Enrichment : Journal of Management

Model of the influence of training, compensation, and work-life balance on employee performance with job satisfaction as an intervening variable

Rianto Manurung — 2026-01-06

This study aimed to analyze the influence of training, compensation, and work-life balance on employee performance with job satisfaction as an intervening variable. A quantitative explanatory design was used, and data were obtained from respondents through a structured Likert-scale questionnaire. Structural equation modeling was applied to examine the causal relationships among all variables. The findings showed that training, compensation, and work-life balance had a significant positive effect on job satisfaction. The results also revealed that job satisfaction had a significant positive effect on employee performance. Furthermore, job satisfaction partially mediated the influence of training and compensation on employee performance and fully mediated the effect of work-life balance on employee performance. These findings indicated that organizations that provided adequate training, fair compensation, and supportive work-life balance created higher levels of job satisfaction, which in turn enhanced employee performance. This study offered meaningful insights for organizations seeking to improve productivity through the development of effective human resource management practices

A Science Mapping Of HR Digital Evolution

Abdurrahim Abdurrahim — 2026-01-17

This study aims to systematically map the development and intellectual structure of research on HR Digital Evolution in order to address the problem of conceptual fragmentation and the limited holistic understanding of digital evolution in Human Resource Management (HRM). The study employs a science mapping approach based on a Systematic Literature Review (SLR) using the PRISMA method combined with bibliometric analysis. Data were obtained from the Scopus database, comprising 41 indexed articles published between 2008 and 2025 that are relevant to the topic of HR Digital Evolution. The analysis was conducted to identify publication trends, major thematic clusters, knowledge structures, and the evolutionary dynamics of digital HR research. The findings indicate that research on HR Digital Evolution has increased significantly over the past decade, particularly in the post-pandemic period, with a dominant focus on digital technology integration, HR analytics, artificial intelligence, digital competency development, and their linkages to sustainability and human-centered values. The results also reveal the limited explicit use of classical HRM theories, indicating a theoretical gap in contemporary digital HR literature. The implications of this study are both theoretical and practical, strengthening the position of HR Digital Evolution as an interdisciplinary domain that requires the integration of socio-technical and dynamic capability theories, while also providing strategic guidance for academics and practitioners in designing more focused, sustainable, and evidence-based HR digital transformation agendas.

Analysis of the pesantren environment and leadership style on teacher performance with work-life balance as an intervening variable

Anan Abdul Hanan — 2026-01-20

This study aims to analyze the influence of the pesantren environment and leadership style on teacher performance with Work-Life Balance as an intervening variable. The research used an explanatory quantitative approach and was carried out at the Al-Muawwanah Islamic Boarding School, Ciamis Regency, West Java. The research population includes all active teachers as many as 100 people who are designated as samples through saturated sampling techniques. Data collection was carried out using a Likert scale questionnaire, while data analysis was carried out using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with the help of SmartPLS. The results of the study show that the pesantren environment and leadership style have a positive and significant effect on teacher performance. In addition, the pesantren environment and leadership style also have a significant effect on Work-Life Balance. Work-Life Balance has been proven to have a positive effect on teacher performance and partially mediates the relationship between the pesantren environment and leadership style and teacher performance. These findings affirm the importance of a conducive work environment, supportive leadership, and management of work-life balance as a strategic strategy to improve teacher performance in the pesantren environment

The influence of transformational leadership and the physical work environment on innovative work behavior mediated by knowledge sharing in the MKGR organization of Banten province

Bayu Astapati Rahayu — 2026-01-29

This research explores how transformational leadership and the physical work environment shape knowledge-sharing practices and innovative work behavior, both through direct relationships and through indirect pathways. A quantitative approach was employed, with data gathered through questionnaires administered to members of the MKGR Mass Organization in Banten Province. Using proportional random sampling, responses were obtained from 65 participants. The collected data were processed and analyzed using multiple linear regression with the support of SPSS version 30. The findings indicate that transformational leadership significantly influences innovative work behavior, as does the physical work environment. Knowledge sharing also plays a crucial role in fostering innovative behavior. In addition, both transformational leadership and the physical work environment significantly affect knowledge-sharing activities. Importantly, knowledge sharing functions as a mediating variable, strengthening the influence of transformational leadership and the physical work environment on innovative work behavior

The influence of motivation, education and training, and compensation on employee performance at the representative office of Bank Indonesia in Banten Province

Dimas Ardianto Dwi Sambodo — 2026-01-29

This study examines the effects of motivation, education and training, and compensation on employee performance at the Representative Office of Bank Indonesia in Banten Province. It is grounded in the view that effective human resource management is crucial for sustaining organizational performance in a strategic state financial institution responsible for maintaining economic stability. Employee performance is treated as a key organizational asset influenced by internal factors such as work motivation, competency development through education and training, and the applied compensation system. Using a quantitative explanatory approach with a causal-comparative design, data were collected through questionnaires from employees who met specific criteria, including participation in training programs and receipt of formal compensation. Multiple linear regression analysis, supported by classical assumption testing, was employed to ensure model validity. Motivation, education and training, and compensation were analyzed as independent variables, while employee performance was measured through individual performance indicators, work competence, and adherence to Bank Indonesia’s strategic values. The results show that all three variables have a positive and significant effect on employee performance, both individually and collectively. The study highlights the importance of integrated motivation enhancement, continuous competency development, and fair compensation systems, contributing to public-sector human resource management literature and offering practical guidance for performance-oriented policy formulation

The influence of compensation, competence, and the work environment on employee performance at the Al Irsyad Islamic Education Foundation in Banten

Sherly Indria Budianda — 2026-01-29

This study was conducted at the Al Irsyad Islamic Education Foundation in Banten, an educational institution that seeks to enhance employee performance in order to remain competitive with other foundations, both at the provincial level of Banten and specifically within Serang Regency. The research focuses on analyzing the influence of compensation, competence, and the work environment on employee performance. The objective of the study is to examine, describe, and provide empirical insights regarding the effects of these three variables. A quantitative research design was applied, employing various statistical procedures, including validity and reliability tests, normality testing, multicollinearity testing, heteroscedasticity testing, multiple linear regression analysis, the coefficient of determination (R²), as well as partial (t-test) and simultaneous (F-test) hypothesis testing. The research population comprised all employees of the Al Irsyad Islamic Education Foundation in Banten, with a total of 62 respondents. Data were collected using structured questionnaires and supported by interviews to obtain a more comprehensive understanding of employee perceptions and working conditions. The data were analyzed using SPSS version 25. The findings reveal that compensation, competence, and the work environment each have a positive and statistically significant effect on employee performance. Furthermore, the simultaneous test results indicate that these three variables collectively contribute significantly to improving employee performance. Based on these findings, the study recommends that the foundation consistently enhance compensation systems, employee competencies, and the quality of the work environment to achieve superior performance and more effectively attain organizational objectives.

SWOT and VPC analysis in R3 building shop in Palaran

Syalka Fitra Baihaqi — 2026-01-30

This research assesses the business development strategy of building materials store in Samarinda using SWOT analysis and Value Proposition Canvas (VPC). The impetus for this study stems for the growing impact of digital transformation in the retail industry, which compels small and medium enterprises to adapt in order to maintain their competitive edge. The methodology employed in this research is descriptive qualitative, untilizing a case study approach focused on the R3 Building Materials Store in the Palaran District. Data was gathered through observation, comperehensive interviews, and documentationsubsequently analyzed using Internal Factor Analysis Summary (IFAS) and External Factor Analysis Summary (EFAS) to ascertain the store’s strategic position and costumer value mapping via VPC. Results indicate strengths in personal customer interactions, competitive pricing, and advantageous location; weaknesses in digital operations and promotion; and opportunities from rising building material demand, infastructure development, and accessible digital technology. Practically, this study shows that traditional building materials retailers can improve their competitiveness by adopting affordable digital strategies, including social media promotionas, a simple inventory management system, and sameday delivery services. Managerially, these findings suggest that through a SWOT analysis and Value Proposition Canvas (VPC) enables small retailers to make more effective, customer centric strategic decisions in the digital era

The influence of response timeliness and work motivation on service quality and its influence on the number of patient visits at serang city regional hospital

Ratu Pipit Kurnia Fitri — 2026-01-31

This study aims to examine the influence of response time accuracy and work motivation on service quality, as well as the effect of service quality on the number of patient visits at the Regional Public Hospital of Serang City. A quantitative research approach was employed to achieve these objectives. The data analysis technique used was multiple regression analysis to measure the relationships between response time accuracy and work motivation with service quality, and subsequently the effect of service quality on patient visits. The research population consisted of 7,669 individuals associated with the Regional Public Hospital of Serang City. Using a disproportionate stratified random sampling technique, a total of 381 respondents were selected as the research sample. The results of the study indicate that response time accuracy accounts for 15.98%, work motivation for 22.89%, service quality for 20.12%, and patient visits for 20.40%. Furthermore, the magnitude of the influence of response time accuracy on service quality is 0.285, while the influence of work motivation on service quality is 0.281. In addition, service quality has an influence of 0.519 on the number of patient visits. These values indicate that the effects fall within the low to moderate category. The hypothesis testing results show that response time accuracy and work motivation jointly influence service quality with a hypothesis acceptance level of 11.4%. Meanwhile, the joint influence of response time accuracy and work motivation on patient visits reaches a hypothesis acceptance level of 20.7%.

The effects of leadership, motivation, and entrepreneurial competence on teacher performance of elementary school teachers in Cikande District

Yuli Subihawati — 2026-01-31

The influence of school principal leadership, principal motivation at work, and principal entrepreneurial skills on elementary school teacher performance in the Cikande District is the subject of this study. The method used was multiple linear regression analysis using a quantitative approach. The results of the study showed that all three elements, independently and in combination, had a good and considerable influence on teacher performance. Revealing an Adjusted R Square value of 0. 565, the multiple coefficient of determination (R²) reveals a 56% influence of the combined effect of the independent variables leadership, work motivation, and the principal'sentrepreneurial skill on the dependent variable (teacher performance) Effective school principal leadership can help create a pleasant work environment and advance professionalism among teachers. High work motivation from principal work motivation creates enthusiasm and role models that drive optimal teacher performance. Meanwhile, the principal’s entrepreneurial competence encourages innovation and creativity in managing education, which positively impacts improving teacher performance. These findings indicate that the synergy all three variables together can create a productive and quality teacher performance system.

The influence of sim service quality, visitor facilities and police performance on sim service user satisfaction at the Serang Regency Police

Ahmad Zainudin — 2026-01-31

This study looks at how service quality and visitor facilities affect police performance and user satisfaction among staff at the Serang Regency Police Resort (Polres). It examines both individual and combined effects. The population included all 97 people at the Polres, and they were selected using a saturated sampling method. For hypothesis 1, the results showed that the calculated t-value (7.117) was higher than the critical t-value (1.985), with a significance level of 0.00, which is less than 0.05. This means service quality has a significant impact on the performance of the Indonesian National Police. For hypothesis 2, the t-value (6.120) was also higher than the critical t-value (1.985), with a significance level of 0.00, indicating that visitor facilities significantly affect police performance. Hypothesis 3 showed a t-value of 2.534, which is above 1.985, with a significance level of 0.01, meaning police performance significantly influences user satisfaction. Finally, hypothesis 4 had an F-value of 29.942, which is greater than the critical F-value of 3.093, with a significance level of 0.00, showing that both service quality and visitor facilities together have a significant effect on police performance at the Serang Regency Police Resort (Polres).

The effect of school culture, leadership, and teacher competence on teacher performance in cluster 05, Padarincang District

Lihah Muflihah — 2026-01-31

This study examined the effects of school culture, principal leadership, and teacher competence on the performance of elementary school teachers in Cluster 05 of Padarincang District. Using a quantitative correlational survey design, the research involved all 87 teachers from public elementary schools in the cluster through a saturated sampling technique. Data were collected through literature review, field observations, and structured questionnaires employing a five-point Likert scale. Prior to hypothesis testing, the research instruments were tested for validity and reliability, and classical assumption tests—covering normality, multicollinearity, and heteroscedasticity—were conducted to ensure the suitability of the regression model. The data were then analyzed using multiple linear regression. The results indicate that school culture, principal leadership, and teacher competence each have a positive and statistically significant effect on teacher performance, both individually and simultaneously. Among these variables, school culture emerged as the most influential factor. The Adjusted R Square value of 0.523 shows that 52.3% of the variation in teacher performance is explained by the three variables, while the remainder is influenced by factors outside the model. These findings highlight the importance of strengthening school culture, enhancing leadership quality, and continuously developing teacher competencies to improve educational outcomes

The Influence of Education, Length of Service and Workload on Employee Performance at the Serang District Health Office

Acih Acih — 2026-02-09

This study investigated how education level, length of service, and workload affect employee performance at the Serang Regency Health Office. Employing a quantitative descriptive–causal approach, the research used a census method involving all 92 civil servants to ensure full population representation. Data collection relied mainly on structured questionnaires with a five-point Likert scale, supported by interviews, direct observations, and document review. The data were analyzed using descriptive statistics and multiple linear regression with SPSS software, following validity, reliability, and classical assumption testing to ensure the suitability of the regression model. The results demonstrate that education level and length of service have positive and statistically significant effects on employee performance, indicating that higher educational attainment and longer work experience contribute to better performance outcomes. In contrast, workload shows a significant negative effect, suggesting that excessive or poorly managed workloads hinder effectiveness and productivity. Simultaneously, all three variables significantly influence performance, with the model explaining 62.7% of performance variance. Education emerged as the most influential positive factor, while workload was the strongest negative determinant, emphasizing the importance of integrated human resource policies that balance capability development and workload management

The resilience strategies of tourism SMEs in Bengkulu's coastal ecotourism zone

Rahmat Putra Ahmad Hasibuan — 2026-01-07

Tourism SMEs in Bengkulu's coastal ecotourism areas frequently face environmental and economic disruptions that challenge their business sustainability. This study explores how these SMEs build and maintain organizational resilience amidst uncertainty. Using a qualitative approach, data were collected through in-depth interviews with selected SMEs from the culinary, souvenir, homestay, local fashion, and transportation sectors. Thematic analysis revealed that resilience among tourism SMEs is shaped through three interrelated dimensions: cognitive, behavioral, and contextual resilience. Cognitive resilience emerges from local awareness, anticipation, and collective understanding that enable SMEs to recognize and respond to environmental changes. Behavioral resilience is demonstrated in adaptive practices, flexibility, and innovation that transform limited resources into creative responses. Contextual resilience is rooted in social networks, partnerships, and informal cooperation that strengthen collective adaptive capacity despite limited institutional support. These findings highlight that resilience in coastal tourism SMEs is not a static trait but a cyclical process of learning, adaptation, and collaboration. This study contributes to the understanding of resilience in the tourism context of developing countries and offers insights for strengthening the sustainability of coastal based SMEs through locally embedded adaptive strategies.

Developing of Organizational Citizenship Behavior in Supervisors at PT. PLN NP, Tbk through Improving the Quality of Work of Life

Moh. Ghufran — 2026-01-17

Companies operating in the sector of meeting people's basic needs and using high technology are required to be able to provide quality services. HR management plays an important role, and efforts to improve the quality of HR require development strategies, one of which is building a culture of organizational citizenship behavior (OCB). One way that is considered effective is by improving quality of work of life (QWL) to build OCB. This descriptive research took 42 employees holding supervisory positions at PT. PLN NP Surabaya, data was collected through HR assessment documents and Thurstone scale model questionnaires. The results of factor analysis show that QWL is represented in three components that influence OCB, namely the benefits component, work environment and career development. Aspects of OCB that can be observed are communication and feedback, which appear in the form of alturism, namely employees showing an attitude of being willing to help colleagues who need help, and civic virtue, such as involving themselves in company activities even though these activities are not needed in their work. This research proves that QWL has a positive and significant effect on the formation of OCB at PT. PLN NP in Surabaya.