The influence of organizational culture and work environment on the performance mediated by job satisfaction at the Ministry of XYZ
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Abstract
In the era of globalization and demands for transparency, government institutions are required to improve the performance of civil servants to provide better public services. A strong organizational culture and conducive work environment are expected to support increased employee performance through increased job satisfaction. This research aims to analyze the influence of organizational culture and work environment on the performance of civil servants which is mediated by job satisfaction at the Ministry of XYZ. The method used in this research is quantitative using the Partial Least Squares Structural Equation Modeling (PLS-SEM) approach. Data was collected through questionnaires distributed to 132 employees, with a return rate of 81.8% or 108 respondents who filled in. The research results show that organizational culture and work environment positively and significantly influence job satisfaction and employee performance. Job satisfaction, which is a mediating variable, is also able to mediate the relationship between organizational culture and work environment on employee performance. It is hoped that this research can contribute to the development of knowledge in the field of human resource management, especially in the government sector.
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How to Cite
Rachmadany, S. A. N., & Wanasida, A. S. (2024). The influence of organizational culture and work environment on the performance mediated by job satisfaction at the Ministry of XYZ. Enrichment : Journal of Management, 14(3), 438-447. https://doi.org/10.35335/enrichment.v14i3.1961
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Whitehead, D., Hamidi, Y., Ebrahimi, H., Hazavehei, S. M. M., & Kharghani Moghadam, S. M. (2023). Relationships Between Lifestyle, Quality of Life, Organizational Culture and Job Satisfaction Among Nurses Related to Health Promoting Hospital (HPH) Standards. Health Services Insights, 16. https://doi.org/10.1177/11786329231193792
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Wua, I. W. G., Noermijati, N., & Yuniarinto, A. (2022). The Influence of Organizational Culture on the Employee Performance Mediated by Job Satisfaction and Organizational Commitment. Jurnal Aplikasi Manajemen, 20(3). https://doi.org/10.21776/ub.jam.2022.020.03.07
Candra, S. A., Nasir, M. J. A., & Mulyono, S. (2021). The Influence of Organizational Culture and Work Environment on Employee Performance Through Job Satisfaction in Pratama Tax Service Office Pasuruan. Eduvest-Journal of Universal Studies, 1(7), 527–549. https://greenvest.co.id/
Fatmasari, & Badaruddin. (2022). Discipline, Motivation, Local Wisdom, And Work Environment on Performance Through Job Satisfaction. Jurnal Manajemen, 26(3), 492–511. https://doi.org/10.24912/jm.v26i3.940
Ghozali, I., & Kusumadewi, K. A. (2021). Aplikasi Analisis Multivariate dengan Program IBM SPSS 26 (Edisi 10). Badan Penerbit Universitas Diponegoro.
Hair, J. F., Tomas, G., Hult, M., Ringle, C. M., & Sarstedt, M. (2022). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). SAGE Publications. https://www.researchgate.net/publication/354331182
Ingsih, K., Riskawati, N., Prayitno, A., & Ali, S. (2021). The Role of Mediation on Work Satisfaction to Work Environment, Training, and Competency on Employee Performance. Jurnal Aplikasi Manajemen, 19(3), 469–482. https://doi.org/10.21776/ub.jam
Korda, B. B., & Rachmawati, R. (2022). Influence of Organizational Culture on Employee Performance Mediated by Job Satisfaction and Employee Commitment. Jurnal Organisasi Dan Manajemen, 18(2), 57–73. https://doi.org/10.33830/jom.v18i2.3706.2022
Kumar, T. K. V. (2021). The Influence of Demographic Factors and Work Environment on Job Satisfaction Among Police Personnel: An Empirical Study. International Criminal Justice Review, 31(1), 59–83. https://doi.org/10.1177/1057567720944599
Lolowang, N. L., Troena, E. A., Djazuli, A., & Aisjah, S. (2019). The effect of leadership and organizational culture on employee performance that is educated by motivation (study on the implementation empowerment programs in Jayapura city). Problems and Perspectives in Management, 17(1), 268–277. https://doi.org/10.21511/ppm.17(1).2019.23
Lussier, R., & Hendon, J. (2019). Human Resource Management Functions, Applications, and Skill Development (Third Edition). Sage Publishing.
Najmudin, M., Santoso, I. B., Laras, T., & Helmi, S. (2024). The Influence of Work Environment and Transformational Leadership on Job Satisfaction and its Impacts on Employee Performance. Migration Letters 21(3), 1083–1091. www.migrationletters.com
Ovais Vohra, L., Ozyesil, M., & Akturk, E. B. (2022). Impact Of Working Environment on Job Satisfaction. Journal of Positive School Psychology (Vol. 2022, Issue 6). http://journalppw.com
Pentury, G., & Usmany, P. (2023). Job Satisfaction Mediates the Effect of Work Environment and Competence on Performance. International Journal of Social Science and Business, 7(2), 335–343. https://doi.org/10.23887/ijssb.v7i2.53822
Peraturan Menteri No. 15 Tahun 2021 Tentang Organisasi Dan Tata Kerja, Pub. L. No. 15 (2021). https://jdih.esdm.go.id
Peraturan Menteri PAN Dan RB No. 6 Tahun 2022, Pub. L. No. 6 (2022). https://peraturan.bpk.go.id/Details/202232/permen-pan-rb-no-6-tahun-2022
Serinkan, C., & Kiziloglu, M. (2021). The relationship between organisational culture and job satisfaction in higher education institutions: The bishkek case. Periodica Polytechnica Social and Management Sciences, 29(2), 168–179. https://doi.org/10.3311/PPSO.15319
Shafiuddin, M., Ghada, M., Marhoun, M., & Nassibi, A. (2022). Impact Of Work Environment on Job Satisfaction and Employee Retention: An Empirical Study from Private Sector Banks In Hyderabad Of Telangana State In India. Journal of Positive School Psychology (Vol. 2022, Issue 9). http://journalppw.com
Sinambela, P. (2016). Manajemen Sumber Daya Manusia Membangun Tim Kerja Yang Solid Untuk Meningkatkan Kinerja (Suryani, Ed.; 1st ed.). Bumi Aksara.
Soomro, B. A., & Shah, N. (2019). Determining the impact of entrepreneurial orientation and organizational culture on job satisfaction, organizational commitment, and employee’s performance. South Asian Journal of Business Studies, 8(3), 266–282. https://doi.org/10.1108/SAJBS-12-2018-0142
Sugiyono. (2019). Metode Penelitian Kualitatif dan Kuantitatif (Sutopo, Ed.; 2nd ed.). Alfabeta.
Undang - Undang Republik Indonesia No 39 Tahun 2008 Tentang Kementerian Negara, Pub. L. No. 39 (2008). https://peraturan.bpk.go.id/Details/39719/uu-no-39-tahun-2008
Vivaldy, J. C., & Toni, N. (2020). The effect of job satisfaction, organizational communication, work environment, and work motivation on the church’s employee performance. BISMA (Bisnis Dan Manajemen), 13(1), 69. https://doi.org/10.26740/bisma.v13n1.p69-80
Whitehead, D., Hamidi, Y., Ebrahimi, H., Hazavehei, S. M. M., & Kharghani Moghadam, S. M. (2023). Relationships Between Lifestyle, Quality of Life, Organizational Culture and Job Satisfaction Among Nurses Related to Health Promoting Hospital (HPH) Standards. Health Services Insights, 16. https://doi.org/10.1177/11786329231193792
Wicaksono, A. B., Masyhuri, & Suryantini, A. (2023). The Effect of Motivation, Compensation, Work Environment on Work Performance Through Job Satisfaction PT XYZ Palm Oil Company. Jurnal Manajemen Dan Agribisnis. https://doi.org/10.17358/jma.20.2.165
Wua, I. W. G., Noermijati, N., & Yuniarinto, A. (2022). The Influence of Organizational Culture on the Employee Performance Mediated by Job Satisfaction and Organizational Commitment. Jurnal Aplikasi Manajemen, 20(3). https://doi.org/10.21776/ub.jam.2022.020.03.07