Examining the role of berAKHLAK core values and work ethic in shaping civil servant performance
##plugins.themes.academic_pro.article.sidebar##
Published
Aug 30, 2025
Download
Statistic
Downloads
Download data is not yet available.
##plugins.themes.academic_pro.article.main##
Abstract
This research investigates the impact of the BerAKHLAK Core Values—comprising Service-Oriented, Accountable, Competent, Harmonious, Loyal, Adaptive, and Collaborative principles—and work ethic on the performance of civil servants (Aparatur Sipil Negara/ASN) within the Banjarmasin City Government. Employing a quantitative approach, the study collected data from 201 civil servants using structured questionnaires, with the analysis conducted through regression analysis. The results indicate a contrasting effect of the two independent variables: the BerAKHLAK Core Values demonstrated a negative and significant influence on ASN performance, whereas work ethic showed a positive and significant influence. These findings highlight an intriguing dynamic, suggesting that while adherence to BerAKHLAK values may inadvertently constrain performance—potentially due to rigid interpretations or implementation challenges—strong work ethic consistently enhances employee output. The study underscores the importance of balancing value internalization with practical work behaviors to improve overall civil servant performance
##plugins.themes.academic_pro.article.details##
How to Cite
Citrowiharyo, A. D., Nastiti, R., Bachtiar, Y., & Daud, I. (2025). Examining the role of berAKHLAK core values and work ethic in shaping civil servant performance. Enrichment : Journal of Management, 15(3), 343-352. https://doi.org/10.35335/enrichment.v15i3.2364
References
Agustina, S., & Sarikusumaningtyas, W. (2024). Analisis Implementasi Core Value Berakhlak terhadap Kinerja Pegawai Aparatur Sipil Negara di Kantor Pusat Badan Kepegawaian Negara. OPTIMAL Jurnal Ekonomi Dan Manajemen, 4(3), 229–252. https://doi.org/10.55606/optimal.v4i3.4096
Almahdaly, S. F., Falya, A. A., Anugrah, V. E. P. A., & Faradiba, D. S. (2023). Evaluating the Performance of the Indonesian Civil Servants to Enhance Public Service Quality: A Normative Juridical Study. Bulletin of Social Studies and Community Development, 2(1), 11–25.
Armstrong, M., & Taylor, S. (2020). Armstrong’s Handbook of Human Resource Management Practice. Kogan Page. https://doi.org/10.4135/9780857021496
Darmayanti, , Perizade, B., Isnurhadi, , & Yuliani, . (2024). Public Service Motivation as an Intervening Variable of Self-Efficacy and Competency towards State Civil Apparatus Performance. KnE Social Sciences, 2024, 799–810. https://doi.org/10.18502/kss.v9i14.16145
Dogbe, C. S. K., Ablornyi, K. K., Pomegbe, W. W. K., & Duah, E. (2024). Inducing employee performance among state-owned enterprises, through employee ethical behaviour and ethical leadership. Social Responsibility Journal, 20(7), 1378–1397. https://doi.org/10.1108/SRJ-11-2023-0650
Edeh, F. O., Islam, M. F., Chukwuoyims, K. E., Okechukwu, I. C., Ssekajugo, D., Oben, N. D., & Benedict, O. D. (2024). Enhancing Organizational Effectiveness Through Employee Work Attitude: Dissection of Nigeria’s Hospitality Industry. International Journal of Tourism and Hospitality in Asia Pasific, 7(2), 61–75. https://doi.org/10.32535/ijthap.v7i2.3235
Fitriyani, D., Sundari, O., & Dongoran, J. (2019). Faktor-Faktor Yang Mempengaruhi Etos Kerja Pegawai Kecamatan Sidorejo Salatiga. Jurnal Ilmu Sosial Dan Humaniora, 8(1), 24. https://doi.org/10.23887/jish-undiksha.v8i1.21351
Ghozi, A. A., & Shodiq, J. (2025). Core Value Berakhlak Aparatur Sipil Negara Sebagai Nilai-Nilai Budaya Kerja Dalam Pelayanan Publik. Wawasan: Jurnal Kediklatan Balai Diklat Keagamaan Jakarta, 6(1), 1–15. https://doi.org/10.53800/kvht8708
Hafiz, M., & Frinaldi, A. (2023). The Role of Knowledge Sharing and Innovation in Improving Public Sector Performance: A Literature Review. Publica: Jurnal Pemikiran Administrasi Negara, 15(1).
Herwanto, T. S., & Hutasoit, T. E. (2023). Tingkat Internalisasi Core Values BerAKHLAK Peserta Latsar CPNS di Satuan Polisi Pamong Praja Kabupaten Karawang. Contemporary Public Administration Review, 1(1), 24–45. https://doi.org/10.26593/copar.v1i1.7076.24-45
Kawiana, I. G. P. (2020). Manajemen Sumber Daya Manusia “MSDM” Perusahaan (Vol. 17). UNHI Press Publishing.
Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi. (2021). Core Values BerAKHLAK dan Employer Branding ASN. KemenPANRB.
Konadu, K., Opoku Mensah, A., Koomson, S., Abraham, E. M., Nkrumah, E. N. K., Amuzu, J., Agyapong, J. A. M., Bempong, A. E., & Munkaila, A. (2024). An empirical investigation into how employee integrity shapes work performance in the public sector. International Journal of Ethics and Systems, May. https://doi.org/10.1108/IJOES-12-2023-0285
Krijgsheld, M., Tummers, L. G., & Scheepers, F. E. (2022). Job performance in healthcare: a systematic review. BMC Health Services Research, 22(1), 1–17. https://doi.org/10.1186/s12913-021-07357-5
Lok, P., & Crawford, J. (2004). The effect of organisational culture and leadership style on job satisfaction and organisational commitment: A cross-national comparison. Journal of Management Development, 23(4), 321–338. https://doi.org/10.1108/02621710410529785
Makhfiroh, V. P., & Rizana, D. (2023). PENGARUH NILAI UTAMA ASN BerAKHLAK, WORKPLACE FRIENDSHIP, SELF EFFICACY DAN KECERDASAN EMOSIONAL TERHADAP KINERJA. Accounting and Management Journal, 7(2), 72–81. https://doi.org/10.33086/amj.v7i2.3986
Marjuki, Suhanda, & Susetyaningsih. (2024). Modul Pelatihan Core Values BerAKHLAK. Kementerian Pendidikan, Kebudayaan, Riset dan Teknologi.
Martins, E. C., & Terblanche, F. (2003). Building organisational culture that stimulates creativity and innovation. European Journal of Innovation Management, 6(1), 64–74. https://doi.org/10.1108/14601060310456337
Motowidlo, S. J., & Kell, H. J. (2012). Job Performance. In Handbook of psychology (pp. 91–131). Wiley.
Nofriadi, Rafki, R., & Oktarina, Y. (2024). The effect of competence, organizational culture and work ethic on work productivity. Dinasti International Journal of Digital Business Management, 5(2), 367–373.
Pradhan, R. K., & Jena, L. K. (2017). Employee Performance at Workplace: Conceptual Model and Empirical Validation. Business Perspectives and Research, 5(1), 69–85. https://doi.org/10.1177/2278533716671630
Saman, M., Suwarno, & Surajiyo. (2022). Dampak Etos Kerja dan Komunikasi terhadap Kinerja Pegawai di Badan Pengelola Keuangan dan Aset Daerah Kabupaten Musi Rawas. ESCAF, 1. https://doi.org/10.32767/jurmek.v28i2.2206
Saputri, I. T., Nastiti, R., & Maladi, M. (2023). Peran etos kerja dan komitmen organisasi dalam meningkatkan kinerja karyawan. KINERJA: Jurnal Ekonomi Dan Manajemen, 20(2), 243–250.
Schein, E. H. (2017). Organisational Culture and Leadership. Wiley. https://doi.org/10.4324/9780203006986
Viswesvaran, C., & Ones, D. S. (2000). Perspectives on Models of Job Performance. International Journal of Selection and Assessment, 8(4), 216–226. https://doi.org/10.1111/1468-2389.00151
Yozi, C., & Amalia, L. (2024). Pengaruh Core Values ASN Berakhlak, Motivasi Kerja Terhadap Kinerja Karyawan Melalui Komitmen Kerja Sebagai Variabel Intervening. EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi, 3(6), 1742–1755. https://doi.org/10.56799/ekoma.v3i6.5210
Almahdaly, S. F., Falya, A. A., Anugrah, V. E. P. A., & Faradiba, D. S. (2023). Evaluating the Performance of the Indonesian Civil Servants to Enhance Public Service Quality: A Normative Juridical Study. Bulletin of Social Studies and Community Development, 2(1), 11–25.
Armstrong, M., & Taylor, S. (2020). Armstrong’s Handbook of Human Resource Management Practice. Kogan Page. https://doi.org/10.4135/9780857021496
Darmayanti, , Perizade, B., Isnurhadi, , & Yuliani, . (2024). Public Service Motivation as an Intervening Variable of Self-Efficacy and Competency towards State Civil Apparatus Performance. KnE Social Sciences, 2024, 799–810. https://doi.org/10.18502/kss.v9i14.16145
Dogbe, C. S. K., Ablornyi, K. K., Pomegbe, W. W. K., & Duah, E. (2024). Inducing employee performance among state-owned enterprises, through employee ethical behaviour and ethical leadership. Social Responsibility Journal, 20(7), 1378–1397. https://doi.org/10.1108/SRJ-11-2023-0650
Edeh, F. O., Islam, M. F., Chukwuoyims, K. E., Okechukwu, I. C., Ssekajugo, D., Oben, N. D., & Benedict, O. D. (2024). Enhancing Organizational Effectiveness Through Employee Work Attitude: Dissection of Nigeria’s Hospitality Industry. International Journal of Tourism and Hospitality in Asia Pasific, 7(2), 61–75. https://doi.org/10.32535/ijthap.v7i2.3235
Fitriyani, D., Sundari, O., & Dongoran, J. (2019). Faktor-Faktor Yang Mempengaruhi Etos Kerja Pegawai Kecamatan Sidorejo Salatiga. Jurnal Ilmu Sosial Dan Humaniora, 8(1), 24. https://doi.org/10.23887/jish-undiksha.v8i1.21351
Ghozi, A. A., & Shodiq, J. (2025). Core Value Berakhlak Aparatur Sipil Negara Sebagai Nilai-Nilai Budaya Kerja Dalam Pelayanan Publik. Wawasan: Jurnal Kediklatan Balai Diklat Keagamaan Jakarta, 6(1), 1–15. https://doi.org/10.53800/kvht8708
Hafiz, M., & Frinaldi, A. (2023). The Role of Knowledge Sharing and Innovation in Improving Public Sector Performance: A Literature Review. Publica: Jurnal Pemikiran Administrasi Negara, 15(1).
Herwanto, T. S., & Hutasoit, T. E. (2023). Tingkat Internalisasi Core Values BerAKHLAK Peserta Latsar CPNS di Satuan Polisi Pamong Praja Kabupaten Karawang. Contemporary Public Administration Review, 1(1), 24–45. https://doi.org/10.26593/copar.v1i1.7076.24-45
Kawiana, I. G. P. (2020). Manajemen Sumber Daya Manusia “MSDM” Perusahaan (Vol. 17). UNHI Press Publishing.
Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi. (2021). Core Values BerAKHLAK dan Employer Branding ASN. KemenPANRB.
Konadu, K., Opoku Mensah, A., Koomson, S., Abraham, E. M., Nkrumah, E. N. K., Amuzu, J., Agyapong, J. A. M., Bempong, A. E., & Munkaila, A. (2024). An empirical investigation into how employee integrity shapes work performance in the public sector. International Journal of Ethics and Systems, May. https://doi.org/10.1108/IJOES-12-2023-0285
Krijgsheld, M., Tummers, L. G., & Scheepers, F. E. (2022). Job performance in healthcare: a systematic review. BMC Health Services Research, 22(1), 1–17. https://doi.org/10.1186/s12913-021-07357-5
Lok, P., & Crawford, J. (2004). The effect of organisational culture and leadership style on job satisfaction and organisational commitment: A cross-national comparison. Journal of Management Development, 23(4), 321–338. https://doi.org/10.1108/02621710410529785
Makhfiroh, V. P., & Rizana, D. (2023). PENGARUH NILAI UTAMA ASN BerAKHLAK, WORKPLACE FRIENDSHIP, SELF EFFICACY DAN KECERDASAN EMOSIONAL TERHADAP KINERJA. Accounting and Management Journal, 7(2), 72–81. https://doi.org/10.33086/amj.v7i2.3986
Marjuki, Suhanda, & Susetyaningsih. (2024). Modul Pelatihan Core Values BerAKHLAK. Kementerian Pendidikan, Kebudayaan, Riset dan Teknologi.
Martins, E. C., & Terblanche, F. (2003). Building organisational culture that stimulates creativity and innovation. European Journal of Innovation Management, 6(1), 64–74. https://doi.org/10.1108/14601060310456337
Motowidlo, S. J., & Kell, H. J. (2012). Job Performance. In Handbook of psychology (pp. 91–131). Wiley.
Nofriadi, Rafki, R., & Oktarina, Y. (2024). The effect of competence, organizational culture and work ethic on work productivity. Dinasti International Journal of Digital Business Management, 5(2), 367–373.
Pradhan, R. K., & Jena, L. K. (2017). Employee Performance at Workplace: Conceptual Model and Empirical Validation. Business Perspectives and Research, 5(1), 69–85. https://doi.org/10.1177/2278533716671630
Saman, M., Suwarno, & Surajiyo. (2022). Dampak Etos Kerja dan Komunikasi terhadap Kinerja Pegawai di Badan Pengelola Keuangan dan Aset Daerah Kabupaten Musi Rawas. ESCAF, 1. https://doi.org/10.32767/jurmek.v28i2.2206
Saputri, I. T., Nastiti, R., & Maladi, M. (2023). Peran etos kerja dan komitmen organisasi dalam meningkatkan kinerja karyawan. KINERJA: Jurnal Ekonomi Dan Manajemen, 20(2), 243–250.
Schein, E. H. (2017). Organisational Culture and Leadership. Wiley. https://doi.org/10.4324/9780203006986
Viswesvaran, C., & Ones, D. S. (2000). Perspectives on Models of Job Performance. International Journal of Selection and Assessment, 8(4), 216–226. https://doi.org/10.1111/1468-2389.00151
Yozi, C., & Amalia, L. (2024). Pengaruh Core Values ASN Berakhlak, Motivasi Kerja Terhadap Kinerja Karyawan Melalui Komitmen Kerja Sebagai Variabel Intervening. EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi, 3(6), 1742–1755. https://doi.org/10.56799/ekoma.v3i6.5210