The Influence of Incentives and Employee Satisfaction Performance Against Job Loyalty at PT.XYZ
##plugins.themes.academic_pro.article.main##
Abstract
PT XYZ (CMSS) is a subsidiary of PT Catur Sentosa Adiprana (CSA) which is engaged in the distribution of building materials - giving birth to the concept of building material shopping under one roof in Indonesia under the name Mitra10. As an anticipation step towards the era of globalization and the free market of AFTA in 2003, where all Asian countries can do business freely in member countries such as in their own countries, then entering the retail business is felt important to strengthen networks, survive, and develop even more rapidly. So that researchers are interested in examining the incentives and performance satisfaction of work loyalty at PT XYZ Medan. So we get a few conclusions from this study. The incentive variable partially has a positive and significant effect on employee work loyalty at PT XYZ Medan. This is seen through the t-incentive value of 3.714 which is greater than the t-table value of 2.051 and also has a significant t level of 0.001 smaller than alpha 0.05. So the alternative hypothesis related to the variable is accepted. The performance satisfaction variable partially has a positive and significant effect on employee work loyalty at PT XYZ Medan. This is seen through the t-incentive value of 3.222 which is greater than the t-table value of 2.051 and also has a significant level of t of 0.003 smaller than alpha 0.05. So the alternative hypothesis related to the variable is accepted. The incentive and performance satisfaction variables jointly influence work loyalty at PT XYZ Medan. This can be seen through the value of F-count = 16.126 and the significance (p-value) = 0.000, it can be concluded that the F-count (16.126) is greater than the F-table (2.95) and the p-value (0.001) is smaller than sig-α = (0.05).
##plugins.themes.academic_pro.article.details##
References
[2] Arikunto, Suharsimi. 2014. Prosedur Penelitian Suatu Pendekatan Praktik. Jakarta: Rineka Cipta.
[3] Badriyah, Mila. 2015. Manajemen Sumber Daya Manusia. Bandung : Pustaka Setia.
[4] Bao, M. X., Cheng, X., & Smith, D. (2020). A path analysis investigation of the relationships between CEO pay ratios and firm performance mediated by employee satisfaction. Advances in Accounting, 100457. doi:10.1016/j.adiac.2020.100457
[5] Dessler, Gary. 2015. Manajemen Sumber Daya Manusia, Edisi Ketiga Cetakan Pertama. Jakarta: Erlangga.
[6] Dehaghi, M. R., & Rouhani, A. (2014). Studying the Relationship between the Effective Factors on Employees’ Performance in Iran’s University and the Students’ Satisfaction with regards to Employees’ Performance. Procedia - Social and Behavioral Sciences, 141, 903–908. doi:10.1016/j.sbspro.2014.05.158
[7] Handoko, T. Hani. 2014. Manajemen Personalia dan Sumber Daya Manusia. Yogyakarta : BP FE.
[8] Hartatik, Indah Puji. 2014. Buku Praktis Mengembangan Sumber Daya Manusia. Yogyakarta : Laksana.
[9] Hasibuan, Malayu S.P. 2013. Manajemen Sumber Daya Manusia, Cetakan Keempat. Jakarta: PT Bumi Aksara.
[10] Jaworski, C., Ravichandran, S., Karpinski, A. C., & Singh, S. (2018). The effects of training satisfaction, employee benefits, and incentives on part-time employees’ commitment. International Journal of Hospitality Management, 74, 1–12. doi:10.1016/j.ijhm.2018.02.011
[11] Kadarisman, M. 2012. Manajemen Pengembangan Sumber Daya Manusia. Depok : PT. Rajagrafindo Persada.
[12] Lee, J.-S., Choi, Y., & Chiang, C.-H. (2017). Exploring the dynamic effect of multi-quality attributes on overall satisfaction: The case of incentive events. International Journal of Hospitality Management, 64, 51–61. doi:10.1016/j.ijhm.2017.04.003
[13] Mangkunegara, Anwar Prabu. 2012. Evaluasi Kinerja Sumber Daya Manusia, Cetakan Keenam. Bandung: Penerbit Refika Aditama.
[14] Nova dan Widia E. Muslichah. 2012. Manajemen Kompensasi. Bandung: Karya Putra Darwati.
[15] Panggabean, Mutiara Sibarani. 2012. Manajemen Sumber Daya Manusia Cetakan Kelima. Jakarta: Ghalia Indonesia.
[16] Robbins, Stephen P. 2015. Manajemen, Edisi Kesepuluh. Diterjemahkan oleh : Bob Sabran. Yogyakarta : Penerbit Erlangga.
[17] Sikula, Andrew E. 2011. Manajemen Sumber Daya Manusia, Edisi Kedua. Bandung: Erlangga.
[18] Siswanto, Bejo. 2011. Manajemen Tenaga Kerja Indonesia Pendekatan Administratif dan Operasional. Jakarta: Bumi Aksara.
[19] Sugiyono. 2012. Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung: Afabeta.
[20] Suswanto, Priansa, Juni, Donni. 2011. Manajemen SDM dalam Organisasi Publik dan Bisnis. Bandung: Alfabeta.
[21] Sutrisno, Edy. 2016. Manajemen Sumber Daya Manusia Edisi Kelima. Jakarta: Kencana Prenada Media Group.
[22] Muhammad Aldrianto, Januari 2016, “Pengaruh Disiplin Kerja dan Loyalitas Terhadap Kinerja Karyawan” Translation Jurnal No.20, http://repository.unhas.ac.id/bitstream/handle/123456789/17544/Skripsi%20lengkap-Feb-Manajemen-Muhammad%20aldrianto.pdf;sequance=1, 24 Februari 2017
[23] Ni Made Maharani Dwi Ratnasari Kusdi Rahardjo, M. Djudi Mukzam, Juni 2013, “Pengaruh Insentif Terhadap Loyalitas Karyawan”, Jurnal. Volume 2, No.2,http://administrasibisnis.studentjournal.ub.ac.id/index.php/jab/article/viewFile/112/1679, 2 Juni 2013
[24] Rahmadana Safitri, Maret 2015, “Pengaruh Kompensasi Terhadap Loyalitas Karyawan”, Jurnal. Volume 3, No.3, http://ejournal.adbisnis.fisip-unmul.ac.id/site/wpcontent/uuploads/2015/08/Jurnal%20Rahmadana%20Safitri%20(08-24-15-05-56-50).pdf, 3 Maret 2015
[25[ Rohmini, Siti. 2011. Hubungan Pemberian Kesejahteraan dan Suasana Kerja dengan Loyalitas Kerja Perawat di Rumah Sakit Islam Muhammadiyah Kendal. Universitas Muhammadiyah, Semarang: Skripsi tidak diterbitkan.
[26] Rukmi Tien Martiwi, Triyono, Ahmad Mardalis, Juni 2012, “Faktor-Faktor Penentu Yang Mempengaruhi Loyalitas Kerja Karyawan”. Jurnal. Volume13,No1,https://publikasiilmiah.ums.ac.id/bitstream/handle/11617/5.pdf?sequence=1, 1 Juni 2012
[27] Stamolampros, P., Korfiatis, N., Chalvatzis, K., & Buhalis, D. (2019). Job satisfaction and employee turnover determinants in high contact services: Insights from Employees’Online reviews. Tourism Management, 75, 130–147. doi:10.1016/j.tourman.2019.04.030
[28] Wang, C. X., Qian, Z., & Zhao, Y. (2018). Impact of manufacturer and retailer’s market pricing power on customer satisfaction incentives in supply chains. International Journal of Production Economics. doi:10.1016/j.ijpe.2018.08.034