The effect of toxic workplace environment mediated by organizational culture, work environment, organizational support and employee well-being on employee engagement in the hospitality
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Dec 26, 2022
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Abstract
This study to test and analyze can affect toxic workplace to employee engagement form hotels in Batam City. This study uses toxic workplace as independent variables. Organizational culture, work environment, organizational support and employee well-being be mediated while employee engagement be dependent variable. The types in this study are determining and causal from reasons or comparative causal. Research sampling method which only selected respondent who are hotel workers in Batam City. Data processed using SmartPLS 3.0 software. The result research shows that toxic workplace environment to few variable are didn’t have big impact to employee engagemenyt.
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How to Cite
Cherlyn, C., & Sentoso, A. (2022). The effect of toxic workplace environment mediated by organizational culture, work environment, organizational support and employee well-being on employee engagement in the hospitality. Enrichment : Journal of Management, 12(5), 4189-4197. https://doi.org/10.35335/enrichment.v12i5.1013
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Rather, Raouf Ahmad, Shehnaz Tehseen, Murtaza Hassan Itoo, and Shakir Hussain Parrey. 2019. “Customer Brand Identification, Affective Commitment, Customer Satisfaction, and Brand Trust as Antecedents of Customer Behavioral Intention of Loyalty: An Empirical Study in the Hospitality Sector.” Journal of Global Scholars of Marketing Science 29(2): 196–217.
Sahni, Jolly. 2019. “ROLE OF QUALITY OF WORK LIFE IN DETERMINING EMPLOYEE ENGAGEMENT AND ORGANIZATIONAL COMMITMENT IN TELECOM INDUSTRY.” 13(2): 285–300.
Saleem, Zohra, Zhou Shenbei, and Ayaz Muhammad Hanif. 2020. “Workplace Violence and Employee Engagement: The Mediating Role of Work Environment and Organizational Culture.” SAGE Open 10(2).
Sivapragasam, P, and R P Raya. 2017. “HRM and Employee Engagement Link : Mediating Role of Employee.”
Support, Organizational, and P-o Fit. 2013. “Soumendu Biswas and Jyotsna Bhatnagar.” 38(1): 27–40.
Yuliawan, Kristia. 2021. “Pelatihan SmartPLS 3.0 Untuk Pengujian Hipotesis Penelitian Kuantitatif.” Jurnal Pengabdian Kepada Masyarakat 5(1): 43–50.
Aktar, Alima. 2018. “The Relationship between Human Resource Management Practices and Employee Engagement : The Moderating Role of Organizational Culture The Relationship between Human Resource Management Practices and Employee Engagement : The Moderating Role of Organization.” (April).
Alfriyani et al. 2021. “Perancangan Penilaian Kinerja Karyawan Menggunakan Metode Behaviorally Anchored Rating Scales ( Bars ) Di Pt Widya Trans Cargo Designing Performance Appraisal Using the Behaviorally.” e-Proceeding of Engineering : Vol.8 8(2): 2253–61. https://openlibrarypublications.telkomuniversity.ac.id/index.php/engineering/article/download/14642/14419.
Alshaabani, Ayman, Farheen Naz, and R Magda. 2021. “Impact of Perceived Organizational Support on OCB in the Time of COVID-19 Pandemic in Hungary : Employee Engagement and Affective Commitment as Mediators.”
Anjum, Amna, Xu Ming, Ahmed Faisal Siddiqi, and Samma Faiz Rasool. 2018. “An Empirical Study Analyzing Job Productivity in Toxic Workplace Environments.” International Journal of Environmental Research and Public Health 15(5).
Aris. 2020a. “15.360 Karyawan Di Kota Batam Kena PHK.” batampos.co.id. https://batampos.co.id/2020/08/19/15-360-karyawan-di-kota-batam-kena-phk/.
———. 2020b. “PHK Di Batam Terus Bertambah, Segini Jumlahnya Sekarang....” batampos.co.id. https://batampos.co.id/2020/04/25/phk-di-batam-terus-bertambah-segini-jumlahnya-sekarang/.
Dodo. 2020. “Imbas Corona, Hotel Nagoya Plaza Batam PHK Ratusan Karyawan.” batamnews. https://www.batamnews.co.id/berita-65459-imbas-corona-hotel-nagoya-plaza-batam-phk-ratusan-karyawan.html.
González-Mansilla, Óscar, Gloria Berenguer-Contrí, and Antoni Serra-Cantallops. 2019. “The Impact of Value Co-Creation on Hotel Brand Equity and Customer Satisfaction.” Tourism Management 75(May 2018): 51–65.
Hair, Joe F., Marko Sarstedt, Lucas Hopkins, and Volker G. Kuppelwieser. 2014. “Partial Least Squares Structural Equation Modeling (PLS-SEM): An Emerging Tool in Business Research.” European Business Review 26(2): 106–21.
Parent, Jane D, Kathi J Lovelace, Jane D Parent, and Kathi J Lovelace. 2018. “Employee Engagement , Positive Organizational Culture and Individual Adaptability Employee Engagement , Positive Organizational Culture and Individual Adaptability.”
Rasool, Samma Faiz et al. 2021. “How Toxic Workplace Environment Effects the Employee Engagement: The Mediating Role of Organizational Support and Employee Wellbeing.” International Journal of Environmental Research and Public Health 18(5): 1–17.
Rather, Raouf Ahmad, Shehnaz Tehseen, Murtaza Hassan Itoo, and Shakir Hussain Parrey. 2019. “Customer Brand Identification, Affective Commitment, Customer Satisfaction, and Brand Trust as Antecedents of Customer Behavioral Intention of Loyalty: An Empirical Study in the Hospitality Sector.” Journal of Global Scholars of Marketing Science 29(2): 196–217.
Sahni, Jolly. 2019. “ROLE OF QUALITY OF WORK LIFE IN DETERMINING EMPLOYEE ENGAGEMENT AND ORGANIZATIONAL COMMITMENT IN TELECOM INDUSTRY.” 13(2): 285–300.
Saleem, Zohra, Zhou Shenbei, and Ayaz Muhammad Hanif. 2020. “Workplace Violence and Employee Engagement: The Mediating Role of Work Environment and Organizational Culture.” SAGE Open 10(2).
Sivapragasam, P, and R P Raya. 2017. “HRM and Employee Engagement Link : Mediating Role of Employee.”
Support, Organizational, and P-o Fit. 2013. “Soumendu Biswas and Jyotsna Bhatnagar.” 38(1): 27–40.
Yuliawan, Kristia. 2021. “Pelatihan SmartPLS 3.0 Untuk Pengujian Hipotesis Penelitian Kuantitatif.” Jurnal Pengabdian Kepada Masyarakat 5(1): 43–50.