (2019). Empirical Study on Intrinsic Motivation Factors of Employees in Transition Economies. International Journal of Economics and Business Administration, 7(4), 307-319. doi:10.35808/ijeba/345
Budianto, E. (2020). The Effect Of Work Motivation And Work Discipline On Employee Performance At PT. Pegadaian (Persero) Syariah Branch Of Cinere Paper presented at the Humanities, Management dan Science Prosiding, Jakarta.
Burhan, U. (2019). Self Efficacy, Self Actualization, Job Satisfaction, Organization Citizenship Behavior (OCB) And The Effect On Employee Performance. Ekuilibrium : Jurnal Ilmiah Bidang Ilmu Ekonomi 14(1), 45-57.
Cerasoli, C. P., Nicklin, J. M., & Ford, M. T. (2014). Intrinsic Motivation and Extrinsic Incentives Jointly Predict Performance: a 40-Year Meta-Analysis. Psychol. Bull, 140, 980–1008. doi:10.1037/a0035661
Chelagat. L.J., Chepkwony, P. K., & Kemboi, A. (2015). Effect of Organizational Citizenship Behavior on Employee Performance in Banking Sector, Nairobi County, Kenya International Journal of Business, Humanities and Technology 5(4), 55-61.
Dana, S., Mintarti, S., & Fitriastuti, T. (2018). Pengaruh Kecerdasan Emosional dan Komitmen Organisasi Serta Organizational Citizenship Behavior OCB terhadap Kinerja Karyawan. Jurnal Ilmu Manajemen Mulawarman, 3(1). doi:10.29264/jimm.v0i0.1077
Deci, E. L., & Ryan, R. M. (2014). The Importance of Universal Psychological Needs for Understanding Motivation in the Workplace in Oxford Library of Psychology (The Oxford Handbook of Work Engagement, Motivation, and Self-Determination Theory, ed. M. Gagné ed.): Oxford: Oxford University Press.
Ertanto, R. A., Prayekti, & Kurniawan, I. S. (2021). The Effect Of Communication And Intrinsic Motivation On Employee Performance With Job Satisfaction As Mediation Variables. Almana : Jurnal Manajemen dan Bisnis, 5(2), 228 - 234.
Fahmi, I. (2016). Pengantar Manajemen Keuangan Bandung: ALFABETA, CV.
Fajrina, N. N., Militina, T., & G.N, A. (2020). Employee Performance In PT BPD Kaltim Kaltara Samarinda International Journal of Economics, Business and Accounting Research., 4(1), 55-65.
Febrianur, I. F. S. P., Kusni, I., & Robby, M. S. (2021). Analysis Of Organizational Commitment And Employee Performance PT. Hwa Seun. Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi), 5(2).
Fitriastuti, T. (2018). Pengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior (OCB) terhadap Kinerja Pegawai Negeri Sipil Organisasi Perindustrian dan Perdagangan Kabupaten Kutai Timur. Jurnal Dinamika Manajemen, 4(2), 103-114.
Gagné, M. (2014). Oxford Library of Psychology: The Oxford Handbook of Work Engagement, (Motivation), and Self-Determination Theory. Oxford: Oxford University Press.
Hasibuan, M. S. P. (2012). Manajemen Sumber Daya Manusia. Jakarta: PT Bumi Aksara.
Hidayah, S., & Harnoto. (2018). Role of Organizational Citizenship Behavior (OCB), Perception of Justice and Job Satisfaction on Employee Performance. Jurnal Dinamika Manajemen, 9(2), 170-178. doi:10.15294/jdm.v9i2.14191
Hidayat, W. Y. M., Retnowati, N., & Istanti., E. (2017). Pengaruh Gaya Kepemimpinan Transaksional, Organizational Citizenship Behavior(OCB), Reward dan Punishment terhadap kinerja karyawan pada PT.Home Center Indonesia. Jurnal Manajemen Branchmarck, 4(3).
Hossain, M. K., & Hossain, A. (2012). Factors Affecting Employee's Motivation In The Fast Food Industry: The Case Of KFC UK LTD. Research Journal of Economics, Business and ICT, 5, 21 – 30.
Lee, C.-W., & Hidayat, N. (2018). The Influence of Transformational Leadership and Intrinsic Motivation to Employee Performance. Advances in Management & Applied Economics, 8(2), 1-12.
Munyua, K. M. (2020). Influence of Intrinsic Motivation on Job Performance and Organisational Commitment among the Employees: Case of K-Unity, Kiambu County, Kenya. International Journal of Research and Innovation in Social Science (IJRISS) 4(2), 17-27.
Nilasari, B. M., Nisfiannoor, M., & Devinta, F. R. M. (2021). Changes In Motivation That Affect Employee Performance During The Covid 19 Pandemic. Journal of Applied Management (JAM), 19(2), 435 - 447. doi:http://dx.doi.org/10.21776/ub.jam.2021.019.02.19.
Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006). Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences. USA: Sage Publications, Inc.
Paoki, E. P., Saerang, D. P. E., & Pangemanan, S. S. (2017). The Effect of Work Discipline and Team Work on Employee Performance (Case Study at PT. Bahasa Technology Solutions) Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 5(2). doi:10.35794/emba.v5i2.16640
Podsakoff, P. M., Mackenzie, S. B., Paine, J. B., & Bachrach, D. G. (1998). Some Positible Antecedents of In Role and Extra Role Salesperson Performance. Journal of Marketing, 62, 87-98.
Pranata, S. P. K. A., Yasa, P. N. S., & Sitiari, N. M. (2020). The Effect of Organizational Citizenship Behavior (OCB) Towards Work Stress and Performance of Employees in Income Agency Regional City of Denpasar Jurnal Ekonomi dan Bisnis Jagaditha, 7(1), 65-72. doi:10.22225/jj.7.1.1654.65-72
Rahman, A. A. (2016). Metode Penelitian Psikologi Langkah Cerdas Menyelesaikan Skripsi. Bandung: PT Remaja Rosdakarya.
Rizani, A. T., & Oktafien, S. (2020). The Influence of Organizational Culture and Work Discipline on Employee Performance of PT. BFI Finance Indonesia Tbk. Technium Social Sciences Journal, 14(December), 483-502.
Robbins, S. P., & Judge, T. A. (2013). Organizational Behavior (15th ed.). Boston: Pearson Education, Inc.
Rudadi, & Hidajat. (2019). Pengaruh Disiplin Kerja, Motivasi dan Kompensasi terhadap Kinerja Personil Polsek Semarang Tengah Kota Semarang. Jurnal Magisma Vol. 7 No. 1 – 44, 7(1).
Surajiyo., Suwarno., Kesuma, I., M.,, & Gustiherawati.T. (2021). The Effect of Work Discipline on Employees Performance with Motivation as a Moderating Variables in the Inspectorate Office of Musi Rawas District International Journal of Community Service and Engagement, 2(1), 1-12.
Suryadi, & Effendi. (2018). Pengaruh Motivasi Instrinsik, Kepuasan Kerja dan Budaya Organisasi terhadap Kinerja Pegawai Biro Kepegawaian di Badan Kepegawaian Negara (BKN) Jakarta Jurnal Ilmu Manajemen Oikonomia, 14(2).
Woro, U., Ratna, S., Nur, F., Usdiyanto, Widi, H., Susan, N. K., . . . Arif, S. u. R. (2020). The Effect of Work Discipline on the Performance of Employees in Compensation Mediation: A Case Study Indonesia. Palarch’s Journal Of Archaeology Of Egypt/Egyptology, 17(9), 1056 - 1073.
Yoyok. (2017). Pengaruh Kompetensi, Motivasi Intrinsik, dan Lingkungan Kerja Fisik terhadap Kinerja Karyawan di Industri Kubah dan Teralis Sidojoyo Tulungagung. Simki-Economic, 1(2).
Yusuf, M. (2021). The Effects of the Intrinsic Motivation and Extrinsic Motivation on Employee Performance with Job Satisfaction as an Intervening Variable at PT. Alwi Assegaf Palembang MBIA, 20(1), 18-31.