Mediation of organizational commitment the effect of personality traits and teamwork competencies on organizational citizenship behavior
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Jul 3, 2023
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Abstract
This study purposes to analyze the role of personality traits and teamwork competencies on organizational citizenship behavior (OCB) by mediating organizational commitment to employees of PT. Investama Komando Security. Analyzing what factors influence extra role behavior is very urgent for organizations because it has an impact on organizational performance in the long term. Using qantitative research methods, data was collected using a questionnaire. The analytical tool used in this study was multiple regression with IBM SPSS Version 23 software. This study applied a purposive sampling technique, 124 employees of PT. Investama Komando Security. The results of this study indicate that personality traits have no significant effect on OCB, but have a significant effect on organizational commitment. Teamwork competencies have a significant effect on OCB and also have a significant effect on organizational commitment. Organizational commitment influences OCB. The result of mediating organizational commitment on the influence of personality traits on OCB is full mediation. Mediation of organizational commitment on the effect of teamwork competencies on OCB is partial mediation. The effect of teamwork competencies on organizational commitment indicates the biggest influence. The findings of this study provide a conceptual framework regarding the factors that influence organizational citizenship behavior. The best strategy in increasing Organizational citizenship behavior is to increase the role of teamwork competencies and organizational commitment.
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How to Cite
Wulandari, F., & Mila, F. Z. (2023). Mediation of organizational commitment the effect of personality traits and teamwork competencies on organizational citizenship behavior. Enrichment : Journal of Management, 13(2), 1568-1577. https://doi.org/10.35335/enrichment.v13i2.1434
References
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Coulson, A. B., MacLaren, A. C., McKenzie, S., & O’Gorman, K. D. (2014). Hospitality codes and social exchange theory: The Pashtunwali and tourism in Afghanistan. Tourism Management, 45, 134–141.
Dasgupta, P. (2022). A study on the effect of team support and emotional exhaustion on organizational citizenship behavior of nurses in COVID-19 pandemic : mediation by team commitments. IIM Ranchi Journal of Management Studies, 1(2), 145–159.
Doan, T., Kanjanakan, P., & Dan Zhu, P. B. K. (2021). Consequences of employee personality in the hospitality context: a systematic review and meta-analysis. International Journal of Contemporary Hospitality Management, 33(10), 3814–3832.
Grego-Planer, D. (2019). The relationship between organizational commitment and organizational citizenship behaviors in the public and private sectors. Sustainability (Switzerland), 11(22), 1–20.
Hasbiyadi. (2017). Effect of Teamwork Competency and Leadership Competence through Organizational Commitmen on the Performance of the State Owned Enterprises in Makasar city, South Sulawesi. Scientific Research Journal (SCIRJ), V(XI), 2201–2796.
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Isyah, K. M., & Palupingdyah. (2020). The Effect of Job Satisfaction and Personality on Organizational Citizenship Behavior throught Organizational Commitment. Management Analysis Journal, 9(4), 392–401.
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Kholisah, I. N., Sampeadi, & Apriono, M. (2020). The Effect of Organizational Culture and Personality on Organizational Citizenship Behavior mediated by Organizational Commitmen on the Employess of PT Bank Tabungan Negara (Persero) Tbk Jember. E-Journal Ekonomi Bisnis Dan Akuntansi, 7(1), 72–76.
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Organ, D. W., & Ryan, K. (1995). A Meta-Analytic Review Of Attitudinal And Dispositional Predictors Of Organizational Citizenship Behavior. Personal Psychology, 48(4), 775–802.
Othman, R. El, Othman, R. El, Hallit, R., Obeid, S., & Hallit, S. (2020). Personality traits , emotional intelligence and decision-making styles in Lebanese universities medical students. BMC Psychology, 8(46), 1–14.
Podsakoff, N. P., Whiting, S. W., Podsakoff, P., & Blume, B. D. (2009). Individual- and Organizational-Level Consequences of Organizational Citizenship Behaviors: A Meta-Analysis. Journal of Applied Psycholog, 94(1).
Rafiei, M. (2017). Investigating the Effect of Emotional Quotient on Organizational Citizenship Behavior in some Iranian Hospitals. Kybernetes, 46(7), 1189–1203. https://doi.org/10.1108/K-01-2017-0001%0A%0A
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Sambung, R., & Iring. (2014). Pengaruh Kepribadian Terhadap Organizational Citizenship Behavior (OCB) Dengan Komitmen Organisasional Sebagai Intervening (Studi Pada Universitas Palangka Raya). Jurnal Manajemen Dan Akuntansi, 3(April), 1–16.
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Siregar, R. T., Sahir, S. H., Candra, S. V., Wijaya, A., Masrul, Simarmata, E. S. H. M., Revida, E., & Purba, S. (2020). Manajemen Sumber Daya Manusia Dalam Organisasi. Yayasan Kita Menulis.
Suprapti, & Rizal, A. (2022). Influence of Personality And Competence On Organizational Citizenship Behavior ( OCB ) With Moderate Work Environment (Study On Public Health Center). International Journal Of Social And Management Studies, 3(2), 1–12.
Syakir, A. (2019). Peran Mediasi Komitmen Organisasional Pada Pengaruh Big Five Personality Dan Presepsi Dukungan Organisasi Terhadap Organizational Citizenship Behavior. Equator Journsal of Management And Entrepreneurship, 07(4).
Tang, K. H. D. (2020). Personality traits, teamwork competencies and academic performance among first-year engineering students. Higher Education, Skills and Work-Based Learning, 11(2), 367–385. https://doi.org/10.1108/HESWBL-11-2019-0153
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Wilkanandya, U. I., & Sudarma, K. (2020). The Role of Organizational Commitment in Improving Organizational Citizen- ship Behavior. 9(3).
Wulandari, F., & Putriyanti, O. A. (2020). Studi Shared Leadership Dan Perannya Dalam Meningkatkan Kinerja Karyawan. Jurnal Bisnis Dan Manajemen, 7(2), 74–84.
Zhang, Z., Fang, H., Luan, Y., & Chen, Q. (2019). A meta-analysis of proactive personality and career success: The mediating e ects of task performance and organizational citizenship behavior. Frontiers in Psychology, 13, 1–12.
Allport, G. W. (1961). Pattern and growth in personality. Holt, Reinhart & Winston.
Bleidorn, W., Back, M. D., A Denissen, J. J., Hennecke, M., Hopwood, C. J., Jokela, M., Kandler, C., Lucas, R. E., Luhmann, M., Orth, U., Bern, U., Jenny Wagner, S., Zimmermann, J., & Roberts, B. (2019). The Policy Relevance of Personality Traits. American Psychologist, 74(9), 1056–1067.
Brinckmann, J. (2008). Competence of Top Management Teams and Success of New Technology-Based Firms. Deutscher Universitats-Verlag.
Choong, Y. O., Ng, L. P., & Na, S. A. (2019). The role of teachers ’ self-efficacy between trust and organisational citizenship behaviour among secondary school teachers. Personnel Review, 49(3), 864–886.
Coulson, A. B., MacLaren, A. C., McKenzie, S., & O’Gorman, K. D. (2014). Hospitality codes and social exchange theory: The Pashtunwali and tourism in Afghanistan. Tourism Management, 45, 134–141.
Dasgupta, P. (2022). A study on the effect of team support and emotional exhaustion on organizational citizenship behavior of nurses in COVID-19 pandemic : mediation by team commitments. IIM Ranchi Journal of Management Studies, 1(2), 145–159.
Doan, T., Kanjanakan, P., & Dan Zhu, P. B. K. (2021). Consequences of employee personality in the hospitality context: a systematic review and meta-analysis. International Journal of Contemporary Hospitality Management, 33(10), 3814–3832.
Grego-Planer, D. (2019). The relationship between organizational commitment and organizational citizenship behaviors in the public and private sectors. Sustainability (Switzerland), 11(22), 1–20.
Hasbiyadi. (2017). Effect of Teamwork Competency and Leadership Competence through Organizational Commitmen on the Performance of the State Owned Enterprises in Makasar city, South Sulawesi. Scientific Research Journal (SCIRJ), V(XI), 2201–2796.
Hasbiyadi. (2018). Pengaruh Kompetensi Kerjasama Tim Dan Kepemimpinan Melalui Komitmen Organisational Terhadap Kinerja Perusahaan Pada BUMN Di Kota Makassar. Bongaya Journal for Research in Management (BJRM), 1(1), 01–13. https://doi.org/10.37888/bjrm.v1i1.35
Indarti, S., Solimun, S., & Hakim, A. A. R. F. W. (2017). Article information: The Effect of OCB in Relationship Between Personality, Organizational Commitment and Job Satisfaction to Performance. Journal of Management Development, 36(10), 1283–1293.
Isyah, K. M., & Palupingdyah. (2020). The Effect of Job Satisfaction and Personality on Organizational Citizenship Behavior throught Organizational Commitment. Management Analysis Journal, 9(4), 392–401.
Jehanzeb, K. (2020). The mediating role of organizational commitment between organizational justice and organizational citizenship behavior Power distance as moderator. Personnel Review, 49(2), 445–468.
Kholisah, I. N., Sampeadi, & Apriono, M. (2020). The Effect of Organizational Culture and Personality on Organizational Citizenship Behavior mediated by Organizational Commitmen on the Employess of PT Bank Tabungan Negara (Persero) Tbk Jember. E-Journal Ekonomi Bisnis Dan Akuntansi, 7(1), 72–76.
Liguori, E. W., Mclarty, B. D., & Muldoon, J. (2013). The moderating effect of perceived job characteristics on the proactive citizenship behavior relationship. Leadership & Organization Development, 34(8), 724–740.
Manocha, R., Duggal, T., & Rana, N. (2022). Exploring DSS for Personality Assessment: Influence of Personality on Citizenship. International Journal of Human Capital and Information Technology Profesionals, 13(1), 1–16.
Marcano, B. S. (2020). The role of teamwork competencies, justice perceptions and team leadership on team performance in a multicultural society.
Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61–89.
Nakonezny, P. a., & Denton, W. H. (2008). Marital Relationships: A Social Exchange Theory Perspective. The American Journal of Family Therapy, 36(5), 402–412.
Ningsih, E. K. (2020). Pengaruh Komitmen, Kompetensi, Dan Budaya Organisasi terhadap Organizational Citizenship Behaviour (OCB) Pegawai Puskesmas Bromo Medan. Jurnal Riset Manajemen & Bisnis (JRMB), 1(05).
Obedgiu, V., Bagire, V., & Mafabi, S. (2017). Examination of organizational commitment and organizational citizenship behavior among local government civil servants in Uganda. Journal of Management Development, 36(10), 1304–1316.
Organ, D. (1997). Organizational Citizenship Behavior: It’s Construct Clean-Up Time. Human Performance, 10(2), 85–97. https://doi.org/10.1207/s15327043hup1002_2
Organ, D. W. (1994). Personality and Organizational Citizenship Behavior. Journal of Management, 20(2), 465–478.
Organ, D. W., & Ryan, K. (1995). A Meta-Analytic Review Of Attitudinal And Dispositional Predictors Of Organizational Citizenship Behavior. Personal Psychology, 48(4), 775–802.
Othman, R. El, Othman, R. El, Hallit, R., Obeid, S., & Hallit, S. (2020). Personality traits , emotional intelligence and decision-making styles in Lebanese universities medical students. BMC Psychology, 8(46), 1–14.
Podsakoff, N. P., Whiting, S. W., Podsakoff, P., & Blume, B. D. (2009). Individual- and Organizational-Level Consequences of Organizational Citizenship Behaviors: A Meta-Analysis. Journal of Applied Psycholog, 94(1).
Rafiei, M. (2017). Investigating the Effect of Emotional Quotient on Organizational Citizenship Behavior in some Iranian Hospitals. Kybernetes, 46(7), 1189–1203. https://doi.org/10.1108/K-01-2017-0001%0A%0A
Robbins, S. P., & Judge, T. A. (2008). Perilaku Organisasi 1 (ed. 12) HVS. Penerbit Salemba.
Robbins, S. P., & Judge, T. A. (2017). Organizational Behavior, 17th edition. Pearson Education.
Sambung, R., & Iring. (2014). Pengaruh Kepribadian Terhadap Organizational Citizenship Behavior (OCB) Dengan Komitmen Organisasional Sebagai Intervening (Studi Pada Universitas Palangka Raya). Jurnal Manajemen Dan Akuntansi, 3(April), 1–16.
Satria, P., Matriadi, F., & Maryudi. (2020). Pengaruh Personality , Budaya Organisasi Dan Komitmen Dampaknya Terhadap Kinerja Guru Pada Sekolah Menengah Di Kematan Indra Makmur Kabupaten Aceh Timur. Jurnal Manajemen Indonesia, 5(1), 48–68.
Singh, G., Kumar, S., & Ahlawat, P. (2019). Effects of Personality Traits on Organizational Citizenship Behavior of Private Bank Employees. IJRMS’s International Journal of Management Sciences, 07(01).
Siregar, R. T., Sahir, S. H., Candra, S. V., Wijaya, A., Masrul, Simarmata, E. S. H. M., Revida, E., & Purba, S. (2020). Manajemen Sumber Daya Manusia Dalam Organisasi. Yayasan Kita Menulis.
Suprapti, & Rizal, A. (2022). Influence of Personality And Competence On Organizational Citizenship Behavior ( OCB ) With Moderate Work Environment (Study On Public Health Center). International Journal Of Social And Management Studies, 3(2), 1–12.
Syakir, A. (2019). Peran Mediasi Komitmen Organisasional Pada Pengaruh Big Five Personality Dan Presepsi Dukungan Organisasi Terhadap Organizational Citizenship Behavior. Equator Journsal of Management And Entrepreneurship, 07(4).
Tang, K. H. D. (2020). Personality traits, teamwork competencies and academic performance among first-year engineering students. Higher Education, Skills and Work-Based Learning, 11(2), 367–385. https://doi.org/10.1108/HESWBL-11-2019-0153
Tasriastuti, N. A. (2022). Pengaruh Faktor Kepribadian dan Komitmen Organisasional terhadap Peran Ekstra atau OCB (Organizational Citizenship Behavior) di SMK Pelita Nusantara 1-2 Semarang. FOKUS EMBA: Fokus Ekonomi, Manajemen, Bisnis Dan Akuntansi, 01(02), 196–201.
Wilkanandya, U. I., & Sudarma, K. (2020). The Role of Organizational Commitment in Improving Organizational Citizen- ship Behavior. 9(3).
Wulandari, F., & Putriyanti, O. A. (2020). Studi Shared Leadership Dan Perannya Dalam Meningkatkan Kinerja Karyawan. Jurnal Bisnis Dan Manajemen, 7(2), 74–84.
Zhang, Z., Fang, H., Luan, Y., & Chen, Q. (2019). A meta-analysis of proactive personality and career success: The mediating e ects of task performance and organizational citizenship behavior. Frontiers in Psychology, 13, 1–12.