The influence of digital transformational leadership on job performance: Job satisfaction and affective commitment as the intervening variables
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Abstract
The era of digitalization demands changes in the way of work and work culture in various industries. This research aims to analyze several factors that can influence the job performance of marketing employee of PT XYZ North Jakarta. The factors analyzed in this study are digital transformational leadership, job satisfaction, and affective commitment. The study used purposive sampling and used questionnaires given directly to respondents. The data processing in this study uses Smart PLS 4.0 software. The results showed that digital transformational leadership has direct effect on job performance and job satisfaction, job satisfaction has direct effect on job performance and affective commitment. This study also found that job satisfaction has intervening effect on the relationship between digital transformational leadership and affective commitment and also between digital transformational leadership and job performance
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How to Cite
Purba, M. S., Ardi, A., & Berlianto, M. P. (2023). The influence of digital transformational leadership on job performance: Job satisfaction and affective commitment as the intervening variables. Enrichment : Journal of Management, 13(5), 2735-2742. https://doi.org/10.35335/enrichment.v13i5.1654
References
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Andersen, L. L., Fishwick, D., Robinson, E., Wiezer, N. M., Mockałło, Z., & Grosjean, V. (2017). Job satisfaction is more than a fruit basket, health checks and free exercise: Cross-sectional study among 10,000 wage earners. Scandinavian Journal of Public Health, 45(5), 476–484. https://doi.org/10.1177/1403494817698891
Ardi, A., Djati, S. P., Bernarto, I., Sudibjo, N., Yulianeu, A., Nanda, H. A., & Nanda, K. A. (2020). The Relationship Between Digital Transformational Leadership Styles and Knowledge-Based Empowering Interaction for Increasing Organisational Innovativeness. International Journal of Innovation, Creativity and Change. Www.Ijicc.Net, 11, 259–277. www.ijicc.net
Aydogmus, C., Camgoz, S. M., Ergeneli, A., & Ekmekci, O. T. (2018). Perceptions of transformational leadership and job satisfaction: The roles of personality traits and psychological empowerment. Journal of Management and Organization, 24(1), 81–107. https://doi.org/10.1017/jmo.2016.59
Babalola, S. S. (2016). The Effect Of Leadership Style, Job Satisfaction And Employee-Supervisor Relationship On Job Performance And Organizational Commitment. The Journal of Applied Business Research, 32(3), 935–946.
Bass, B. M., & Riggio, R. E. (2006). Transformational Leadership (2nd ed., Vol. 2). Lawrence Erlbaum Associates Publisher.
Chambel, M. J., & Carvalho, V. S. (2022). Commitment and Wellbeing: The Relationship Dilemma in a Two-Wave Study. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.816240
Chi, H., Vu, T., Nguyen, H. V., & Truong, T. H. (2023). How financial and non–financial rewards moderate the relationships between transformational leadership, job satisfaction, and job performance. Cogent Business and Management, 10(1). https://doi.org/10.1080/23311975.2023.2173850
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Coyle-Shapiro, J. A.-M., & Morrow, P. C. (2006). Organizational and Client Commitment among Contracted Employees. In Journal of Vocational Behavior (Vol. 68).
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Javed, M., Balouch, R., & Hassan, F. (2014). Determinants of Job Satisfaction and its impact on Employee performance and turnover intentions. International Journal of Learning and Development, 4(2). https://doi.org/10.5296/ijld.v4i2.6094
Khamaidi, Ardiana, I. D. K. R., & Ridwan, M. S. (2020). Transformational Leadership, Employment Competency and Career Levels As Predictors Of Job Satisfaction and Employee Performance: An Empirical Study.
Koo, B., Yu, J., Chua, B. L., Lee, S., & Han, H. (2020). Relationships among Emotional and Material Rewards, Job Satisfaction, Burnout, Affective Commitment, Job Performance, and Turnover Intention in the Hotel Industry. Journal of Quality Assurance in Hospitality and Tourism, 21(4), 371–401. https://doi.org/10.1080/1528008X.2019.1663572
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Minten, A. (2021). Transformational Leadership and Job Satisfaction. 475–493. https://doi.org/10.18690/978-961-286-388-3.39
Rahmi, Latipun, & Winarsunu, T. (2022). Konflik Interpersonal dan Iklim Organisasi terhadap Komitmen Afektif Organisasi Karyawan. Psyche 165 Journal, 15(1). https://doi.org/10.35134/jpsy165.v1i1.1
Ramawickrama, J., Opatha, H. H. D. N. P., & PushpaKumari, M. D. (2017). A Synthesis towards the Construct of Job Performance. International Business Research, 10(10), 66. https://doi.org/10.5539/ibr.v10n10p66
Sheikh, A. A., Hassan, N. M., & Sultana, R. (2022). Linking Service-oriented High-Performance Work Practices Bundle with Person-job Fit, Person Organization Fit and Affective Commitment: A Parallel Mediation Analysis. Review of Applied Management and Social Sciences, 5(2), 149–166. https://doi.org/10.47067/ramss.v5i2.220
Singh, A., Chakradhar, R., & Joshi, N. (2021). Job Satisfaction among Nurses Working in a Tertiary Level Government Hospital. Medical Journal of Shree Birendra Hospital, 20(1), 30–35. https://doi.org/10.3126/mjsbh.v20i1.28777
Skosana, T. B., Maleka, M. J., & Ngonyama-Ndou, T. L. (2021). Predictors of affective commitment at municipalities in the Nkangala district, Mpumalanga. SA Journal of Human Resource Management, 19. https://doi.org/10.4102/sajhrm.v19i0.1567
Sugiyono, Prof. Dr. (2010). Metode Penelitian Kuantitatif, Kualitatif, dan R&D (10th ed.). Alfabeta.
Syadina, K. P., Purnomo, R., & Anggraeni, A. I. (2018). The Impact of Transformational Leadership and Peceived Organizational Support on Organizational Commitment: The Mediating Role of Employee Engagement. Journal of Research in Management, 1(4), 12–23.
van der Linden, D., Pelt, D. H. M., Dunkel, C. S., & Born, M. Ph. (2017). Personality, Personnel Selection, and Job Performance. In Encyclopedia of Personality and Individual Differences (pp. 1–10). Springer International Publishing. https://doi.org/10.1007/978-3-319-28099-8_790-1
Yvonne, W., Rahman, R. H. A., & Long, C. S. (2014). Employee job satisfaction and job performance: A case study in a franchised retail-chain organization. Research Journal of Applied Sciences, Engineering and Technology, 8(17), 1875–1883. https://doi.org/10.19026/rjaset.8.1176
Andersen, L. L., Fishwick, D., Robinson, E., Wiezer, N. M., Mockałło, Z., & Grosjean, V. (2017). Job satisfaction is more than a fruit basket, health checks and free exercise: Cross-sectional study among 10,000 wage earners. Scandinavian Journal of Public Health, 45(5), 476–484. https://doi.org/10.1177/1403494817698891
Ardi, A., Djati, S. P., Bernarto, I., Sudibjo, N., Yulianeu, A., Nanda, H. A., & Nanda, K. A. (2020). The Relationship Between Digital Transformational Leadership Styles and Knowledge-Based Empowering Interaction for Increasing Organisational Innovativeness. International Journal of Innovation, Creativity and Change. Www.Ijicc.Net, 11, 259–277. www.ijicc.net
Aydogmus, C., Camgoz, S. M., Ergeneli, A., & Ekmekci, O. T. (2018). Perceptions of transformational leadership and job satisfaction: The roles of personality traits and psychological empowerment. Journal of Management and Organization, 24(1), 81–107. https://doi.org/10.1017/jmo.2016.59
Babalola, S. S. (2016). The Effect Of Leadership Style, Job Satisfaction And Employee-Supervisor Relationship On Job Performance And Organizational Commitment. The Journal of Applied Business Research, 32(3), 935–946.
Bass, B. M., & Riggio, R. E. (2006). Transformational Leadership (2nd ed., Vol. 2). Lawrence Erlbaum Associates Publisher.
Chambel, M. J., & Carvalho, V. S. (2022). Commitment and Wellbeing: The Relationship Dilemma in a Two-Wave Study. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.816240
Chi, H., Vu, T., Nguyen, H. V., & Truong, T. H. (2023). How financial and non–financial rewards moderate the relationships between transformational leadership, job satisfaction, and job performance. Cogent Business and Management, 10(1). https://doi.org/10.1080/23311975.2023.2173850
Cobbinah, E., Ntarmah, A. H., Obeng, A. F., & Quansah, P. E. (2020). Organizational Commitment and Job Performance: Examining the Mediating and Moderating Roles of Organizational Citizenship Behaviour and Leadership Styles. International Journal of Human Resource Studies, 10(4), 93. https://doi.org/10.5296/ijhrs.v10i4.17660
Coyle-Shapiro, J. A.-M., & Morrow, P. C. (2006). Organizational and Client Commitment among Contracted Employees. In Journal of Vocational Behavior (Vol. 68).
Elgelal, K. S. K., & Noermijati. (2014). Asia-Pacific Management and Business Application 3 (1) 48-66 The Influences of Transformational Leaderships on Employees Performance (A Study of the Economics and Business Faculty Employee at University of Muhammadiyah Malang) The Influences of Transformational Leaderships on Employees. Asia-Pacific Management and Business Application, 3, 48–66. http://apmba.ub.ac.id
Gazioğlu, Ş., & Tansel, A. (2002). Job Satisfaction in Britain: Individual and Job Related Factors. www.erc.metu.edu.tr
Javed, M., Balouch, R., & Hassan, F. (2014). Determinants of Job Satisfaction and its impact on Employee performance and turnover intentions. International Journal of Learning and Development, 4(2). https://doi.org/10.5296/ijld.v4i2.6094
Khamaidi, Ardiana, I. D. K. R., & Ridwan, M. S. (2020). Transformational Leadership, Employment Competency and Career Levels As Predictors Of Job Satisfaction and Employee Performance: An Empirical Study.
Koo, B., Yu, J., Chua, B. L., Lee, S., & Han, H. (2020). Relationships among Emotional and Material Rewards, Job Satisfaction, Burnout, Affective Commitment, Job Performance, and Turnover Intention in the Hotel Industry. Journal of Quality Assurance in Hospitality and Tourism, 21(4), 371–401. https://doi.org/10.1080/1528008X.2019.1663572
Kristanto, H. (2022). Transformational Leadership and Affective Commitment: Individual Organizational Learning and Motivation as Mediator. Matrik : Jurnal Manajemen, Strategi Bisnis Dan Kewirausahaan, 241. https://doi.org/10.24843/matrik:jmbk.2022.v16.i02.p05
Lee, C. C., Yeh, W. C., Yu, Z., & Lin, X. C. (2023). The relationships between leader emotional intelligence, transformational leadership, and transactional leadership and job performance: A mediator model of trust. Heliyon, 9(8). https://doi.org/10.1016/j.heliyon.2023.e18007
Meilani, E. R., & Dwiyanti, R. (2022). Confirmatory Factor Analysis of Job Satisfaction. Malaysian Business Management Journal, 1(2), 88–91. https://doi.org/10.26480/mbmj.02.2022.88.91
Minten, A. (2021). Transformational Leadership and Job Satisfaction. 475–493. https://doi.org/10.18690/978-961-286-388-3.39
Rahmi, Latipun, & Winarsunu, T. (2022). Konflik Interpersonal dan Iklim Organisasi terhadap Komitmen Afektif Organisasi Karyawan. Psyche 165 Journal, 15(1). https://doi.org/10.35134/jpsy165.v1i1.1
Ramawickrama, J., Opatha, H. H. D. N. P., & PushpaKumari, M. D. (2017). A Synthesis towards the Construct of Job Performance. International Business Research, 10(10), 66. https://doi.org/10.5539/ibr.v10n10p66
Sheikh, A. A., Hassan, N. M., & Sultana, R. (2022). Linking Service-oriented High-Performance Work Practices Bundle with Person-job Fit, Person Organization Fit and Affective Commitment: A Parallel Mediation Analysis. Review of Applied Management and Social Sciences, 5(2), 149–166. https://doi.org/10.47067/ramss.v5i2.220
Singh, A., Chakradhar, R., & Joshi, N. (2021). Job Satisfaction among Nurses Working in a Tertiary Level Government Hospital. Medical Journal of Shree Birendra Hospital, 20(1), 30–35. https://doi.org/10.3126/mjsbh.v20i1.28777
Skosana, T. B., Maleka, M. J., & Ngonyama-Ndou, T. L. (2021). Predictors of affective commitment at municipalities in the Nkangala district, Mpumalanga. SA Journal of Human Resource Management, 19. https://doi.org/10.4102/sajhrm.v19i0.1567
Sugiyono, Prof. Dr. (2010). Metode Penelitian Kuantitatif, Kualitatif, dan R&D (10th ed.). Alfabeta.
Syadina, K. P., Purnomo, R., & Anggraeni, A. I. (2018). The Impact of Transformational Leadership and Peceived Organizational Support on Organizational Commitment: The Mediating Role of Employee Engagement. Journal of Research in Management, 1(4), 12–23.
van der Linden, D., Pelt, D. H. M., Dunkel, C. S., & Born, M. Ph. (2017). Personality, Personnel Selection, and Job Performance. In Encyclopedia of Personality and Individual Differences (pp. 1–10). Springer International Publishing. https://doi.org/10.1007/978-3-319-28099-8_790-1
Yvonne, W., Rahman, R. H. A., & Long, C. S. (2014). Employee job satisfaction and job performance: A case study in a franchised retail-chain organization. Research Journal of Applied Sciences, Engineering and Technology, 8(17), 1875–1883. https://doi.org/10.19026/rjaset.8.1176