Factors to improve organizational performance in PT Victorindo Pratama Mandiri in Medan
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Abstract
This study aims to see the improvement of employee performance influenced by leadership style and organizational culture where OCB (Organizational Citizenship Behavior) as an intervening variable because OCB is the behavior of employees who help each other where they work beyond their formal job responsibilities to support coworkers and improve the overall effectiveness of the company. Examples include offering assistance to coworkers, covering tasks during absences, and fostering a cooperative work environment. This study was conducted at PT. Victorindo Pratama Mandiri in Medan using a quantitative approach. The sample consisted of 153 employees selected through a random sampling technique based on the Slovin formula. Data collection was carried out using a survey, and This study was implemented with the Partial Least Squares Structural Equation Modeling method in - Path model expression modeling. The findings indicate that organizational culture and leadership style have a positive impact on leadership effectiveness, with OCB serving as a mediating variable. The model reveals a positive relationship between the variables, supporting the proposed hypothesis and aligning with the established theoretical framework.
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How to Cite
Widjaja, D., Karo-karo, A. P., Tj, M., Sunijati, E., & Anton, A. (2025). Factors to improve organizational performance in PT Victorindo Pratama Mandiri in Medan. Enrichment : Journal of Management, 15(4), 424-435. https://doi.org/10.35335/enrichment.v15i4.2309
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Chen, Y., & Yue, J. (2022). ESG practices and the cost of capital : Evidence from CA100 + companies. 1–75.
Conference, N., Perspectives, E., & Dated, T. (2023). National Conference on “ Emerging Perspectives & Challenges in Commerce & Management ” Organized by Bharata Mata College, Thrikkakara Dated: 20/02/2023.
Economics, S. F., & Spiering, F. E. (2023). Environmental effects on shareholder value through oil and gas divestitures following the Paris Agreement. March.
EIKV ‐ Schriftenreihe zum Wissens ‐ und Wertemanagement ESG in Private Equity and other alternative asset classes : What the industry has accomplished so far regarding Jens Hoellermann. (2020).
Eka Puspita Sari, & Ferry Santoso. (2024). Pengaruh Return on Asset Dan Debt To Equity Ratio Terhadap Nilai Perusahaan Pada Perusahaan Sub Sektor Property Dan Real Estate Yang Terdaftar Di Bursa Efek Indonesia Tahun 2020-2022. Seminar Nasional Pariwisata Dan Kewirausahaan (SNPK), 3(April), 542–550. https://doi.org/10.36441/snpk.vol3.2024.270
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Hoi Hin, L., & Liu, M. (2023). The Impact of ESG Scores on Corporate Performance - A-Share Banks and Securities Firms. SHS Web of Conferences, 163, 02029. https://doi.org/10.1051/shsconf/202316302029
Indrawan, B., & Kaniawati Dewi, R. (2020). Pengaruh Net Interest Margin (NIM) Terhadap Return on Asset (ROA) Pada PT Bank Pembangunan Daerah Jawa Barat Dan Banten Tbk Periode 2013-2017. Jurnal E-Bis (Ekonomi-Bisnis), 4(1), 78–87. https://doi.org/10.37339/e-bis.v4i1.239
Kusjono, G., & Aryanti, F. (2021). Pengaruh Return On Asset Dan Earning Per Share Terhadap Harga Saham Pada Pt Bank Central Asia Tbk Periode 2010-2019. Jurnal Disrupsi Bisnis, 4(6), 541. https://doi.org/10.32493/drb.v4i6.15252
Nair, A., & Prajapati, N. (2025). GAP iNTERDISCIPLINARITIES FINANCIAL PERFORMANCE ANALYSIS OF SELECT LISTED ELECTRIC VEHICLE MANUFACTURERS IN INDIA GAP iNTERDISCIPLINARITIES. March, 1–10.
Neuenroth, K., & Zureck, A. (n.d.). The Influence of ESG Ratings on the Performance of Listed Companies in Germany during Crisis Katharina Neuenroth, Alexander Zureck.
Nurapiah, N., Rukhyati, R., Qosim, N., & Latoki, L. (2024). Pengaruh Return On Asset (ROA),Return On Equity (ROE),Return On Investment(ROI), danEarning Per Share (EPS)Terhadap Nilai Perusahaan pada industri Otomotif dan Komponennya yang tercatat di BEI. Jurnal Sinar Manajemen, 11(2), 114–126.
Priem, R., & Gabellone, A. (2024). The impact of a firm’s ESG score on its cost of capital: can a high ESG score serve as a substitute for a weaker legal environment. Sustainability Accounting, Management and Policy Journal, 15(3), 676–703. https://doi.org/10.1108/SAMPJ-05-2023-0254
Robin, D., & Lam, A. (2025). Monetary Policy , Carbon Transition Risk , and Firm Valuation. 1–72.
Sari, A. K., & Elizabeth, S. M. (2024). Pengaruh ROE Dan CR Terhadap Return Saham Indeks LQ45. 3rd MDP Student Conference (MSC), 509–515.
Sari, F. D. S., & Nasution, R. (2024). Pengaruh Return on Equity (ROE), Debt to Equity Ratio (DER), dan Current Ratio (CR) terhadap Return Saham pada Perusahaan Subsektor Pertambangan Batu Bara Periode 2016-2022. Jurnal Ilmiah Wahana Pendidikan, 10(4), 297–307. https://doi.org/10.5281/zenodo.10516470
Sunzenauer, P. (2024). How Sustainable Is Private Equity? Unlocking the Impact of Private Equity on Asset-Level Sustainability: An Empirical Investigation. Junior Management Science, 9(1), 1100–1122.
Tarvainen, S. (2021). The relationship between environmental sustainability and cost of capital. https://lutpub.lut.fi/handle/10024/163309
Yamin Antt Zaw. (2022). Batch april, 2022. Customer Satisfaction and Repurchase Intention on Foodpanda.
Zakharkina, L., & Abramchuk, M. (2018). the Correctness of the Capm-Model Application in the Ukrainian Reality in Terms of Investors Financial Security. Baltic Journal of Economic Studies, 4(1), 163–168. https://doi.org/10.30525/2256-0742/2018-4-1-163-168
Zhang, G., & Bi, S. (2023). Inhibition or promotion: the impact of carbon emission trading on market structure: evidence from China. Frontiers in Energy Research, 11(October), 1–19. https://doi.org/10.3389/fenrg.2023.1238416