Effect Job Pressure on Employee Performance in Indonesia
##plugins.themes.academic_pro.article.sidebar##
Published
Aug 1, 2023
Download
Statistic
Downloads
Download data is not yet available.
##plugins.themes.academic_pro.article.main##
Abstract
Work pressure has taken various forms in every workplace and is a worldwide phenomenon. Employees in general are currently working longer hours due to increased responsibilities and workloads along with increased work performance demanded by companies to be competitive. This study examines the effect of work pressure on job satisfaction and employee performance. Respondents in this study were 100 insurance company employees. This study uses primary and secondary data. Primary data were obtained through questionnaires and in-depth interviews. This study found that work pressure has a negative and insignificant effect on employee job satisfaction, job satisfaction has a positive and significant effect on employee performance, and work pressure has a negative and insignificant effect on employee performance. The effect of work pressure on employee performance through job satisfaction is not significant.
##plugins.themes.academic_pro.article.details##
How to Cite
Komari, N. (2023). Effect Job Pressure on Employee Performance in Indonesia. Enrichment : Journal of Management, 13(3), 1883-1892. https://doi.org/10.35335/enrichment.v13i3.1567
References
AbuAlRub, R. F. (2004). Job stress, job performance, and social support among hospital nurses. Journal of Nursing Scholarship, 36(1), 73–78.
Amiruddin, A. (2019). Mediating effect of work stress on the influence of time pressure, work–family conflict and role ambiguity on audit quality reduction behavior. International Journal of Law and Management, 61(2), 434–454.
Aruldoss, A., Kowalski, K. B., & Parayitam, S. (2021a). The relationship between quality of work life and work-life-balance mediating role of job stress, job satisfaction and job commitment: evidence from India. Journal of Advances in Management Research, 18(1), 36–62.
Aruldoss, A., Kowalski, K. B., & Parayitam, S. (2021b). The relationship between quality of work life and work-life-balance mediating role of job stress, job satisfaction and job commitment: evidence from India. Journal of Advances in Management Research, 18(1), 36–62.
Auer Antoncic, J., & Antoncic, B. (2011). Employee satisfaction, intrapreneurship and firm growth: a model. Industrial Management & Data Systems, 111(4), 589–607.
Avey, J. B., Luthans, F., & Jensen, S. M. (2009). Psychological capital: A positive resource for combating employee stress and turnover. Human Resource Management, 48(5), 677–693.
Baba, V. V, Jamal, M., & Tourigny, L. (1998). Work and mental health: A decade in Canadian research. Canadian Psychology/Psychologie Canadienne, 39(1–2), 94.
bin Othman, A., & Wahab, M. N. A. (2010). Religious coping, job insecurity and job stress among Javanese academic staff: A moderated regression analysis. International Journal of Psychological Studies, 2(2), 159.
Bjaalid, G., Olsen, E., Melberg, K., & Mikkelsen, A. (2020). Institutional stress and job performance among hospital employees. International Journal of Organizational Analysis, 28(2), 365–382.
Bouzari, M., & Karatepe, O. M. (2020). Does optimism mediate the influence of work-life balance on hotel salespeople’s life satisfaction and creative performance? Journal of Human Resources in Hospitality & Tourism, 19(1), 82–101.
Boyd, N. G., Lewin, J. E., & Sager, J. K. (2009). A model of stress and coping and their influence on individual and organizational outcomes. Journal of Vocational Behavior, 75(2), 197–211.
Bruggen, A. (2015). An empirical investigation of the relationship between workload and performance. Management Decision, 53(10), 2377–2389.
Carr, C., & Pudelko, M. (2006). Convergence of management practices in strategy, finance and HRM between the USA, Japan and Germany. International Journal of Cross Cultural Management, 6(1), 75–100.
Chillakuri, B., & Vanka, S. (2022). Understanding the effects of perceived organizational support and high-performance work systems on health harm through sustainable HRM lens: A moderated mediated examination. Employee Relations: The International Journal, 44(3), 629–649.
Daniel, C. O. (2019). Effects of job stress on employee’s performance. International Journal of Business, Management and Social Research, 6(2), 375–382.
Dartey-Baah, K., Quartey, S. H., & Osafo, G. A. (2020). Examining occupational stress, job satisfaction and gender difference among bank tellers: evidence from Ghana. International Journal of Productivity and Performance Management, 69(7), 1437–1454.
Dodanwala, T. C., & Santoso, D. S. (2022a). The mediating role of job stress on the relationship between job satisfaction facets and turnover intention of the construction professionals. Engineering, Construction and Architectural Management, 29(4), 1777–1796.
Dodanwala, T. C., & Santoso, D. S. (2022b). The mediating role of job stress on the relationship between job satisfaction facets and turnover intention of the construction professionals. Engineering, Construction and Architectural Management, 29(4), 1777–1796.
Flanagan, N. A., & Flanagan, T. J. (2002). An analysis of the relationship between job satisfaction and job stress in correctional nurses. Research in Nursing & Health, 25(4), 282–294.
Foley, B. J., Kee, C. C., Minick, P., Harvey, S. S., & Jennings, B. M. (2002). Characteristics of nurses and hospital work environments that foster satisfaction and clinical expertise. JONA: The Journal of Nursing Administration, 32(5), 273–282.
Hamidi, Y., & Eivazi, Z. (2010). The relationships among employees’ job stress, job satisfaction, and the organizational performance of Hamadan urban health centers. Social Behavior and Personality: An International Journal, 38(7), 963–968.
Hayes, C. T., & Weathington, B. L. (2007). Optimism, stress, life satisfaction, and job burnout in restaurant managers. The Journal of Psychology, 141(6), 565–579.
Hendri, M. I. (2019). The mediation effect of job satisfaction and organizational commitment on the organizational learning effect of the employee performance. International Journal of Productivity and Performance Management, 68(7), 1208–1234.
Iaffaldano, M. T., & Muchinsky, P. M. (1985). Job satisfaction and job performance: A meta-analysis. Psychological Bulletin, 97(2), 251.
Jamal, M. (2011). Job stress, job performance and organizational commitment in a multinational company: An empirical study in two countries. International Journal of Business and Social Science, 2(20).
Jehangir, M., Kareem, N., Khan, A., Jan, M. T., & Soherwardi, S. (2011). Effects of job stress on job performance and job satisfaction. Interdisciplinary Journal of Contemporary Research in Business, 3(7), 453–465.
Jeon, K. S., & Choi, B. K. (2021). Workplace spirituality, organizational commitment and life satisfaction: the moderating role of religious affiliation. Journal of Organizational Change Management, 34(5), 1125–1143.
Junça Silva, A., & Lopes, C. (2021). Cognitive and affective predictors of occupational stress and job performance: the role of perceived organizational support and work engagement. Journal of Economic and Administrative Sciences.
Kalliath, P., Kalliath, T., Chan, X. W., & Chan, C. (2020). Enhancing job satisfaction through work–family enrichment and perceived supervisor support: The case of Australian social workers. Personnel Review, 49(9), 2055–2072.
Kazmi, R., Amjad, S., & Khan, D. (2008). Occupational stress and its effect on job performance. A case study of medical house officers of district Abbottabad. J Ayub Med Coll Abbottabad, 20(3), 135–139.
Keijsers, G. J., Schaufeli, W. B., Le Blanc, P. M., Zwerts, C., & Miranda, D. R. (1995). Performance and burnout in intensive care units. Work & Stress, 9(4), 513–527.
Khan, H., Abbas, J., Kumari, K., & Najam, H. (2022). Corporate level politics from managers and employees perspective and its impact on employees’ job stress and job performance. Journal of Economic and Administrative Sciences, ahead-of-print.
Kundi, Y. M., Sardar, S., & Badar, K. (2022). Linking performance pressure to employee work engagement: the moderating role of emotional stability. Personnel Review, 51(3), 841–860.
Latifah, I. N., Suhendra, A. A., & Mufidah, I. (2023). Factors affecting job satisfaction and employee performance: a case study in an Indonesian sharia property companies. International Journal of Productivity and Performance Management.
Leat, M., & El‐Kot, G. (2009). Interpersonal trust at work, intrinsic motivation, work‐related tension and satisfaction in Egypt. International Journal of Workplace Health Management, 2(2), 180–194.
Luthans, F. (2008). Organizational Behavior. McGraw-Hill Companies,Incorporated. https://books.google.co.id/books?id=1axXAAAAYAAJ
Maria Tresita, P. V, Aboobaker, N., & Devi, U. N. (2022). Family incivility and burnout: a moderated mediation model of life satisfaction and psychological capital. Evidence-Based HRM: A Global Forum for Empirical Scholarship.
Maslach, C. (2003). Job burnout: New directions in research and intervention. Current Directions in Psychological Science, 12(5), 189–192.
Michie, S. (2002). Causes and management of stress at work. Occupational and Environmental Medicine, 59(1), 67–72.
Mishra, N., & Bharti, T. (2023). Exploring the nexus of social support, work–life balance and life satisfaction in hybrid work scenario in learning organizations. The Learning Organization.
Mosadeghrad, A. M., Ferlie, E., & Rosenberg, D. (2011). A study of relationship between job stress, quality of working life and turnover intention among hospital employees. Health Services Management Research, 24(4), 170–181.
Oron-Gilad, T., Szalma, J. L., Stafford, S. C., & Hancock, P. A. (2008). The workload and performance relationship in the real world: A study of police officers in a field shooting exercise. International Journal of Occupational Safety and Ergonomics, 14(2), 119–131.
Orpen, C. (1984). Managerial stress, relaxation and performance. Journal of Management Development, 3(2), 34–47.
Oyewobi, L. O., Oke, A. E., Adeneye, T. D., & Jimoh, R. A. (2019). Influence of organizational commitment on work–life balance and organizational performance of female construction professionals. Engineering, Construction and Architectural Management, 26(10), 2243–2263.
Rehman, M. S., & Waheed, A. (2011). An empirical study of impact of job satisfaction on job performance in the public sector organizations. Interdisciplinary Journal of Contemporary Research in Business, 2(9), 167–181.
Sari, D. L., Storyna, H., Intan, R., Sinaga, P., Gunawan, F. E., Asrol, M., & Redi, A. A. N. P. (2021). The effect of job stress to employee performance: Case study of manufacturing industry in Indonesia. IOP Conference Series: Earth and Environmental Science, 794(1), 012085.
Sesen, H., & Ertan, S. S. (2022). The effect of the employee perceived training on job satisfaction: the mediating role of workplace stress. European Journal of Training and Development, 46(9), 953–973.
Soomro, A. A., Breitenecker, R. J., & Shah, S. A. M. (2018). Relation of work-life balance, work-family conflict, and family-work conflict with the employee performance-moderating role of job satisfaction. South Asian Journal of Business Studies, 7(1), 129–146.
Soomro, B. A., & Shah, N. (2019). Determining the impact of entrepreneurial orientation and organizational culture on job satisfaction, organizational commitment, and employee’s performance. South Asian Journal of Business Studies, 8(3), 266–282.
Tarigan, J., Cahya, J., Valentine, A., Hatane, S., & Jie, F. (2022). Total reward system, job satisfaction and employee productivity on company financial performance: evidence from Indonesian Generation Z workers. Journal of Asia Business Studies, 16(6), 1041–1065.
Tsalasah, E. F., Noermijati, N., & Ratnawati, K. (2019). The effect of work stress on the performance of employees psychological well-being and subjective well-being (Study at PT. Global Insight Utama Bali area). MEC-J (Management and Economics Journal), 3(1), 95–107.
Ullrich, A., & FitzGerald, P. (1990). Stress experienced by physicians and nurses in the cancer ward. Social Science & Medicine, 31(9), 1013–1022.
Warraich, U. A., Ahmed, R., Ahmad, N., & Khoso, I. (2014). Impact of stress on job performance: An empirical study of the employees of private sector universities of Karachi, Pakistan. Research Journal of Management Sciences, ISSN, 1171–2319.
Amiruddin, A. (2019). Mediating effect of work stress on the influence of time pressure, work–family conflict and role ambiguity on audit quality reduction behavior. International Journal of Law and Management, 61(2), 434–454.
Aruldoss, A., Kowalski, K. B., & Parayitam, S. (2021a). The relationship between quality of work life and work-life-balance mediating role of job stress, job satisfaction and job commitment: evidence from India. Journal of Advances in Management Research, 18(1), 36–62.
Aruldoss, A., Kowalski, K. B., & Parayitam, S. (2021b). The relationship between quality of work life and work-life-balance mediating role of job stress, job satisfaction and job commitment: evidence from India. Journal of Advances in Management Research, 18(1), 36–62.
Auer Antoncic, J., & Antoncic, B. (2011). Employee satisfaction, intrapreneurship and firm growth: a model. Industrial Management & Data Systems, 111(4), 589–607.
Avey, J. B., Luthans, F., & Jensen, S. M. (2009). Psychological capital: A positive resource for combating employee stress and turnover. Human Resource Management, 48(5), 677–693.
Baba, V. V, Jamal, M., & Tourigny, L. (1998). Work and mental health: A decade in Canadian research. Canadian Psychology/Psychologie Canadienne, 39(1–2), 94.
bin Othman, A., & Wahab, M. N. A. (2010). Religious coping, job insecurity and job stress among Javanese academic staff: A moderated regression analysis. International Journal of Psychological Studies, 2(2), 159.
Bjaalid, G., Olsen, E., Melberg, K., & Mikkelsen, A. (2020). Institutional stress and job performance among hospital employees. International Journal of Organizational Analysis, 28(2), 365–382.
Bouzari, M., & Karatepe, O. M. (2020). Does optimism mediate the influence of work-life balance on hotel salespeople’s life satisfaction and creative performance? Journal of Human Resources in Hospitality & Tourism, 19(1), 82–101.
Boyd, N. G., Lewin, J. E., & Sager, J. K. (2009). A model of stress and coping and their influence on individual and organizational outcomes. Journal of Vocational Behavior, 75(2), 197–211.
Bruggen, A. (2015). An empirical investigation of the relationship between workload and performance. Management Decision, 53(10), 2377–2389.
Carr, C., & Pudelko, M. (2006). Convergence of management practices in strategy, finance and HRM between the USA, Japan and Germany. International Journal of Cross Cultural Management, 6(1), 75–100.
Chillakuri, B., & Vanka, S. (2022). Understanding the effects of perceived organizational support and high-performance work systems on health harm through sustainable HRM lens: A moderated mediated examination. Employee Relations: The International Journal, 44(3), 629–649.
Daniel, C. O. (2019). Effects of job stress on employee’s performance. International Journal of Business, Management and Social Research, 6(2), 375–382.
Dartey-Baah, K., Quartey, S. H., & Osafo, G. A. (2020). Examining occupational stress, job satisfaction and gender difference among bank tellers: evidence from Ghana. International Journal of Productivity and Performance Management, 69(7), 1437–1454.
Dodanwala, T. C., & Santoso, D. S. (2022a). The mediating role of job stress on the relationship between job satisfaction facets and turnover intention of the construction professionals. Engineering, Construction and Architectural Management, 29(4), 1777–1796.
Dodanwala, T. C., & Santoso, D. S. (2022b). The mediating role of job stress on the relationship between job satisfaction facets and turnover intention of the construction professionals. Engineering, Construction and Architectural Management, 29(4), 1777–1796.
Flanagan, N. A., & Flanagan, T. J. (2002). An analysis of the relationship between job satisfaction and job stress in correctional nurses. Research in Nursing & Health, 25(4), 282–294.
Foley, B. J., Kee, C. C., Minick, P., Harvey, S. S., & Jennings, B. M. (2002). Characteristics of nurses and hospital work environments that foster satisfaction and clinical expertise. JONA: The Journal of Nursing Administration, 32(5), 273–282.
Hamidi, Y., & Eivazi, Z. (2010). The relationships among employees’ job stress, job satisfaction, and the organizational performance of Hamadan urban health centers. Social Behavior and Personality: An International Journal, 38(7), 963–968.
Hayes, C. T., & Weathington, B. L. (2007). Optimism, stress, life satisfaction, and job burnout in restaurant managers. The Journal of Psychology, 141(6), 565–579.
Hendri, M. I. (2019). The mediation effect of job satisfaction and organizational commitment on the organizational learning effect of the employee performance. International Journal of Productivity and Performance Management, 68(7), 1208–1234.
Iaffaldano, M. T., & Muchinsky, P. M. (1985). Job satisfaction and job performance: A meta-analysis. Psychological Bulletin, 97(2), 251.
Jamal, M. (2011). Job stress, job performance and organizational commitment in a multinational company: An empirical study in two countries. International Journal of Business and Social Science, 2(20).
Jehangir, M., Kareem, N., Khan, A., Jan, M. T., & Soherwardi, S. (2011). Effects of job stress on job performance and job satisfaction. Interdisciplinary Journal of Contemporary Research in Business, 3(7), 453–465.
Jeon, K. S., & Choi, B. K. (2021). Workplace spirituality, organizational commitment and life satisfaction: the moderating role of religious affiliation. Journal of Organizational Change Management, 34(5), 1125–1143.
Junça Silva, A., & Lopes, C. (2021). Cognitive and affective predictors of occupational stress and job performance: the role of perceived organizational support and work engagement. Journal of Economic and Administrative Sciences.
Kalliath, P., Kalliath, T., Chan, X. W., & Chan, C. (2020). Enhancing job satisfaction through work–family enrichment and perceived supervisor support: The case of Australian social workers. Personnel Review, 49(9), 2055–2072.
Kazmi, R., Amjad, S., & Khan, D. (2008). Occupational stress and its effect on job performance. A case study of medical house officers of district Abbottabad. J Ayub Med Coll Abbottabad, 20(3), 135–139.
Keijsers, G. J., Schaufeli, W. B., Le Blanc, P. M., Zwerts, C., & Miranda, D. R. (1995). Performance and burnout in intensive care units. Work & Stress, 9(4), 513–527.
Khan, H., Abbas, J., Kumari, K., & Najam, H. (2022). Corporate level politics from managers and employees perspective and its impact on employees’ job stress and job performance. Journal of Economic and Administrative Sciences, ahead-of-print.
Kundi, Y. M., Sardar, S., & Badar, K. (2022). Linking performance pressure to employee work engagement: the moderating role of emotional stability. Personnel Review, 51(3), 841–860.
Latifah, I. N., Suhendra, A. A., & Mufidah, I. (2023). Factors affecting job satisfaction and employee performance: a case study in an Indonesian sharia property companies. International Journal of Productivity and Performance Management.
Leat, M., & El‐Kot, G. (2009). Interpersonal trust at work, intrinsic motivation, work‐related tension and satisfaction in Egypt. International Journal of Workplace Health Management, 2(2), 180–194.
Luthans, F. (2008). Organizational Behavior. McGraw-Hill Companies,Incorporated. https://books.google.co.id/books?id=1axXAAAAYAAJ
Maria Tresita, P. V, Aboobaker, N., & Devi, U. N. (2022). Family incivility and burnout: a moderated mediation model of life satisfaction and psychological capital. Evidence-Based HRM: A Global Forum for Empirical Scholarship.
Maslach, C. (2003). Job burnout: New directions in research and intervention. Current Directions in Psychological Science, 12(5), 189–192.
Michie, S. (2002). Causes and management of stress at work. Occupational and Environmental Medicine, 59(1), 67–72.
Mishra, N., & Bharti, T. (2023). Exploring the nexus of social support, work–life balance and life satisfaction in hybrid work scenario in learning organizations. The Learning Organization.
Mosadeghrad, A. M., Ferlie, E., & Rosenberg, D. (2011). A study of relationship between job stress, quality of working life and turnover intention among hospital employees. Health Services Management Research, 24(4), 170–181.
Oron-Gilad, T., Szalma, J. L., Stafford, S. C., & Hancock, P. A. (2008). The workload and performance relationship in the real world: A study of police officers in a field shooting exercise. International Journal of Occupational Safety and Ergonomics, 14(2), 119–131.
Orpen, C. (1984). Managerial stress, relaxation and performance. Journal of Management Development, 3(2), 34–47.
Oyewobi, L. O., Oke, A. E., Adeneye, T. D., & Jimoh, R. A. (2019). Influence of organizational commitment on work–life balance and organizational performance of female construction professionals. Engineering, Construction and Architectural Management, 26(10), 2243–2263.
Rehman, M. S., & Waheed, A. (2011). An empirical study of impact of job satisfaction on job performance in the public sector organizations. Interdisciplinary Journal of Contemporary Research in Business, 2(9), 167–181.
Sari, D. L., Storyna, H., Intan, R., Sinaga, P., Gunawan, F. E., Asrol, M., & Redi, A. A. N. P. (2021). The effect of job stress to employee performance: Case study of manufacturing industry in Indonesia. IOP Conference Series: Earth and Environmental Science, 794(1), 012085.
Sesen, H., & Ertan, S. S. (2022). The effect of the employee perceived training on job satisfaction: the mediating role of workplace stress. European Journal of Training and Development, 46(9), 953–973.
Soomro, A. A., Breitenecker, R. J., & Shah, S. A. M. (2018). Relation of work-life balance, work-family conflict, and family-work conflict with the employee performance-moderating role of job satisfaction. South Asian Journal of Business Studies, 7(1), 129–146.
Soomro, B. A., & Shah, N. (2019). Determining the impact of entrepreneurial orientation and organizational culture on job satisfaction, organizational commitment, and employee’s performance. South Asian Journal of Business Studies, 8(3), 266–282.
Tarigan, J., Cahya, J., Valentine, A., Hatane, S., & Jie, F. (2022). Total reward system, job satisfaction and employee productivity on company financial performance: evidence from Indonesian Generation Z workers. Journal of Asia Business Studies, 16(6), 1041–1065.
Tsalasah, E. F., Noermijati, N., & Ratnawati, K. (2019). The effect of work stress on the performance of employees psychological well-being and subjective well-being (Study at PT. Global Insight Utama Bali area). MEC-J (Management and Economics Journal), 3(1), 95–107.
Ullrich, A., & FitzGerald, P. (1990). Stress experienced by physicians and nurses in the cancer ward. Social Science & Medicine, 31(9), 1013–1022.
Warraich, U. A., Ahmed, R., Ahmad, N., & Khoso, I. (2014). Impact of stress on job performance: An empirical study of the employees of private sector universities of Karachi, Pakistan. Research Journal of Management Sciences, ISSN, 1171–2319.