Mediation of Jobsatisfaction, Knowledge Sharing, Organizasional Citizenship Behavior, And Performance Employee Privat Hospitals In Ambon City
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Oct 31, 2022
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Abstract
The development of an increasingly changing era requires knowledge of change itself. In the world of work, knowledge of work is needed, not closing the possibility, but this possibility continues that the life of the world of work requires knowledge and to complete work quickly and precisely. So that knowledge sharing has an important role for nursing paramedics in hospitals. This study aims to develop mediation of job satisfaction, knowledge sharing, organizational citizenship behavior and employee performance. The unit of analysis studied was a private hospital in Ambon city, with the respondents being nursing paramedics. The sampling technique is purposive sampling where nursing paramedics have worked for more than 2 years. The analytical method used is PLS with Software Program SmartPLS vs 3.0. The results of the study prove that there is a positive and significant effect of knowledge sharing on employee performance, organizational citizenship behavior has a significant positive effect on employee performance. there is a positive and significant effect of knowledge sharing on employee performance mediated by job satisfaction, organizational citizenship behavior has a significant positive effect on employee performance mediated by job satisfaction. Job satisfaction has no significant effect on employee performance. Suggestions for further research can continue this study by developing deviant behavior in service practice in hospitals.
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How to Cite
Risambessy, A., Rehatta, P. N. R., & Tutupoho, S. (2022). Mediation of Jobsatisfaction, Knowledge Sharing, Organizasional Citizenship Behavior, And Performance Employee Privat Hospitals In Ambon City. Enrichment : Journal of Management, 12(4), 3314-3323. Retrieved from https://enrichment.iocspublisher.org/index.php/enrichment/article/view/789
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Bernardin H. John dan Joyce E, Russel (2001), Management Human Resource. Mc Graw. Hill Inc
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Budihardjo, A. (2014). Mengenal Organizational Citizenship Behavior (OCB). Forum Manajemen Prasetiya Mulya Tahun ke-XVIII, No. 82 April 2014.
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Limidi (2008) The Effects Of Positive Affect On Employee Organizational Citizenship Behavior Intentions Academy of Management Journal.
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Martono (2016) Job Insecurity, Organizational Citizenship Behavior (OCB) and Organizational Trust in Employee Performance BUMD. Management Analysis of Journal, Vol.5. No.1 Februari 2016 ISSN 2252-6552
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Podsakoff, P.M., & Fetter, R. (2000). Attributions of The Causes of Group Performance as an Alternative Explanation of the Relationship Between Organizational Citizenship Behavior and Organizational Performance. Journal of Applied Psychology Vol 6, 1285-1293.
Rezita, (2014) The Effect of Knowledge Sharing and Job Insecurity on Desire to Leave Job Job Satisfaction at Bank Jatim Surabaya Main Branch. Journal: Industrial and Comersial, Elsievier Vol 41. No. 7 ISSN: 0217-6891. 1 March 2014
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Setyadi (2015). Knowledge Sharing and Personality on Employee Performance and Job Satisfaction as Mediation. Journal: manajement and Bussines, Vol 21. No.8 ISSN: 0071-8888. 21 May 2015
Singarimbun dan Effendi (1995) Survey Research Method. Jakarta PT. Pustaka. LP3ES
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Srivastava. Anvita S, M. K. (2006). Organizational Citizenship Behavior: The Effects of Positive Affect On Employee Organizational Citizenship Behavior Intentions. The Journal of Psychology, 133, 656-668. Journal of Science Vol. 31
Stepen P. Robbins and Timothy A Jugers (2008) Organizational Behavior Edition 12 Book 1 Edition Bahasa Indonesia. PT Indeks Kelompok Gramedia, Jakarta.
Veithzal (2005) Veithzal Rivai. 2005. Performance Appraisal; The Right System for Assessing Employee Performance and Enhancing Company Competitiveness. PT. RajaGrafindo Persada. Jakarta.
Xenikou dan Simosi (2016) Organizational Citizenship Behavior (OCB) Affects Employee Performance in Several Financial Business Units in Yunani. Journal: Management and Bussines, Vol 11. No.5 ISSN: 1101-1788. 25 May 2016
Yamin, Sofyan dan Heri Kurniawan. 2011. New Generation Processing Research Data with Partial Least Square Path Modeling: Aplikasi with Software XLSTAT, SmartPLS, and Visual PLS. Salemba Infotek. Jakarta.
Anton Helistiawan (2008) Organizational Citizenship Behavior (OCB), leadership and competence on employee performance are mediated by job satisfaction. Interdisciplinary Journal of Contemporary Research In Business. 2(11), March.
Babcock, (2004) Knowledge Creating, Sharing Coorporate, and Culture Framework Journal Elsievier Procedia – Social and Behavioral Sciences, Vol 74, 29 March 2004 Page 388-397.
Bernardin H. John dan Joyce E, Russel (2001), Management Human Resource. Mc Graw. Hill Inc
Budihardjo, (2001) Job Satisfaction And Organizational Commitment As Predictors Of Organizational Citizenship Behaviors. Journal of Management, 17, pp. 601-617.
Budihardjo, A. (2014). Mengenal Organizational Citizenship Behavior (OCB). Forum Manajemen Prasetiya Mulya Tahun ke-XVIII, No. 82 April 2014.
Carter dan Scarbrough, (2001). Investigasing Knowledge Sharing, Journal: Industrial and Comersial, Vol 33. No. 5 ISSN: 0019-7858. 1 September 2001.
Cummings & Worley. (2005). Organizational Development (8th ed). South Western Edition: Thompson.
Dalkir, (2005). Knowledge Management and Theoriy and Practice, McGill. University, Montreal. Journal Business and Economic. Vol. 2 No.1 March, 24 2005
Denalia Tri A. S. (2015) The Influence of Big Five Personality and Affective Organizational Commitment on Organizational Citizenship Behavior of Permanent Administrative Staff at Maranatha Christian University Bandung Article Sidebar Published: May 13, 2015. OI: https://doi.org/10.28932/jmm.v11i1.45
Desi Natalia Soepono, D.N Srimulyani, A.V (2015) The Influence of The Big Five Personality on Organizational Citizenship Behavior (OCB). Commitment as a Mediating Variable Journal: Industrial. Vol 15. No. 3 ISSN: 0009-8158. 1 Augustus 2015
Enhart (2004). Organizational Citizenship Behavior: A Critical Review The Theoritical and Empirical Literature and Suggestions for Future Research. Journal of Management, 513-563.
Hariandja, M. Efendi. Dan Hardiwadi (2002). Human Resource Management: Procurement, Development, Compensation and Employee Productivity Improvement. Grasindo, PT Gramedia Widiasarana, Jakarta.
Hasibuan, Malayu. (2000). Human Resource Management. Revised Edition, PT Bumi Aksara, Jakarta.
Khalid dan Ali (2005) Mood and Organizational Citizenship Behavior: The Effects Of Positive Affect On Employee Organizational Citizenship Behavior Intentions. The Journal of Psychology, 133, 656-668.
Limidi (2008) The Effects Of Positive Affect On Employee Organizational Citizenship Behavior Intentions Academy of Management Journal.
Mangkunegara, P. Anwar. (2007). Human Resource Management: Enterprise. PT Remaja Rasdakarya, Bandung.
Martono (2016) Job Insecurity, Organizational Citizenship Behavior (OCB) and Organizational Trust in Employee Performance BUMD. Management Analysis of Journal, Vol.5. No.1 Februari 2016 ISSN 2252-6552
Nonaka, I.(2007) Knowledge Creation and Management: New Challenges for Managers. Oxford University Press, Inc., Publishes Works That Further Oxford University’s Objective of Excellencein Research, Scholarship, And Education.
Nugroho, (2006). Keperawan Gerontik Dan Geriatric Jakarta EGC Edisi 2
Organ, D.W. Bateman, T.S., (2001). Job Satisfaction and Good Soldier: The Relationship between Affect and Employee “Citizenship”. Academy of Management Journal.
Podsakoff, P.M., & Fetter, R. (2000). Attributions of The Causes of Group Performance as an Alternative Explanation of the Relationship Between Organizational Citizenship Behavior and Organizational Performance. Journal of Applied Psychology Vol 6, 1285-1293.
Rezita, (2014) The Effect of Knowledge Sharing and Job Insecurity on Desire to Leave Job Job Satisfaction at Bank Jatim Surabaya Main Branch. Journal: Industrial and Comersial, Elsievier Vol 41. No. 7 ISSN: 0217-6891. 1 March 2014
Robbins, P. Stephen. (2008). Principles of Organizational Behavior. Fifth Edition. Translated by: Halida, S.E dan Dewi Sartika, S.S. Erlangga, Jakarta.
Robbins, P. Stephen. (2006). Organizational Behavior. Ten Edition. Translate by: Drs. Benyamin Molan. Erlangga, Jakarta.
Robbins, P. Stephen. (2005). Organizational behavior. Nine Edition Jilid 2. Edisi Bahasa Indonesia. PT Indeks Kelompok Gramedia, Jakarta.
Salwa dan Rinandita Wikansari (2017) Big Five Personality Relationship to Organizational Citizenship Behavior (OCB) Journal: Phsycology, Vol 14. No. 3 ISSN: 0026-5737. September 23- 2001
Setyadi (2015). Knowledge Sharing and Personality on Employee Performance and Job Satisfaction as Mediation. Journal: manajement and Bussines, Vol 21. No.8 ISSN: 0071-8888. 21 May 2015
Singarimbun dan Effendi (1995) Survey Research Method. Jakarta PT. Pustaka. LP3ES
Soejono 2005. Business of Research Methods Publisher PT. Rieka Jakarta Indonesia
Srivastava. Anvita S, M. K. (2006). Organizational Citizenship Behavior: The Effects of Positive Affect On Employee Organizational Citizenship Behavior Intentions. The Journal of Psychology, 133, 656-668. Journal of Science Vol. 31
Stepen P. Robbins and Timothy A Jugers (2008) Organizational Behavior Edition 12 Book 1 Edition Bahasa Indonesia. PT Indeks Kelompok Gramedia, Jakarta.
Veithzal (2005) Veithzal Rivai. 2005. Performance Appraisal; The Right System for Assessing Employee Performance and Enhancing Company Competitiveness. PT. RajaGrafindo Persada. Jakarta.
Xenikou dan Simosi (2016) Organizational Citizenship Behavior (OCB) Affects Employee Performance in Several Financial Business Units in Yunani. Journal: Management and Bussines, Vol 11. No.5 ISSN: 1101-1788. 25 May 2016
Yamin, Sofyan dan Heri Kurniawan. 2011. New Generation Processing Research Data with Partial Least Square Path Modeling: Aplikasi with Software XLSTAT, SmartPLS, and Visual PLS. Salemba Infotek. Jakarta.