Unraveling the relationship between work pressure, work environment, and turnover intentions: a study at alfamart
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Abstract
The aim of this research is to explore the influence of work pressure and work environment on turnover intention of Alfamart employees. The method used is multiple linear regression analysis of survey data from Alfamart employees. The results of the analysis show that both factors, work pressure and work environment, have a significant influence on employee turnover intention. Work pressure is positively related to turnover intention, while the work environment is negatively related. The interaction between work pressure and work environment also influences turnover intention significantly. The implication of these findings is the importance of Alfamart management to pay attention to these two factors in an effort to reduce employee turnover rates. By improving work pressure conditions and improving the quality of the work environment, employee retention and workforce stability at Alfamart can be increased
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How to Cite
Maulana, Y., Pariyanti, E., & Aliyah, H. (2024). Unraveling the relationship between work pressure, work environment, and turnover intentions: a study at alfamart. Enrichment : Journal of Management, 14(1), 22-29. https://doi.org/10.35335/enrichment.v14i1.1869
References
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Anwar, G., & Abdullah, N. N. (2021). The impact of Human resource management practice on Organizational performance. International Journal of Engineering, Business and Management, 5(1), 35–47. https://doi.org/10.22161/ijebm.5.1.4
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Hair, J. F., Ringle, C. M., & Sarstedt, M. (2013). Partial Least Squares Structural Equation Modeling: Rigorous Applications, Better Results and Higher Acceptance. Long Range Planning, 46(1–2), 1–12. https://doi.org/10.1016/j.lrp.2013.01.001
Harun, I., Mahmood, R., & Md. Som, H. (2022). Role stressors and turnover intention among doctors in Malaysian public hospitals: work–family conflict and work engagement as mediators. PSU Research Review, 6(1), 1–16. https://doi.org/10.1108/PRR-08-2020-0025
Hisbih, T. A., Karmela Fitriani, L., & Supriatna, O. (2023). Pengaruh Beban Kerja, Stres Kerja Terhadap Turnover Intention Karyawan Dengan Workplace Wellbeing Sebagai Variabel Mediasi. Entrepreneur: Jurnal Bisnis Manajemen Dan Kewirausahaan, 4(03), 109–125. https://doi.org/10.31949/entrepreneur.v4i03.5701
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Lamane-harim, J., Cegarra-leiva, D., Sánchez-vidal, M. E., Lamane-harim, J., Cegarra-leiva, D., & Eugenia, M. (2021). Work – life balance supportive culture : a way to retain employees in Spanish SMEs Work – life balance supportive culture : a way to. The International Journal of Human Resource Management. https://doi.org/10.1080/09585192.2021.1878255
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Ohadomere, O., & Ogamba, I. K. (2021). Management-led interventions for workplace stress and mental health of academic staff in higher education: a systematic review. Journal of Mental Health Training, Education and Practice, 16(1), 67–82. https://doi.org/10.1108/JMHTEP-07-2020-0048
Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8), 577–588. https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577
Pariyanti, E. (2022). Membangun Model Kinship Employee Engagement Untuk Menekan Turnover Intention (Kajian Empiris Pada Karyawan Umkm Di Yogyakarta). Jenderal Soedirman University.
Pariyanti, E., Adawiyah, W. R., & Wulandari, S. Z. (2022). Organizational Justice, Job stress, and Cyberloafing: The Moderating Role of Islamic Workplace Spirituality. International Journal of Business and Social Science, 17(3), 90–105.
Pariyanti, E., Adawiyah, W. R., & Wulandari, S. Z. (2023). We need to talk about kinship: How kinship weakens turnover intentions among academicians at private higher education institutions in Indonesia. Journal of Applied Research in Higher Education, 15(4). https://doi.org/https://doi.org/10.1108/JARHE-04-2022-0118
Rafia Hasan Taheri, Md. Shipon Miah, & Kamaruzzaman, M. (2020). Impact of Working Environment on Job Satisfaction of Employees. EPRA International Journal of Multidisciplinary Research (IJMR), 5(6), 403–406. https://doi.org/10.36713/epra4849
Riani, N. L. T., & Putra, M. S. (2017). KERJA NON FISIK TERHADAP TURNOVER INTENTION KARYAWAN Fakultas Ekonomi dan Bisnis Universitas Udayana , Bali , Indonesia ABSTRAK Bisnis pariwisata yang ada di Bali sangatlah menjanjikan , sehingga banyak berdiri perusahaan yang bergerak di bidang pelayanan. Jurnal Manajemen Universitas Udayana Bali, 6(11), 5970–5998.
Salmony, F. U., & Kanbach, D. K. (2022). Personality trait differences across types of entrepreneurs : a systematic literature review. In Review of Managerial Science (Vol. 16, Issue 3). Springer Berlin Heidelberg. https://doi.org/10.1007/s11846-021-00466-9
Saraswati, K. D. H., & Lie, D. (2020). Psychological Well-Being: The Impact of Work-Life Balance and Work Pressure. Atlantis Press, 478(Ticash), 580–587. https://doi.org/10.2991/assehr.k.201209.089
Sujito. (2023). The Effect of Work Environment , Leadership and Motivation on Employee Turnover Intention in Alfamart Semarang. International Journal of Social and Management Studies (Ijosmas), 4(1), 14–28. https://www.ijosmas.org/index.php/ijosmas/article/view/261
Uludag, O., Oluwajana, D., & Ekanem, E. (2023). Congruent internal marketing efforts to reduce turnover intentions among restaurant employees in the midst of COVID-19. Kybernetes.
Wang, Q., & Wang, C. (2020). Reducing turnover intention: perceived organizational support for frontline employees. Frontiers of Business Research in China, 14(1). https://doi.org/10.1186/s11782-020-00074-6
Wen, B., Zhou, X., Hu, Y., & Zhang, X. (2020). Role Stress and Turnover Intention of Front-Line Hotel Employees: The Roles of Burnout and Service Climate. Frontiers in Psychology, 11(January), 1–13. https://doi.org/10.3389/fpsyg.2020.00036
Widodo Suparno, E. (2018). Manajemen Pengembangan Sumber Daya Manusia. Pustaka Pelajar.
Yu, H. S., Lee, E. J., & Na, T. K. (2022). The Mediating Effects of Work–Life Balance (WLB) and Ease of Using WLB Programs in the Relationship between WLB Organizational Culture and Turnover Intention. International Journal of Environmental Research and Public Health, 19(6). https://doi.org/10.3390/ijerph19063482
Anwar, G., & Abdullah, N. N. (2021). The impact of Human resource management practice on Organizational performance. International Journal of Engineering, Business and Management, 5(1), 35–47. https://doi.org/10.22161/ijebm.5.1.4
Frye, W. D., Kang, S., Huh, C., & Lee, M. J. (MJ). (2020). What factors influence Generation Y’s employee retention in the hospitality industry?: An internal marketing approach. International Journal of Hospitality Management, 85(July), 102352. https://doi.org/10.1016/j.ijhm.2019.102352
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2013). Partial Least Squares Structural Equation Modeling: Rigorous Applications, Better Results and Higher Acceptance. Long Range Planning, 46(1–2), 1–12. https://doi.org/10.1016/j.lrp.2013.01.001
Harun, I., Mahmood, R., & Md. Som, H. (2022). Role stressors and turnover intention among doctors in Malaysian public hospitals: work–family conflict and work engagement as mediators. PSU Research Review, 6(1), 1–16. https://doi.org/10.1108/PRR-08-2020-0025
Hisbih, T. A., Karmela Fitriani, L., & Supriatna, O. (2023). Pengaruh Beban Kerja, Stres Kerja Terhadap Turnover Intention Karyawan Dengan Workplace Wellbeing Sebagai Variabel Mediasi. Entrepreneur: Jurnal Bisnis Manajemen Dan Kewirausahaan, 4(03), 109–125. https://doi.org/10.31949/entrepreneur.v4i03.5701
Khristanto, T. A. T. (2018). Pt Imanuel Tehnik Sentosa. Agora, 6(2).
Kristin, D., Marlina, E., & Nadia, F. L. (2022). Pengaruh Lingkungan Kerja, Stres Kerja, Beban Kerja Dan Kepuasan Kerja Terhadap Turnover Intention Karyawan. Economics, Accounting and Business Journal, 2(1).
Lamane-harim, J., Cegarra-leiva, D., Sánchez-vidal, M. E., Lamane-harim, J., Cegarra-leiva, D., & Eugenia, M. (2021). Work – life balance supportive culture : a way to retain employees in Spanish SMEs Work – life balance supportive culture : a way to. The International Journal of Human Resource Management. https://doi.org/10.1080/09585192.2021.1878255
Linnik, L., & Sepp, J. (2023). Problems Causing Work-Related Stress and Strategies for Coping with Stress Suggested by Nurses During Covid-19 Pandemic. WSEAS Transactions on Business and Economics, 20, 1477–1491. https://doi.org/10.37394/23207.2023.20.130
Martins, P., Nascimento, G., & Moreira, A. (2023). Leadership and Turnover Intentions in a Public Hospital: The Mediating Effect of Organisational Commitment and Moderating Effect by Activity Department. Administrative Sciences, 13(1). https://doi.org/10.3390/admsci13010018
Muhammad Irfan, N. (2017). Pengaruh Stres Kerja, Kepuasan Kerja Dan Komitmen Organisasi Terhadap Turnover Intention Medical Representative. Jurnal Ilmiah Manajemen, 7(3)(3), 407–426. https://mix.mercubuana.ac.id/media/224238-pengaruh-stres-kerja-kepuasan-kerja-dan-6636a624.pdf
Nisa, N. H., Febriyanti, A., & Fauziah. (2019). Pengaruh Beban Kerja Terhadap Turnover Intention yang Dimediasi oleh Kelelahan Kerja Pada Karyawan Bagian Produksi Jurusan Administrasi Niaga , Politeknik Negeri Malang. Ekonomi Dan Kewirausahaan, 13(2), 97–110. https://jurnal.unismabekasi.ac.id/index.php/optimal/article/view/1843/1591
Nurjaya, N., Erlangga, H., Hong, L. Z., & Wijayanti, K. D. (2020). The Effect of Work Stress and Work Conflict on Employees Turnover Intention In Middle Small Micro Enterprises (MSMEs) In South Tangerang Region. International Journal of Educational Administration, Management, and Leadership, 1(2), 51–62. https://doi.org/10.51629/ijeamal.v1i2.7
Ohadomere, O., & Ogamba, I. K. (2021). Management-led interventions for workplace stress and mental health of academic staff in higher education: a systematic review. Journal of Mental Health Training, Education and Practice, 16(1), 67–82. https://doi.org/10.1108/JMHTEP-07-2020-0048
Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8), 577–588. https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577
Pariyanti, E. (2022). Membangun Model Kinship Employee Engagement Untuk Menekan Turnover Intention (Kajian Empiris Pada Karyawan Umkm Di Yogyakarta). Jenderal Soedirman University.
Pariyanti, E., Adawiyah, W. R., & Wulandari, S. Z. (2022). Organizational Justice, Job stress, and Cyberloafing: The Moderating Role of Islamic Workplace Spirituality. International Journal of Business and Social Science, 17(3), 90–105.
Pariyanti, E., Adawiyah, W. R., & Wulandari, S. Z. (2023). We need to talk about kinship: How kinship weakens turnover intentions among academicians at private higher education institutions in Indonesia. Journal of Applied Research in Higher Education, 15(4). https://doi.org/https://doi.org/10.1108/JARHE-04-2022-0118
Rafia Hasan Taheri, Md. Shipon Miah, & Kamaruzzaman, M. (2020). Impact of Working Environment on Job Satisfaction of Employees. EPRA International Journal of Multidisciplinary Research (IJMR), 5(6), 403–406. https://doi.org/10.36713/epra4849
Riani, N. L. T., & Putra, M. S. (2017). KERJA NON FISIK TERHADAP TURNOVER INTENTION KARYAWAN Fakultas Ekonomi dan Bisnis Universitas Udayana , Bali , Indonesia ABSTRAK Bisnis pariwisata yang ada di Bali sangatlah menjanjikan , sehingga banyak berdiri perusahaan yang bergerak di bidang pelayanan. Jurnal Manajemen Universitas Udayana Bali, 6(11), 5970–5998.
Salmony, F. U., & Kanbach, D. K. (2022). Personality trait differences across types of entrepreneurs : a systematic literature review. In Review of Managerial Science (Vol. 16, Issue 3). Springer Berlin Heidelberg. https://doi.org/10.1007/s11846-021-00466-9
Saraswati, K. D. H., & Lie, D. (2020). Psychological Well-Being: The Impact of Work-Life Balance and Work Pressure. Atlantis Press, 478(Ticash), 580–587. https://doi.org/10.2991/assehr.k.201209.089
Sujito. (2023). The Effect of Work Environment , Leadership and Motivation on Employee Turnover Intention in Alfamart Semarang. International Journal of Social and Management Studies (Ijosmas), 4(1), 14–28. https://www.ijosmas.org/index.php/ijosmas/article/view/261
Uludag, O., Oluwajana, D., & Ekanem, E. (2023). Congruent internal marketing efforts to reduce turnover intentions among restaurant employees in the midst of COVID-19. Kybernetes.
Wang, Q., & Wang, C. (2020). Reducing turnover intention: perceived organizational support for frontline employees. Frontiers of Business Research in China, 14(1). https://doi.org/10.1186/s11782-020-00074-6
Wen, B., Zhou, X., Hu, Y., & Zhang, X. (2020). Role Stress and Turnover Intention of Front-Line Hotel Employees: The Roles of Burnout and Service Climate. Frontiers in Psychology, 11(January), 1–13. https://doi.org/10.3389/fpsyg.2020.00036
Widodo Suparno, E. (2018). Manajemen Pengembangan Sumber Daya Manusia. Pustaka Pelajar.
Yu, H. S., Lee, E. J., & Na, T. K. (2022). The Mediating Effects of Work–Life Balance (WLB) and Ease of Using WLB Programs in the Relationship between WLB Organizational Culture and Turnover Intention. International Journal of Environmental Research and Public Health, 19(6). https://doi.org/10.3390/ijerph19063482