The influence of utaut 1 model factors on behavioral intention to use ovo e—wallet in generation z of Bengkulu City economy Section Economy
##plugins.themes.academic_pro.article.sidebar##
Published
Jan 5, 2024
Download
Statistic
Downloads
Download data is not yet available.
##plugins.themes.academic_pro.article.main##
Abstract
The progress of information technology has brought about significant changes in various aspects of human life. This study ains to investigate how performance expectancy, effort expectancy, social influence, facilitating conditions, and hedonic motivation influence the behavioral intention to embrace the OVO e-wallet among Generation Z individuals residing in Bengkulu City. The acquisition of data was conducted through a survey method involving the distribution of questionnaires to gather relevant information. The population in this study is someone who use the OVO e-wallet in the Bengkulu City area. The questionnaire collected was 130 respondents using the Hair et al, formula (2017). The sampling technique employed is purposive sampling. Afterward, the data was subjected to analysis using the Partial Least Squares (PLS) statistical method. The results indicate that among the five hypothese proposed, only two are supported. Notably, social influence and hedonic motivation show a significant positive influence on the behavioral intention to adopt the OVO e-wallet. Conversely, performance expectancy, effort expectancy, and facilitating conditions do not have an impact on behavioral intention. This suggest that additional factors night exert a more prominent influence on shaping the intention to utilize the OVO e-wallet in the given locality
##plugins.themes.academic_pro.article.details##
How to Cite
Anggita Harahap, R., & Rahmayanti, D. (2024). The influence of utaut 1 model factors on behavioral intention to use ovo e—wallet in generation z of Bengkulu City : economy. Enrichment : Journal of Management, 13(5), 3571-3579. https://doi.org/10.35335/enrichment.v13i5.1763
References
Adhitya Wulanata, I. (2020). Analisis SWOT Implementasi Teknologi Finansial Terhadap Kualitas Layanan Perbankan di Indonesia. Jurnal Ekonomi Dan Bisnis, 20(1), 133–144. https://core.ac.uk/download/pdf/190864220.pdf
Arianita, A., Alfansi, I., & Anggarawati, S. (2023). Analysis Factor Affecting The Use Of Digital Payment With The Extended Utaut Model. The Manager Review, 5(1), 91–108. https://doi.org/10.33369/tmr.v5i1.29733
Asmita, A., & Hamid, R. S. (2022). Peran Effort Expectancy Facilitating Conditions Price Value dalam Menentukan Behavioural Intentions Pada Nasabah Pengguna Mobile Banking. Owner, 7(1), 322–332. https://doi.org/10.33395/owner.v7i1.1263
Audriyani, F., & Meiranto, W. (2023). PENERAPAN MODEL UTAUT 2 TERHADAP NIAT PENGGUNAAN ELECTRONIC PAYMENT SHOPEEPAY DI KOTA SEMARANG. DIPONEGORO JOURNAL OF ACCOUNTING, 12(3), 1–14. http://ejournal-s1.undip.ac.id/index.php/accounting
Azman Ong, M. H., Yusri, M. Y., & Ibrahim, N. S. (2023). Use and behavioural intention using digital payment systems among rural residents: Extending the UTAUT-2 model. Technology in Society, 74. https://doi.org/10.1016/j.techsoc.2023.102305
Gupta, K., & Arora, N. (2020). Investigating consumer intention to accept mobile payment systems through unified theory of acceptance model: An Indian perspective. South Asian Journal of Business Studies, 9(1), 88–114. https://doi.org/10.1108/SAJBS-03-2019-0037
Hair, Sarstedt, M., Matthews, L. M., & Ringle, C. M. (2017). Identifying and Treating Unobserved Heterogeneity with FIMIX-PLS: part I – Method. European Business Review, 28(1), 63–76.
Hikmah, A., & Unggul, U. E. (2023). Pengaruh Persepsi Manfaat Dan Persepsi Keamanan Terhadap Niat Menggunakan Melalui Kepercayaan Konsumen Pada Aplikasi Dompet Digital DANA RA Nurlinda. Journal of Management and Creative Business (JMCBUS), 1(4), 181–202. https://doi.org/10.30640/jmcbus.v1i4.1433
Kenny, B. V., & Firdausy, C. M. (2022). Pengaruh Performance Expectation, Effort Expectation, Social Influence, dan Facilitating Condition terhadap Behavioral Intention pada Pengguna ShopeePay di Jakarta. In Jurnal Manajemen Bisnis dan Kewirausahaan (Vol. 6, Issue 3, p. 272). https://doi.org/10.24912/jmbk.v6i3.18658
Kevin Kurniawan, H., Anandya, D., & Yang Memengaruhi Behavioral, F.-F. (2022). Faktor-Faktor Yang Memengaruhi Behavioral Intention Dan Use Behavior Pada Layanan E-Wallet. Jurnal Ilmiah Indonesia, 7(10). http://dx.doi.org/10.36418/syntax-
Kleopatra Nikolopoulou, Vasilis Gialamas, K. L. (2021). pedagogi teknologi mempengaruhi niat guru untuk menggunakan internet seluler. 2.
Lee, I., & Shin, Y. J. (2018). Fintech: Ecosystem, business models, investment decisions, and challenges. Business Horizons, 61(1), 35–46. https://doi.org/10.1016/j.bushor.2017.09.003
Megadewandanu, S., Suyoto, & Pranowo. (2017). Exploring mobile wallet adoption in Indonesia using UTAUT2: An approach from consumer perspective. Proceedings - 2016 2nd International Conference on Science and Technology-Computer, ICST 2016, 11–16. https://doi.org/10.1109/ICSTC.2016.7877340
Phan, D. H. B., Narayan, P. K., Rahman, R. E., & Hutabarat, A. R. (2020). Do financial technology firms influence bank performance? Pacific Basin Finance Journal, 62, 101210. https://doi.org/10.1016/j.pacfin.2019.101210
Sampat, B., Sabat, K. C., Sampat, B., Charan, K., & Antecedents, S. (2022). Antecedents to Continuance Intention to Use eGovernment Services in India To cite this version : HAL Id : hal-03701812 Antecedents to Continuance Intention to use eGovern- ment services in India. 0–9.
Saragih, Y. W., & Rikumahu, B. (2022). Analisis Faktor Adopsi E-Wallet Gopay, OVO, dan DANA dengan Model UTAUT2 pada Masyarakat Jawa Barat Analysis of the Gopay, OVO, and DANA E-Wallet Adoption Factors with the UTAUT2 Model in the. 11(1), 70–87. https://journal.uny.ac.id/index.php/nominal
Sari, I. S., & Sueb, S. (2019). Hubungan Antara Perkembangan Teknologi Informasi Dan Komunikasi Terhadap Perubahan Pola Pikir Masyarakat Di Desa Kampung Sawah Kabupaten Bangkalan Madura. Jurnal Psikologi Jambi, 5(1), 12–20. https://doi.org/10.22437/jpj.v6ijuli.11741
Sarstedt, M., Ringle, C. M., Cheah, J. H., Ting, H., Moisescu, O. I., & Radomir, L. (2020). Structural model robustness checks in PLS-SEM. Tourism Economics, 26(4), 531–554. https://doi.org/10.1177/1354816618823921
Setyorini, A., & Meiranto, W. (2021). ANALISIS FAKTOR-FAKTOR YANG MEMENGARUHI PENERIMAAN DAN PENGGUNAAN SISTEM INFORMASI MANAJEMEN DAERAH (SIMDA) DENGAN MENGGUNAKAN MODEL UTAUT 2 (Studi Empiris pada Pengguna Sistem informasi Manajemen Daerah (SIMDA) di Kota Salatiga). Diponegoro Journal of Accounting, 10(1), 1–15.
Subaramaniam, K., Kolandaisamy, R., Jalil, A. Bin, & Kolandaisamy, I. (2020). The impact of E-Wallets for current generation. Journal of Advanced Research in Dynamical and Control Systems, 12(1 Special Issue), 751–759. https://doi.org/10.5373/JARDCS/V12SP1/20201126
Suharsono, A. A., Hariadi, S., & Ariani, M. (2023). Analisis Faktor-Faktor yang Mempengaruhi Minat Penggunaan Aplikasi Atome di Kalangan Mahasiswa Universitas Surabaya. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 10(1), 43–63. https://doi.org/10.35794/jmbi.v10i1.44286
Suseno, N. S., Ingawan, D. C., & Rosmayati, I. (2021). Identifikasi Behavioral Intention dengan Pendekatan Technology Acceptance Model. Jurnal Algoritma, 18(1), 292–301. https://doi.org/10.33364/algoritma/v.18-1.931
Tarhini, A., Alalwan, A. A., Shammout, A. B., & Al-Badi, A. (2021). An analysis of the factors affecting mobile commerce adoption in developing countries: Towards an integrated model. Review of International Business and Strategy, 29(3), 157–179. https://doi.org/10.1108/RIBS-10-2018-0092
Teang, B. D., Faizah, N., & Nurcahyo, W. (2023). Perancangan Aplikasi Sistem Informasi Pariwisata Berbasis Web Di Kabupaten Nagekeo Provinsi Nusa Tenggara Timur Dengan Metode Location Based Service (Lbs). Jurnal Indonesia : Manajemen Informatika Dan Komunikasi, 4(1), 8–14. https://doi.org/10.35870/jimik.v4i1.105
Viswanath Venkatesh, Michael G. Morris, G. B. D. and F. D. D. R. (2003). Unusual formations of superoxo heptaoxomolybdates from peroxo molybdates. Inorganic Chemistry Communications, 67(3), 95–98. https://doi.org/10.1016/j.inoche.2016.03.015
Viswanath Venkatesh, J. Y. L. T. and X. X. (2012). 350mW G-band medium power amplifier fabricated through a new method of 3D-copper additive manufacturing. 2015 IEEE MTT-S International Microwave Symposium, IMS 2015, 36(1), 157–178. https://doi.org/10.1109/MWSYM.2015.7167037
Yuliana, A., Astuti, E. S., & Afrianty, T. W. (2020). PENGARUH EKSPEKTASI USAHA TERHADAP HEDONIC MOTIVATION, HABIT DAN NIAT PERILAKU PENGGUNAAN APLIKASI TRANSPORTASI ONLINE
Arianita, A., Alfansi, I., & Anggarawati, S. (2023). Analysis Factor Affecting The Use Of Digital Payment With The Extended Utaut Model. The Manager Review, 5(1), 91–108. https://doi.org/10.33369/tmr.v5i1.29733
Asmita, A., & Hamid, R. S. (2022). Peran Effort Expectancy Facilitating Conditions Price Value dalam Menentukan Behavioural Intentions Pada Nasabah Pengguna Mobile Banking. Owner, 7(1), 322–332. https://doi.org/10.33395/owner.v7i1.1263
Audriyani, F., & Meiranto, W. (2023). PENERAPAN MODEL UTAUT 2 TERHADAP NIAT PENGGUNAAN ELECTRONIC PAYMENT SHOPEEPAY DI KOTA SEMARANG. DIPONEGORO JOURNAL OF ACCOUNTING, 12(3), 1–14. http://ejournal-s1.undip.ac.id/index.php/accounting
Azman Ong, M. H., Yusri, M. Y., & Ibrahim, N. S. (2023). Use and behavioural intention using digital payment systems among rural residents: Extending the UTAUT-2 model. Technology in Society, 74. https://doi.org/10.1016/j.techsoc.2023.102305
Gupta, K., & Arora, N. (2020). Investigating consumer intention to accept mobile payment systems through unified theory of acceptance model: An Indian perspective. South Asian Journal of Business Studies, 9(1), 88–114. https://doi.org/10.1108/SAJBS-03-2019-0037
Hair, Sarstedt, M., Matthews, L. M., & Ringle, C. M. (2017). Identifying and Treating Unobserved Heterogeneity with FIMIX-PLS: part I – Method. European Business Review, 28(1), 63–76.
Hikmah, A., & Unggul, U. E. (2023). Pengaruh Persepsi Manfaat Dan Persepsi Keamanan Terhadap Niat Menggunakan Melalui Kepercayaan Konsumen Pada Aplikasi Dompet Digital DANA RA Nurlinda. Journal of Management and Creative Business (JMCBUS), 1(4), 181–202. https://doi.org/10.30640/jmcbus.v1i4.1433
Kenny, B. V., & Firdausy, C. M. (2022). Pengaruh Performance Expectation, Effort Expectation, Social Influence, dan Facilitating Condition terhadap Behavioral Intention pada Pengguna ShopeePay di Jakarta. In Jurnal Manajemen Bisnis dan Kewirausahaan (Vol. 6, Issue 3, p. 272). https://doi.org/10.24912/jmbk.v6i3.18658
Kevin Kurniawan, H., Anandya, D., & Yang Memengaruhi Behavioral, F.-F. (2022). Faktor-Faktor Yang Memengaruhi Behavioral Intention Dan Use Behavior Pada Layanan E-Wallet. Jurnal Ilmiah Indonesia, 7(10). http://dx.doi.org/10.36418/syntax-
Kleopatra Nikolopoulou, Vasilis Gialamas, K. L. (2021). pedagogi teknologi mempengaruhi niat guru untuk menggunakan internet seluler. 2.
Lee, I., & Shin, Y. J. (2018). Fintech: Ecosystem, business models, investment decisions, and challenges. Business Horizons, 61(1), 35–46. https://doi.org/10.1016/j.bushor.2017.09.003
Megadewandanu, S., Suyoto, & Pranowo. (2017). Exploring mobile wallet adoption in Indonesia using UTAUT2: An approach from consumer perspective. Proceedings - 2016 2nd International Conference on Science and Technology-Computer, ICST 2016, 11–16. https://doi.org/10.1109/ICSTC.2016.7877340
Phan, D. H. B., Narayan, P. K., Rahman, R. E., & Hutabarat, A. R. (2020). Do financial technology firms influence bank performance? Pacific Basin Finance Journal, 62, 101210. https://doi.org/10.1016/j.pacfin.2019.101210
Sampat, B., Sabat, K. C., Sampat, B., Charan, K., & Antecedents, S. (2022). Antecedents to Continuance Intention to Use eGovernment Services in India To cite this version : HAL Id : hal-03701812 Antecedents to Continuance Intention to use eGovern- ment services in India. 0–9.
Saragih, Y. W., & Rikumahu, B. (2022). Analisis Faktor Adopsi E-Wallet Gopay, OVO, dan DANA dengan Model UTAUT2 pada Masyarakat Jawa Barat Analysis of the Gopay, OVO, and DANA E-Wallet Adoption Factors with the UTAUT2 Model in the. 11(1), 70–87. https://journal.uny.ac.id/index.php/nominal
Sari, I. S., & Sueb, S. (2019). Hubungan Antara Perkembangan Teknologi Informasi Dan Komunikasi Terhadap Perubahan Pola Pikir Masyarakat Di Desa Kampung Sawah Kabupaten Bangkalan Madura. Jurnal Psikologi Jambi, 5(1), 12–20. https://doi.org/10.22437/jpj.v6ijuli.11741
Sarstedt, M., Ringle, C. M., Cheah, J. H., Ting, H., Moisescu, O. I., & Radomir, L. (2020). Structural model robustness checks in PLS-SEM. Tourism Economics, 26(4), 531–554. https://doi.org/10.1177/1354816618823921
Setyorini, A., & Meiranto, W. (2021). ANALISIS FAKTOR-FAKTOR YANG MEMENGARUHI PENERIMAAN DAN PENGGUNAAN SISTEM INFORMASI MANAJEMEN DAERAH (SIMDA) DENGAN MENGGUNAKAN MODEL UTAUT 2 (Studi Empiris pada Pengguna Sistem informasi Manajemen Daerah (SIMDA) di Kota Salatiga). Diponegoro Journal of Accounting, 10(1), 1–15.
Subaramaniam, K., Kolandaisamy, R., Jalil, A. Bin, & Kolandaisamy, I. (2020). The impact of E-Wallets for current generation. Journal of Advanced Research in Dynamical and Control Systems, 12(1 Special Issue), 751–759. https://doi.org/10.5373/JARDCS/V12SP1/20201126
Suharsono, A. A., Hariadi, S., & Ariani, M. (2023). Analisis Faktor-Faktor yang Mempengaruhi Minat Penggunaan Aplikasi Atome di Kalangan Mahasiswa Universitas Surabaya. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 10(1), 43–63. https://doi.org/10.35794/jmbi.v10i1.44286
Suseno, N. S., Ingawan, D. C., & Rosmayati, I. (2021). Identifikasi Behavioral Intention dengan Pendekatan Technology Acceptance Model. Jurnal Algoritma, 18(1), 292–301. https://doi.org/10.33364/algoritma/v.18-1.931
Tarhini, A., Alalwan, A. A., Shammout, A. B., & Al-Badi, A. (2021). An analysis of the factors affecting mobile commerce adoption in developing countries: Towards an integrated model. Review of International Business and Strategy, 29(3), 157–179. https://doi.org/10.1108/RIBS-10-2018-0092
Teang, B. D., Faizah, N., & Nurcahyo, W. (2023). Perancangan Aplikasi Sistem Informasi Pariwisata Berbasis Web Di Kabupaten Nagekeo Provinsi Nusa Tenggara Timur Dengan Metode Location Based Service (Lbs). Jurnal Indonesia : Manajemen Informatika Dan Komunikasi, 4(1), 8–14. https://doi.org/10.35870/jimik.v4i1.105
Viswanath Venkatesh, Michael G. Morris, G. B. D. and F. D. D. R. (2003). Unusual formations of superoxo heptaoxomolybdates from peroxo molybdates. Inorganic Chemistry Communications, 67(3), 95–98. https://doi.org/10.1016/j.inoche.2016.03.015
Viswanath Venkatesh, J. Y. L. T. and X. X. (2012). 350mW G-band medium power amplifier fabricated through a new method of 3D-copper additive manufacturing. 2015 IEEE MTT-S International Microwave Symposium, IMS 2015, 36(1), 157–178. https://doi.org/10.1109/MWSYM.2015.7167037
Yuliana, A., Astuti, E. S., & Afrianty, T. W. (2020). PENGARUH EKSPEKTASI USAHA TERHADAP HEDONIC MOTIVATION, HABIT DAN NIAT PERILAKU PENGGUNAAN APLIKASI TRANSPORTASI ONLINE