Competence communication discipline and work environment on employee performance
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Jul 23, 2023
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Abstract
This study aims to determine the effect of competence, communication, discipline and work environment variables on the performance of employees at Sangkrah Health Center, Pasar Kliwon District, Surakarta City. This research method uses a quantitative research design. The sample in the study was 37 employees at the Sangkrah Health Center, Pasar Kliwon District, Surakarta City. The sampling technique used in this research is the Census technique. Data collection using a questionnaire. The data analysis technique used statistical analysis, namely multiple linear regression test, F test, t-test, and coefficient of determination. The results showed that competence, communication, discipline and work environment had a significant effect on the performance of employees at the Sangkrah Health Center, Pasar Kliwon District.
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How to Cite
Suryanto, A., Istiatin, I., & Sudarwati, S. (2023). Competence communication discipline and work environment on employee performance . Enrichment : Journal of Management, 13(3), 1704-1715. https://doi.org/10.35335/enrichment.v13i3.1517
References
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Pranitasari, D., & Sidqi, A. (2021). Analisis Kepuasan Pelanggan Elektronik Shopee menggunakan Metode E-Service Quality dan Kartesius. Jurnal Akuntansi Dan Manajemen, 18(02), 12–31. https://doi.org/10.36406/jam.v18i02.438
Purnawijaya, F. M. (2019). Pengaruh Disiplin Kerja dan Fasilitas Kerja terhadap Kinerja Karyawan Pada Kedai 27 di Surabaya. Agora, 7(1), 1–5.
Putra, M. R., & Gupron, G. (2020). Employee Performance Models: Competence, Compensation and Motivation (Human Resources Literature Review Study). Dinasti International Journal of Education Management And Social Science, 2(1), 185–198. https://doi.org/10.31933/dijemss.v2i1.629
Putri, E. M., Ekowati, V. M., Supriyanto, A. S., & Mukaffi, Z. (2019). The Effect of Work Environment on Employee Performance Through Work Discipline. International Journal of Research -GRANTHAALAYAH, 7(4), 132–140. https://doi.org/10.29121/granthaalayah.v7.i4.2019.882
Ramli, A. H. (2019). Work Environment, Job Satisfaction and Employee Performance in Health Services. Business and Entrepreneurial Review, 19(1), 29–42. https://doi.org/10.25105/ber.v19i1.5343
Rohmawati, R., Kustiyah, E., & Djumali, D. (2021). Kompetensi Pelatihan dan Timbang Terima Terhadap Kinerja Perawat di RSUD Dr. Moewardi Surakarta. Smooting, 19(1), 15–19.
Sari, A. M., Ribhan, & Erlina, R. R. (2021). The Effect of the Work Environment on Employee Performance with Motivation as a Mediation Variables. International Journal of Disaster Recovery and Business Continuity, 12(1), 372–382.
Sari, S. R. (2018). Konflik Dan Kinerja Karyawan : Peran Moderasi Gaya Kepimpinan. Jurnal Riset Manajemen Dan Bisnis (JRMB), 3(1), 431–440.
Sari, S. R., & Thawil, S. M. (2016). Peran Locus Of Control pada Hubungan Job Insecurity, Komitmen dan Kepuasan Kerja. Jurnal Riset Manajemen Dan Bisnis, 1(1), 71–80. https://doi.org/10.36226/jrmb.v1i1.12
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Siahaan, S., & Bahri, S. (2019). Pengaruh Penempatan, Motivasi, Dan Lingkungan Kerja Terhadap Kinerja Pegawai. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(1), 16–30. https://doi.org/10.30596/maneggio.v2i1.3402
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Sumarsi, S., & Rizal, A. (2021). The Effect Of Competence And Quality Of Work Life On Organizational Citizenship Behavior (OCB) With Organizational Commitment Mediation. International Journal of Social and Management Studies, 2(6), 69–88.
Suryani, N. K., Prasiani, N. K., & Lestari, P. A. (2022). Does the Workplace Environment Impact on Employee Performance? International Journal of Management and Commerce Innovations, 10(1), 241–254. https://doi.org/https://doi.org/10.5281/zenodo.6619418
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Syahruddin, S., Hermanto, H., & Wardini, A. K. (2020). The Influence of Communication, Training, and Organizational Culture on Employee Performance. Jurnal Organisasi Dan Manajemen, 16(2), 171–181. https://doi.org/10.33830/jom.v16i2.782.2020
Tambunan, A. P. (2018). Lingkungan Kerja dan Kepuasan Kerja Karyawan: Suatu Tinjauan Teoretis. Jurnal Ilmiah METHONOMI, 4(2), 175–183.
Wandi, D., Adha, S., & Asriyah, I. (2019). Pengaruh Komunikasi terhadap Kinerja Pegawai pada Badan Penanggulangan Bencana Daerah (BPBD) Provinsi Banten. Jurnal Ekonomi Vokasi, 2(2), 18–30.
Winata, E. (2022). Manajemen Sumberdaya Manusia Lingkungan Kerja : Tinjauan dari Dimensi Perilaku Organisasi dan Kinerja Karyawan. Lombok Tengah: Pusat Pengembangan Pendidikan dan Penulisan Indonesia.
Yuliantari, K., & Prasasti, I. (2020). Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan Pada LLDIKTI Wilayah III Jakarta. Widya Cipta: Jurnal Sekretari Dan Manajemen, 4(1), 76–82. https://doi.org/https://doi.org/10.31294/widyacipta.v4i1.7699
Zhenjing, G., Chupradit, S., Ku, K. Y., Nassani, A. A., & Haffar, M. (2022). Impact of Employees’ Workplace Environment on Employees’ Performance: A Multi-Mediation Model. Frontiers in Public Health, 10(890400), 1–13. https://doi.org/10.3389/fpubh.2022.890400
Agung, A. A. P., & Yuesti, A. (2019). Metode Penelitian Bisnis Kuantitatif dan Kualitatif. Bali: CV. Noah Aletheia.
Amelia, A., & Ronald, R. (2021). Paradigma Nilai Pelanggan: Produk vs Jasa. Medan: Yayasan Kita Menulis.
Amin, M. S. (2022). Organizational Commitment, Competence on Job Satisfaction and Lecturer Performance: Social Learning Theory Approach. Golden Ratio of Human Resource Management, 2(1), 40–56. https://doi.org/10.52970/grhrm.v2i1.156
Antara, M. E. Y., Sitiari, N. W., & Sarmawa, W. G. (2021). The Effect of Time Management and Communication on Employee Performance with Mediation of Work Motivation in The Kepeng Money Crafts Industry, Kamasan Village, Klungkung District. Jurnal Ekonomi & Bisnis JAGADITHA, 8(2), 117–126. https://doi.org/10.22225/jj.8.2.2021.117-126
Badrianto, Y., & Ekhsan, M. (2020). Effect of Work Environment and Job Satisfaction on Employee Performance in PT. Nesinak Industries. Journal of Business Management and Accounting, 2(1), 85–91.
Baehaki, M. K., & Faisal, A. (2020). Pengaruh Disiplin Kerja, Pelatihan dan Kepuasan Kerja terhadap Prestasi Kerja Karyawan (Studi Kausal pada Perusahaan Asuransi PT.A.J Sequislife Jakarta). Jurnal Ilmiah M-Progress, 10(1), 10–22. https://doi.org/https://doi.org/10.35968/m-pu.v10i1.364
Chaerudin, A., Rani, I. H., & Alicia, V. (2020). Sumber Daya Manusia: Pilar Utama Kegiatan Operasional Organisasi. Sukabumi: CV Jejak.
Danial, M., & Nasir, Q. A. (2020). Effect of Psychological Contract on Employee’s Performance with Employee Engagement as Mediator. Journal of Research in Psychology, 2(2), 24–34. https://doi.org/10.31580/jrp.v2i2.1568
Fajar, F., Umban, A. J., & Aeni, F. F. (2022). Influence work discipline and punishment on employee performance. Fair Value: Jurnal Ilmiah Akuntansi Dan Keuangan, 5(2), 1054–1060. https://doi.org/10.32670/fairvalue.v5i2.2334
Firmansyah, A., Maupa, H., Taba, I., & Hardiyono, H. (2020). The Effect of Work Motivation, Work Environment, and Work Discipline on Employees’ Performance Of Samsat Office, Makassar. Hasanuddin Journal of Business Strategy, 2(2), 72–78. https://doi.org/10.26487/hjbs.v2i2.336
Handayani, S., & Daulay, R. (2021). Analisis Pengaruh Lingkungan Kerja Dan Stress Kerja Terhadap Kinerja Karyawan. SiNTESa: Seminar Nasional Teknologi Edukasi Dan Humaniora 2021, Ke-1, 544–548. Serdang: CERED Indonesia.
Islami, A. N., Palupi, M. F. T., & Romadhan, M. I. (2021). Pengaruh Komunikasi Organisasi terhadap Kinerja Karyawan di PT. Feva Indonesia. Jurnal Representamen, 7(1), 60–68. https://doi.org/10.30996/representamen.v7i01.5127
Kirana, I. B. G. A., Sriathi, A. A. A., & Suwandana, I. G. M. (2022). The Effect of Work Environment, Work Discipline, and Work Motivation on Employee Performance in Manufacturing Company. European Journal of Business and Management Research, 7(3), 26–30. https://doi.org/10.24018/ejbmr.2022.7.3.1396
Krisnandi, H., & Saputra, N. A. (2021). Kompetensi, Komunikasi, Kedisplinan dan Lingkungan Kerja Terhadap Kinerja Karyawan. Jurnal Manajemen, 17(1), 13–26. https://doi.org/http://dx.doi.org/10.47313/oikonomia.v17i1.1226
Lustono, L., & Hasnaeni, A. D. (2019). Pengaruh Komunikasi, Kompetensi, dan Kedisiplinan terhadap Kinerja Pegawai Pada Kantor Badan Perencanaan Penelitian & Pengembangan (Baperlitbang) Banjarnegara. Medikonis, 19(1), 43–56.
Mukminin, A. P. R., Asdar, M., & Umar, F. (2022). The Effect of Motivation and Work Discipline through Job Satisfaction on Performance Employees at PT Infomedia Nusantara Makassar. Hasanuddin Journal of Applied Business and Entrepreneurship (HJABE), 5(2), 114–122.
Noor, T. (2022). Monograf Motivasi dan Kompetensi: Kinerja Karyawan Pada PT Penascop Maritim Indonesia. Pasaman Barat: CV. Azka Pustaka.
Pranitasari, D., & Sidqi, A. (2021). Analisis Kepuasan Pelanggan Elektronik Shopee menggunakan Metode E-Service Quality dan Kartesius. Jurnal Akuntansi Dan Manajemen, 18(02), 12–31. https://doi.org/10.36406/jam.v18i02.438
Purnawijaya, F. M. (2019). Pengaruh Disiplin Kerja dan Fasilitas Kerja terhadap Kinerja Karyawan Pada Kedai 27 di Surabaya. Agora, 7(1), 1–5.
Putra, M. R., & Gupron, G. (2020). Employee Performance Models: Competence, Compensation and Motivation (Human Resources Literature Review Study). Dinasti International Journal of Education Management And Social Science, 2(1), 185–198. https://doi.org/10.31933/dijemss.v2i1.629
Putri, E. M., Ekowati, V. M., Supriyanto, A. S., & Mukaffi, Z. (2019). The Effect of Work Environment on Employee Performance Through Work Discipline. International Journal of Research -GRANTHAALAYAH, 7(4), 132–140. https://doi.org/10.29121/granthaalayah.v7.i4.2019.882
Ramli, A. H. (2019). Work Environment, Job Satisfaction and Employee Performance in Health Services. Business and Entrepreneurial Review, 19(1), 29–42. https://doi.org/10.25105/ber.v19i1.5343
Rohmawati, R., Kustiyah, E., & Djumali, D. (2021). Kompetensi Pelatihan dan Timbang Terima Terhadap Kinerja Perawat di RSUD Dr. Moewardi Surakarta. Smooting, 19(1), 15–19.
Sari, A. M., Ribhan, & Erlina, R. R. (2021). The Effect of the Work Environment on Employee Performance with Motivation as a Mediation Variables. International Journal of Disaster Recovery and Business Continuity, 12(1), 372–382.
Sari, S. R. (2018). Konflik Dan Kinerja Karyawan : Peran Moderasi Gaya Kepimpinan. Jurnal Riset Manajemen Dan Bisnis (JRMB), 3(1), 431–440.
Sari, S. R., & Thawil, S. M. (2016). Peran Locus Of Control pada Hubungan Job Insecurity, Komitmen dan Kepuasan Kerja. Jurnal Riset Manajemen Dan Bisnis, 1(1), 71–80. https://doi.org/10.36226/jrmb.v1i1.12
Setianigsih, W., & Kader, M. A. (2018). Pengaruh Disiplin Kerja, Kompetensi, Dan Kompensasi Terhadap Kinerja Guru. Ekonologi: Jurnal Ilmu Manajemen Universitas Galuh Ciamis, 5(2), 1–8. https://doi.org/http://dx.doi.org/10.2827/jeim.v5i2.1761
Siahaan, S., & Bahri, S. (2019). Pengaruh Penempatan, Motivasi, Dan Lingkungan Kerja Terhadap Kinerja Pegawai. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(1), 16–30. https://doi.org/10.30596/maneggio.v2i1.3402
Suhairi. (2018). Implementasi Manajemen Audit Sumber Daya Manusia di Era Globalisasi Masyarakat Ekonomi Asia (MEA). TANSIQ: Jurnal Manajemen Dan Bisnis Syariah, 1(1), 29–44.
Suhasto, I., & Lestariningsih, T. (2021). Analisis Pengaruh Kompetensi, Motivasi, Kedisiplinan Dan Kompensasi Tehadap Kinerja Sumber Daya Manusia Menggunakan Analisis Partial Least Square. Jurnal AKSI (Akuntansi Dan Sistem Informasi), 3(1), 43–55.
Sumarsi, S., & Rizal, A. (2021). The Effect Of Competence And Quality Of Work Life On Organizational Citizenship Behavior (OCB) With Organizational Commitment Mediation. International Journal of Social and Management Studies, 2(6), 69–88.
Suryani, N. K., Prasiani, N. K., & Lestari, P. A. (2022). Does the Workplace Environment Impact on Employee Performance? International Journal of Management and Commerce Innovations, 10(1), 241–254. https://doi.org/https://doi.org/10.5281/zenodo.6619418
Suryani, N. L. (2019). Pengaruh Lingkungan Kerja Non Fisik Dan Komunikasi Terhadap Kinerja Karyawan Pada PT. Bangkit Maju Bersama Di Jakarta. JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia), 2(3), 419–435. https://doi.org/10.32493/jjsdm.v2i3.3017
Syah, B., Marnisah, L., & Zamzam, F. (2021). Pengaruh Kompetensi, Kompensasi dan Motivasi terhadap Kinerja Pegawai KPU Kabupaten Banyuasin. Integritas Jurnal Manajemen Profesional (IJMPRO), 2(1), 15–26. https://doi.org/10.35908/ijmpro.v2i2.76
Syahruddin, S., Hermanto, H., & Wardini, A. K. (2020). The Influence of Communication, Training, and Organizational Culture on Employee Performance. Jurnal Organisasi Dan Manajemen, 16(2), 171–181. https://doi.org/10.33830/jom.v16i2.782.2020
Tambunan, A. P. (2018). Lingkungan Kerja dan Kepuasan Kerja Karyawan: Suatu Tinjauan Teoretis. Jurnal Ilmiah METHONOMI, 4(2), 175–183.
Wandi, D., Adha, S., & Asriyah, I. (2019). Pengaruh Komunikasi terhadap Kinerja Pegawai pada Badan Penanggulangan Bencana Daerah (BPBD) Provinsi Banten. Jurnal Ekonomi Vokasi, 2(2), 18–30.
Winata, E. (2022). Manajemen Sumberdaya Manusia Lingkungan Kerja : Tinjauan dari Dimensi Perilaku Organisasi dan Kinerja Karyawan. Lombok Tengah: Pusat Pengembangan Pendidikan dan Penulisan Indonesia.
Yuliantari, K., & Prasasti, I. (2020). Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan Pada LLDIKTI Wilayah III Jakarta. Widya Cipta: Jurnal Sekretari Dan Manajemen, 4(1), 76–82. https://doi.org/https://doi.org/10.31294/widyacipta.v4i1.7699
Zhenjing, G., Chupradit, S., Ku, K. Y., Nassani, A. A., & Haffar, M. (2022). Impact of Employees’ Workplace Environment on Employees’ Performance: A Multi-Mediation Model. Frontiers in Public Health, 10(890400), 1–13. https://doi.org/10.3389/fpubh.2022.890400