Identification of Communication Trends in Business Practices Efforts to Increase Productivity and Smooth Communication in the Workplace: Review What Evidences Say
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Sep 15, 2022
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Abstract
Successful communication in the workplace is one of the goals of communication in every organization, government, and business. This study identifies the trend that has occurred recently along with the emergence of business communication technology which replaces the conventional method of communication by switching to an exciting way of communication that reaches all employees in every company and organization. To expedite the discussion of this work, we have conducted a series of searches for evidence from published scientific field studies. So that the study evidence data can answer the problems of this study, we conduct an in-depth study involving data coding and evaluation and in-depth interpretation to get an answer that can answer the problem with the principle of validity and convincing. After analyzing the data, we can conclude that many workplace trends have improved communication between employees by utilizing trending technology applications such as digital collaboration applications, unified video conference, mobile device communications, cloud applications, and several other applications that are becoming increasingly popular that keep trending at work today. Thus, it is hoped that these findings will be helpful in the study of communication in other workplace organizations and further studies.
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How to Cite
Jamadi, Prabawani, B., Widiartanto, W., & Shinta Dewi, R. (2022). Identification of Communication Trends in Business Practices Efforts to Increase Productivity and Smooth Communication in the Workplace: Review What Evidences Say. Enrichment : Journal of Management, 12(4), 2467-2478. https://doi.org/10.35335/enrichment.v12i4.677
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Jeong, M., Lee, M., & Nagesvaran, B. (2016). Employees’ use of mobile devices and their perceived outcomes in the workplace: A case of luxury hotel. International Journal of Hospitality Management, 57, 40–51. https://doi.org/10.1016/j.ijhm.2016.05.003
Karusala, N., Wang, D., & O’Neill, J. (2020). Making Chat at Home in the Hospital: Exploring Chat Use by Nurses. Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, 1–15. https://doi.org/10.1145/3313831.3376166
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Purwanto, H., & Mangku, D. G. S. (2016). LEGAL INSTRUMENTS OF THE REPUBLIC OF INDONESIA IN BORDER MANAGEMENT USING THE PERSPECTIVE OF ARCHIPELAGIC STATE. 11(4), 9.
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Ahmedova, S. (2020). Digital transformation of the Bulgarian industry. IOP Conference Series: Materials Science and Engineering, 709(2), 022061. https://doi.org/10.1088/1757-899X/709/2/022061
Allam, Z., Sharifi, A., Bibri, S. E., Jones, D. S., & Krogstie, J. (2022). The Metaverse as a Virtual Form of Smart Cities: Opportunities and Challenges for Environmental, Economic, and Social Sustainability in Urban Futures. Smart Cities, 5(3), 771–801. https://doi.org/10.3390/smartcities5030040
Bakar, N. a. A., Ya’acob, S., & Hassan, N. H. (2018). Digital Workplace Model for Research University Publication Collaboration. International Journal of Human and Technology Interaction (IJHaTI), 2(2), 91–102.
Banks, S., Cai, T., de Jonge, E., Shears, J., Shum, M., Sobočan, A. M., Strom, K., Truell, R., Úriz, M. J., & Weinberg, M. (2020). Practising ethically during COVID-19: Social work challenges and responses. International Social Work, 63(5), 569–583. https://doi.org/10.1177/0020872820949614
Baptista, J., Stein, M.-K., Klein, S., Watson-Manheim, M. B., & Lee, J. (2020). Digital work and organisational transformation: Emergent Digital/Human work configurations in modern organisations. The Journal of Strategic Information Systems, 29(2), 101618. https://doi.org/10.1016/j.jsis.2020.101618
Bello, G. A., Oludele, L. Y., & Ademiluyi, A. B. (2018). IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGY ON TEACHING AND LEARNING. Nigerian Journal of Business Education (NIGJBED), 3(1), 201–209.
Bleakley, A., Rough, D., Edwards, J., Doyle, P., Dumbleton, O., Clark, L., Rintel, S., Wade, V., & Cowan, B. R. (2022). Bridging social distance during social distancing: Exploring social talk and remote collegiality in video conferencing. Human–Computer Interaction, 37(5), 404–432. https://doi.org/10.1080/07370024.2021.1994859
Bouncken, R. B., Aslam, M. M., & Qiu, Y. (2021). Coworking spaces: Understanding, using, and managing sociomateriality. Business Horizons, 64(1), 119–130. https://doi.org/10.1016/j.bushor.2020.09.010
Brahma, M., Tripathi, S. S., & Sahay, A. (2020). Developing curriculum for industry 4.0: Digital workplaces. Higher Education, Skills and Work-Based Learning, 11(1), 144–163. https://doi.org/10.1108/HESWBL-08-2019-0103
Brivio, E., Gaudioso, F., Vergine, I., Mirizzi, C. R., Reina, C., Stellari, A., & Galimberti, C. (2018). Preventing Technostress Through Positive Technology. Frontiers in Psychology, 9. https://www.frontiersin.org/articles/10.3389/fpsyg.2018.02569
Browning, J. (2012). Corporate Governance: How Non-Profit Boards Influence Organizational Decisions. Dalam S. Boubaker & D. K. Nguyen (Ed.), Board Directors and Corporate Social Responsibility (hlm. 82–100). Palgrave Macmillan UK. https://doi.org/10.1057/9780230389304_5
Burchardt, C., & Maisch, B. (2019). Digitalization needs a cultural change – examples of applying Agility and Open Innovation to drive the digital transformation. Procedia CIRP, 84, 112–117. https://doi.org/10.1016/j.procir.2019.05.009
Chishti, S., & Barberis, J. (2016). The FINTECH Book: The Financial Technology Handbook for Investors, Entrepreneurs and Visionaries. John Wiley & Sons.
Cho, H. Y., & Lee, H.-J. (2022). Digital Transformation for Efficient Communication in the Workplace: Analyzing the Flow Coworking Tool. Business Communication Research and Practice, 5(1), 20–28. https://doi.org/10.22682/bcrp.2022.5.1.20
Collen, M. F., & Ball, M. J. (2015). The History of Medical Informatics in the United States. https://link.springer.com/book/10.1007/978-1-4471-6732-7
Connelly, F. M., & Clandinin, D. J. (2006). Narrative Inquiry. Dalam Handbook of Complementary Methods in Education Research (3 ed.). Routledge.
Cornelissen, J. (2020). Corporate Communication: A Guide to Theory and Practice. SAGE.
Davis, B., Sumara, D. J., & Luce-Kapler, R. (2000). Engaging Minds: Changing Teaching in Complex Times. Routledge. https://doi.org/10.4324/9781410605467
Di Francesco, M., Das, S. K., & Anastasi, G. (2011). Data Collection in Wireless Sensor Networks with Mobile Elements: A Survey. ACM Transactions on Sensor Networks, 8(1), 7:1-7:31. https://doi.org/10.1145/1993042.1993049
Freberg, K. (2021). Social Media for Strategic Communication: Creative Strategies and Research-Based Applications. SAGE Publications.
Glaser, M., Breckwoldt, A., Deswandi, R., Radjawali, I., Baitoningsih, W., & Ferse, S. C. A. (2015). Of exploited reefs and fishers – A holistic view on participatory coastal and marine management in an Indonesian archipelago. Ocean & Coastal Management, 116, 193–213. https://doi.org/10.1016/j.ocecoaman.2015.07.022
Guffey, M. E., & Loewy, D. (2012). Essentials of Business Communication. Cengage Learning.
Henderson, M., Selwyn, N., & Aston, R. (2017). What works and why? Student perceptions of ‘useful’ digital technology in university teaching and learning. Studies in Higher Education, 42(8), 1567–1579. https://doi.org/10.1080/03075079.2015.1007946
Hennink, M., Hutter, I., & Bailey, A. (2020). Qualitative Research Methods. SAGE.
Hina, S., Panneer Selvam, D. D. D., & Lowry, P. B. (2019). Institutional governance and protection motivation: Theoretical insights into shaping employees’ security compliance behavior in higher education institutions in the developing world. Computers & Security, 87, 101594. https://doi.org/10.1016/j.cose.2019.101594
Intezar, M. T. (2017). Marketing Communications in 21st Century: Trends & Strategies. Humanities and Social Sciences Letters, 5(2), 36–42. https://doi.org/10.18488/journal.73.2017.52.36.42
Jeong, M., Lee, M., & Nagesvaran, B. (2016). Employees’ use of mobile devices and their perceived outcomes in the workplace: A case of luxury hotel. International Journal of Hospitality Management, 57, 40–51. https://doi.org/10.1016/j.ijhm.2016.05.003
Karusala, N., Wang, D., & O’Neill, J. (2020). Making Chat at Home in the Hospital: Exploring Chat Use by Nurses. Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, 1–15. https://doi.org/10.1145/3313831.3376166
Kent, K., Goetzel, R. Z., Roemer, E. C., Prasad, A., & Freundlich, N. (2016). Promoting Healthy Workplaces by Building Cultures of Health and Applying Strategic Communications. Journal of Occupational and Environmental Medicine, 58(2), 114–122.
Kopishynska, O., Utkin, Y., Kalinichenko, A., & Jelonek, D. (2016). Efficacy of the cloud computing technology in the management of communication and business processes of the companies. Polish Journal of Management Studies, Vol. 14, No. 2. https://doi.org/10.17512/pjms.2016.14.2.10
Lakhal, S., Khechine, H., & Pascot, D. (2013). Student behavioural intentions to use desktop video conferencing in a distance course: Integration of autonomy to the UTAUT model. Journal of Computing in Higher Education, 25(2), 93–121. https://doi.org/10.1007/s12528-013-9069-3
Lilian, S. C. (2014). Virtual Teams: Opportunities and Challenges for e-Leaders. Procedia - Social and Behavioral Sciences, 110, 1251–1261. https://doi.org/10.1016/j.sbspro.2013.12.972
Lombardi, R., & Secundo, G. (2020). The digital transformation of corporate reporting – a systematic literature review and avenues for future research. Meditari Accountancy Research, 29(5), 1179–1208. https://doi.org/10.1108/MEDAR-04-2020-0870
Meng, S., & Zhang, X. (2022). The Use of Internet of Things and Cloud Computing Technology in the Performance Appraisal Management of Innovation Capability of University Scientific Research Team. Computational Intelligence and Neuroscience, 2022, e9423718. https://doi.org/10.1155/2022/9423718
Morse, J. M. (2015). Critical analysis of strategies for determining rigor in qualitative inquiry. Qualitative health research, 25(9), 1212–1222.
Nardi, P. M. (2018). Doing Survey Research: A Guide to Quantitative Methods (4 ed.). Routledge. https://doi.org/10.4324/9781315172231
Olson, S. M., Newhams, M. M., Halasa, N. B., Price, A. M., Boom, J. A., Sahni, L. C., Pannaraj, P. S., Irby, K., Walker, T. C., Schwartz, S. P., Maddux, A. B., Mack, E. H., Bradford, T. T., Schuster, J. E., Nofziger, R. A., Cameron, M. A., Chiotos, K., Cullimore, M. L., Gertz, S. J., … Randolph, A. G. (2022). Effectiveness of BNT162b2 Vaccine against Critical Covid-19 in Adolescents. New England Journal of Medicine, 386(8), 713–723. https://doi.org/10.1056/NEJMoa2117995
Onwuagboke, B. B. C., Singh, T. K. R., & Fook, F. S. (2015). Need for ICT Integration for Effective Instructional Delivery in Nigerian Colleges of Education. Journal of Education and Practice, 6(3), 51–56.
Owens, A. D., & Hite, R. L. (2022). Enhancing student communication competencies in STEM using virtual global collaboration project based learning. Research in Science & Technological Education, 40(1), 76–102. https://doi.org/10.1080/02635143.2020.1778663
Park, S.-M., & Kim, Y.-G. (2022). A Metaverse: Taxonomy, Components, Applications, and Open Challenges. IEEE Access, 10, 4209–4251. https://doi.org/10.1109/ACCESS.2021.3140175
Price, M. E. (2015). Free Expression, Globalism, and the New Strategic Communication. Cambridge University Press.
Purwanto, H., & Mangku, D. G. S. (2016). LEGAL INSTRUMENTS OF THE REPUBLIC OF INDONESIA IN BORDER MANAGEMENT USING THE PERSPECTIVE OF ARCHIPELAGIC STATE. 11(4), 9.
Qiu, Y. (2021). The Visible and Invisible Hands in the Workplace: How Spatial Settings and Digital Transformation Impact Contemporary Workplace [Doctoral thesis]. https://epub.uni-bayreuth.de/5857/
Riddell, W. C., & Song, X. (2017). The Role of Education in Technology Use and Adoption: Evidence from the Canadian Workplace and Employee Survey. ILR Review, 70(5), 1219–1253. https://doi.org/10.1177/0019793916687719
Roco, M. C., Mirkin, C. A., & Hersam, M. C. (2011). Nanotechnology research directions for societal needs in 2020: Summary of international study. Journal of Nanoparticle Research, 13(3), 897–919. https://doi.org/10.1007/s11051-011-0275-5
Rosa, R., Rahayu, S., Yudi, Y., & Gowon, M. (2022, Januari 4). Internal Auditor Transformation Strategy in the Industrial Revolution 4.0 Era: Literature Review. Proceedings of the First Lekantara Annual Conference on Public Administration, Literature, Social Sciences, Humanities, and Education, LePALISSHE 2021, August 3, 2021, Malang, Indonesia. https://eudl.eu/doi/10.4108/eai.3-8-2021.2315085
Saputra, I. (2020). TTS SERU MATERI PEMBELAJARAN SEJARAH KEBUDAYAAN ISLAM MI KELAS VI Untuk Madrasah Ibtidaiyah (. GUEPEDIA.
Schwarzmüller, T., Brosi, P., Duman, D., & Welpe, I. M. (2018). How Does the Digital Transformation Affect Organizations? Key Themes of Change in Work Design and Leadership. Management Revue, 29(2), 114–138.
Silverman, D. (2020). Qualitative Research. SAGE.
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