Marketing Analysis: Security and Public Trust Online Shopping at


Mohammad Arief


The changes in behavior patterns and consumer needs due to the development of technology and information flow makes more practical behavior which means consumers need speed and accuracy in meeting their needs. This led to the ever-changing e-commerce model developed with more modern packaging of technology and information. People in general mention that e-commerce is the answer to the speed and accuracy of fulfillment ofneeds wheree-commerce offers one of its competitive advantages is removing the concept of space andtime. The purpose of this study is to know and analyze the influence of privacy, security, and trust on the intention of shopping online in bothpartial and simultaneous and know and analyze which independent variables have the dominant effect on the intention of shopping type of research used in this study is explanatory research with survey method and the number of samples in this study as many as 220 respondents. The sampling technique is obtained using accidental sampling method. The data source uses primary data and secondary data i.e.literature and updated data from the internet. While the data analysis technique used the quantitative analysis using analysis throughSPSS software, by Linear Regression Analysis.From the results of the study by multiple linear regression analysis using F-test, it can be concluded that privacy variables, to security, and trust has a  simultaneous influence on the variable intention of shopping, then the results of the analysis of t-test can beconcludedvariable of privacy, security, and trust partially significant effect on the variable intention of shopping, and based on the results of the coefficient of regression, it can be found the variables that have a dominant effect on the intention of shopping online in the a security variable.


How to Cite
Arief, M. (2021). Marketing Analysis: Security and Public Trust Online Shopping at Enrichment : Journal of Management, 11(2), 345-352. Retrieved from


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