The Relationship Between Quotient and Employee Performance (Study at the Subdistrict Office and District Office in the Kelapa Lima District, Kupang City Government)
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Oct 20, 2022
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Abstract
This research aimed to analyze and prove the effect and contribution of quotient to employee performance using dimensions of intellectual, emotional, spiritual, and adversity. This research was carried out for 5 months from February to June 2022 at the Subdistrict Office and District Office in the Kelapa Lima District, Kupang City. This research is classified as quantitative research. The research population was 120 employees who were determined by the sample of respondents using a saturated sample (non-probability sampling) so that the entire population became research respondents. The types of data used are primary and secondary data obtained by questionnaire, observation, and documentation techniques. Data analysis used multiple linear regression analysis. The results showed that the intellectual quotient variable had a positive and significant effect on employee performance because it had t-count > t-table (9,047 > 1.98027) on Sig. Prob. 0.000 < α 0.05. Emotional quotient variable has a positive and significant effect on employee performance because the value of t-count > t-table (3,004 > 1,98027) in Sig. Prob. 0.003 < α 0.05. The spiritual quotient variable has a positive and significant effect on employee performance because the t-count > t-table (2.953 > 1.98027) in Sig. Prob. 0.004 < α 0.05, and the adversity quotient variable has a positive and significant effect on employee performance because the t-count > t-table (3.054 > 1.98027) on Sig. Prob. 0.003 < α 0.05. Simultaneously, the quotient variable with the lowest value on employee performance is intellectual quotient (54.3%), emotional quotient (20.3%), adversity quotient (19.7%), and spiritual quotient (16.7 %).
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How to Cite
Asmawati, Jefirstson Richset Riwukore, Marzuki Alie, Tien Yustini, & Yolanda Yuniarti Hutajulu. (2022). The Relationship Between Quotient and Employee Performance (Study at the Subdistrict Office and District Office in the Kelapa Lima District, Kupang City Government). Enrichment : Journal of Management, 12(4), 2963-2973. https://doi.org/10.35335/enrichment.v12i4.703
References
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Anggara, T., Hidayat, F., & Bisri, M. (2021). Hubungan adversity quotient dengan kinerja karyawan De Chicken di Kota Malang. Flourishing Journal, 1(4), 280–288. https://doi.org/10.17977/um070v1i42021p280-288
Bahri, S., & Zamzam, F. (2015). Model penelitian kuantitatif berbasis SEM AMOS. Deepublish Press.
Chin, W. W. (1998). The Partial Least Squares Aproach to Structural Equation Modeling. In G. A. Marcoulides (Ed.), Modern methods for business research (pp. 295–336). Lawrence Erlbaum Associates Publishers.
Dhamayantie, E. (2013). Kecerdasan spiritual, work-family conflict, family-work conflict, dan kinerja pada pekerjaan dan keluarga (Studi pada karyawan perbankan di Pontianak). Jurnal BPPK, 6(1), 41–48. https://jurnal.bppk.kemenkeu.go.id/jurnalbppk/article/view/74
Dhani, P., & Sharma, T. (2017). Effect of emotional intelligence on job performance of IT employees: A gender study. Procedia Computer Science, 122(1), 180–185. https://doi.org/10.1016/j.procs.2017.11.358
Farida, S. I., & Khair, O. I. (2019). Leadership sebagai dasar kecerdasan intelektual Mahasiswa Program Studi Manajemen di Universitas Pamulang. Jurnal Ilmiah Manajemen Forkamma, 3(1), 46–60. https://doi.org/http://dx.doi.org/10.32493/frkm.v3i1.3566
Haba Ora, F. (2022). Evaluasi kinerja pegawai berdasarkan iklim pandemi Covid-19, kompetensi, budaya organisasi, gaya kepemimpinan, motivasi, pengembangan karir, komitmen organisasi dan disiplin di Sekretariat Daerah Pemerintah Kota Kupang. Universitas Indo Global Mandiri.
Habaora, F., Riwukore, J. R., Adiwibowo, S., & Susanto, Y. (2020). Falsafah sains ekologi Fritjof Capra dan relevansinya dengan kearifan lokal. Jurnal Kebudayaan, 15(1), 41–51. https://doi.org/https://doi.org/10.24832/jk.v15i1.327
Habaora, F., Riwukore, J. R., & Yustini, T. (2021). Analisis deskriptif tentang tampilan kinerja Aparatur Sipil Negara di Sekretariat Pemerintah Kota Kupang Nusa Tenggara Timur Indonesia. Jurnal Ilmiah Ekonomi Global Masa Kini, 12(1), 31–41. https://doi.org/10.36982/jiegmk.v12i1.1123
Harbowo, N. (2020, April 27). Kebutuhan pelayanan publik tinggi selama pandemi, birokrasi dituntut bekerja lebih radikal. Kompas.Id, 1–2. https://www.kompas.id/baca/polhuk/2020/04/27/kebutuhan-pelayanan-publik-tinggi-selama-pandemi-covid-19-birokrasi-dituntut-bekerja-lebih-radikal
Hasibuan, R. (2020). Pengaruh kompetensi komunikasi, kecerdasan emosional dan budaya organisasi terhadap kinerja karyawan pada PT. Pos Pusat Batam. Jurnal Bening, 7(1), 105–118. https://doi.org/https://doi.org/10.33373/bening.v7i1.2400
Kurniawan, H., Fitrijanti, T., & Irawady, C. (2020). Pengaruh mutasi, motivasi, dan kompetensi terhadap kinerja Auditor. Jurnal SIKAP (Sistem Informasi, Keuangan, Auditing Dan Perpajakan), 4(2), 98–106. https://doi.org/10.32897/jsikap.v4i2.190
Kurniawan, P. (2020). Pengaruh kecerdasan intelektual dan kecerdasan emosional terhadap kinerja karyawan pada PT. Bank Rakyat Indonesia (Persero) Cabang Tanggerang Merdeka. JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia), 3(3), 258–263. https://doi.org/10.32493/JJSDM.v3i3.4863
Lansart, T. A., Tewal, B., & Dotuling, L. O. H. (2019). Pengaruh kecerdasan emosional, dukungan organisasi dan keadilan organisasional terhadap kinerja pegawai di Biro Organisasi Sekretariat Daerah Pemerintah Provinsi Sulawesi Utara. Jurnal EMBA, 7(4), 5593–5602. https://doi.org/https://doi.org/10.35794/emba.v7i4.26347
Mukaroh, E. N., & Nani, D. A. (2021). Pengaruh kecerdasan emosional dan kecerdasan spiritual terhadap kinerja karyawan. REVENUE: Jurnal Manajemen Bisnis Islam, 2(1), 27–46. https://doi.org/10.24042/revenue.v2i1.7939
Nilamartini, Syamsuri, A. S., & Jusriadi, E. (2021). Pengaruh kecerdasan spiritual, kecerdasan intelektual, dan kecerdasan emosional terhadap kinerja guru di SMP Islam Athirah 1 Makasar. Competitiveness, 10(1), 1–17. https://doi.org/https://doi.org/10.26618/competitiveness.v10i1.4848
Oktariani, W., Setyanti, S. W. L. H., & Sumani. (2016). Pengaruh kecerdasan emosional dan kecerdasan spiritual serta kepribadian terhadap kinerja karyawan pada PT. BTN (Persero) Tbk. Cabang Jember. BISMA: Jurnal Bisnis Dan Manajemen, 10(2), 144–155. https://jurnal.unej.ac.id/index.php/BISMA/article/view/5989
Purwanto, S. A. (2018). Pengaruh kecerdasan emosional dan kecerdasan spiritual terhadap kinerja pegawai (Studi di Kecamatan Biduk-Biduk). Jurnal Ekonomi Dan Manajemen, 12(2), 135–143. https://doi.org/https://journals.umkt.ac.id/index.php/JEM/article/view/118
Rauf, R., Dorawati, A., & Hardianti. (2019). Pengaruh kecerdasan emosional terhadap kinerja karyawan pada PT. Semen Tonasa Kabupaten Pangkep. SEIKO : Journal of Management & Business, 2(2), 225–245. https://doi.org/https://doi.org/10.37531/sejaman.v2i2.652
Riwukore, J. R., Alie, J., & Hattu, S. V. A. P. (2022). Employee performance based on contribution of WFH, organizational commitment , and organizational culture at Bagian Umum Sekretariat Daerah Pemerintah Kota Kupang. Jurnal Ekombis Review: Jurnal Ilmiah Ekonomi Dan Bisnis, 10(2), 1217–1236. https://doi.org/https://doi.org/10.37676/ekombis.v10i2.2533
Riwukore, J. R., Alie, M., & Habaora, F. (2021). Kepemimpinan transformasional dalam manajemen sumber daya manusia (Studi kasus Aparatur Sipil Negara Pemerintah Kota Kupang Nusa Tenggara Timur). Jurnal Ecoment Global: Kajian Bisnis Dan Manajemen, 6(1), 87–96. https://doi.org/http://dx.doi.org/10.35908/jeg.v6i1.1327
Riwukore, J. R., Habaora, F., & Marnisah, L. (2022). Etika kerja, profesionalisme, dan gaya kepemimpinan : Hubungannya terhadap kinerja Auditor Intern di Badan Inspektorat Kota Kupang. Ekombis Review: Jurnal Manajemen Dan Bisnis, 10(2), 783–798. https://doi.org/https://doi.org/10.37676/ekombis.v10i2.2479
Riwukore, J. R., Habaora, F., & Terttiaavini. (2022). Good governance dalam mengukur kinerja lembaga negara (Review). Jurnal Pemerintahan Dan Politik, 7(1), 1–10. https://doi.org/http://dx.doi.org/10.36982/jpg.v7i1.1974
Riwukore, J. R., Marnisah, L., & Habaora, F. (2022). Employee performance analysis based on the effect of discipline, motivation, and organizational commitment at the Regional Secretariat of the Kupang City Government. Jurnal Maksipreneur: Manajemen, Koperasi, & Entrepreneurship, 12(1), 76–99.
Riwukore, J. R., Susanto, Y., Pilkandis, J., & Habaora, F. (2021). Analysis of employee performance in the Department of Education and Culture, Lubuklinggau City. Asia Pacific Journal of Management and Education, 4(2), 95–109. https://doi.org/10.32535/apjme.v4i2.1149
Riwukore, J. R., Yustini, T., & Likur, A. (2022). Employee Performance Based on Discipline , Workload , and Emotional Intelligence at the Dinas Sosial Kota Kupang. Enrichment: Journal of Management, 12(2), 1857–1870. https://enrichment.iocspublisher.org/index.php/enrichment/article/view/497
Riwukore, J. R., Yustini, T., Zamzam, F., & Habaora, F. (2022). Influence of Covid-19 pandemic climate, discipline, motivation to performance in BAERT Kupang City. Management and Economics Journal (MEC-J), 6(1), 1–18. https://doi.org/10.18860/mec-j.v6i1.12967
Sekaran, U., & Bougie, R. (2020). Research methods for business: A skill building approach (8th Ed). John Wiley and Sons, Inc.
Sitepu, K. H., Fauzi, A., & Hidayah, Z. (2020). Pengaruh kecerdasan intelektual, emosional, dan spiritual terhadap kinerja pegawai Balai Besar POM di Badan Aceh. Jurnal Pengembangan Wiraswasta, 22(3), 197–206. https://doi.org/10.33370/jpw.v22i3.491
Utami, E. W., & Dewanto, A. (2013). Pengaruh adversity quotient terhadap kinerja perawat dengan motivasi kerja sebagai variabel mediasi (Studi di RSUD “Ngudi Waluyo” Wlingi). Jurnal Aplikasi Manajemen, 11(1), 1–11. https://jurnaljam.ub.ac.id/index.php/jam/article/view/489
Yani, A. S., & Istiqomah, A. (2016). Pengaruh kecerdasan intelektual dan kecerdasan emosional terhadap kinerja karyawan dengan profesionalisme sebagai variabel intervening (Studi empiris terhadap PT. JNE Service Center Utara 1). Media Studi Ekonomi, 19(2), 1–14. http://journal.uta45jakarta.ac.id/index.php/MSE/article/viewFile/561/343
Anggara, T., Hidayat, F., & Bisri, M. (2021). Hubungan adversity quotient dengan kinerja karyawan De Chicken di Kota Malang. Flourishing Journal, 1(4), 280–288. https://doi.org/10.17977/um070v1i42021p280-288
Bahri, S., & Zamzam, F. (2015). Model penelitian kuantitatif berbasis SEM AMOS. Deepublish Press.
Chin, W. W. (1998). The Partial Least Squares Aproach to Structural Equation Modeling. In G. A. Marcoulides (Ed.), Modern methods for business research (pp. 295–336). Lawrence Erlbaum Associates Publishers.
Dhamayantie, E. (2013). Kecerdasan spiritual, work-family conflict, family-work conflict, dan kinerja pada pekerjaan dan keluarga (Studi pada karyawan perbankan di Pontianak). Jurnal BPPK, 6(1), 41–48. https://jurnal.bppk.kemenkeu.go.id/jurnalbppk/article/view/74
Dhani, P., & Sharma, T. (2017). Effect of emotional intelligence on job performance of IT employees: A gender study. Procedia Computer Science, 122(1), 180–185. https://doi.org/10.1016/j.procs.2017.11.358
Farida, S. I., & Khair, O. I. (2019). Leadership sebagai dasar kecerdasan intelektual Mahasiswa Program Studi Manajemen di Universitas Pamulang. Jurnal Ilmiah Manajemen Forkamma, 3(1), 46–60. https://doi.org/http://dx.doi.org/10.32493/frkm.v3i1.3566
Haba Ora, F. (2022). Evaluasi kinerja pegawai berdasarkan iklim pandemi Covid-19, kompetensi, budaya organisasi, gaya kepemimpinan, motivasi, pengembangan karir, komitmen organisasi dan disiplin di Sekretariat Daerah Pemerintah Kota Kupang. Universitas Indo Global Mandiri.
Habaora, F., Riwukore, J. R., Adiwibowo, S., & Susanto, Y. (2020). Falsafah sains ekologi Fritjof Capra dan relevansinya dengan kearifan lokal. Jurnal Kebudayaan, 15(1), 41–51. https://doi.org/https://doi.org/10.24832/jk.v15i1.327
Habaora, F., Riwukore, J. R., & Yustini, T. (2021). Analisis deskriptif tentang tampilan kinerja Aparatur Sipil Negara di Sekretariat Pemerintah Kota Kupang Nusa Tenggara Timur Indonesia. Jurnal Ilmiah Ekonomi Global Masa Kini, 12(1), 31–41. https://doi.org/10.36982/jiegmk.v12i1.1123
Harbowo, N. (2020, April 27). Kebutuhan pelayanan publik tinggi selama pandemi, birokrasi dituntut bekerja lebih radikal. Kompas.Id, 1–2. https://www.kompas.id/baca/polhuk/2020/04/27/kebutuhan-pelayanan-publik-tinggi-selama-pandemi-covid-19-birokrasi-dituntut-bekerja-lebih-radikal
Hasibuan, R. (2020). Pengaruh kompetensi komunikasi, kecerdasan emosional dan budaya organisasi terhadap kinerja karyawan pada PT. Pos Pusat Batam. Jurnal Bening, 7(1), 105–118. https://doi.org/https://doi.org/10.33373/bening.v7i1.2400
Kurniawan, H., Fitrijanti, T., & Irawady, C. (2020). Pengaruh mutasi, motivasi, dan kompetensi terhadap kinerja Auditor. Jurnal SIKAP (Sistem Informasi, Keuangan, Auditing Dan Perpajakan), 4(2), 98–106. https://doi.org/10.32897/jsikap.v4i2.190
Kurniawan, P. (2020). Pengaruh kecerdasan intelektual dan kecerdasan emosional terhadap kinerja karyawan pada PT. Bank Rakyat Indonesia (Persero) Cabang Tanggerang Merdeka. JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia), 3(3), 258–263. https://doi.org/10.32493/JJSDM.v3i3.4863
Lansart, T. A., Tewal, B., & Dotuling, L. O. H. (2019). Pengaruh kecerdasan emosional, dukungan organisasi dan keadilan organisasional terhadap kinerja pegawai di Biro Organisasi Sekretariat Daerah Pemerintah Provinsi Sulawesi Utara. Jurnal EMBA, 7(4), 5593–5602. https://doi.org/https://doi.org/10.35794/emba.v7i4.26347
Mukaroh, E. N., & Nani, D. A. (2021). Pengaruh kecerdasan emosional dan kecerdasan spiritual terhadap kinerja karyawan. REVENUE: Jurnal Manajemen Bisnis Islam, 2(1), 27–46. https://doi.org/10.24042/revenue.v2i1.7939
Nilamartini, Syamsuri, A. S., & Jusriadi, E. (2021). Pengaruh kecerdasan spiritual, kecerdasan intelektual, dan kecerdasan emosional terhadap kinerja guru di SMP Islam Athirah 1 Makasar. Competitiveness, 10(1), 1–17. https://doi.org/https://doi.org/10.26618/competitiveness.v10i1.4848
Oktariani, W., Setyanti, S. W. L. H., & Sumani. (2016). Pengaruh kecerdasan emosional dan kecerdasan spiritual serta kepribadian terhadap kinerja karyawan pada PT. BTN (Persero) Tbk. Cabang Jember. BISMA: Jurnal Bisnis Dan Manajemen, 10(2), 144–155. https://jurnal.unej.ac.id/index.php/BISMA/article/view/5989
Purwanto, S. A. (2018). Pengaruh kecerdasan emosional dan kecerdasan spiritual terhadap kinerja pegawai (Studi di Kecamatan Biduk-Biduk). Jurnal Ekonomi Dan Manajemen, 12(2), 135–143. https://doi.org/https://journals.umkt.ac.id/index.php/JEM/article/view/118
Rauf, R., Dorawati, A., & Hardianti. (2019). Pengaruh kecerdasan emosional terhadap kinerja karyawan pada PT. Semen Tonasa Kabupaten Pangkep. SEIKO : Journal of Management & Business, 2(2), 225–245. https://doi.org/https://doi.org/10.37531/sejaman.v2i2.652
Riwukore, J. R., Alie, J., & Hattu, S. V. A. P. (2022). Employee performance based on contribution of WFH, organizational commitment , and organizational culture at Bagian Umum Sekretariat Daerah Pemerintah Kota Kupang. Jurnal Ekombis Review: Jurnal Ilmiah Ekonomi Dan Bisnis, 10(2), 1217–1236. https://doi.org/https://doi.org/10.37676/ekombis.v10i2.2533
Riwukore, J. R., Alie, M., & Habaora, F. (2021). Kepemimpinan transformasional dalam manajemen sumber daya manusia (Studi kasus Aparatur Sipil Negara Pemerintah Kota Kupang Nusa Tenggara Timur). Jurnal Ecoment Global: Kajian Bisnis Dan Manajemen, 6(1), 87–96. https://doi.org/http://dx.doi.org/10.35908/jeg.v6i1.1327
Riwukore, J. R., Habaora, F., & Marnisah, L. (2022). Etika kerja, profesionalisme, dan gaya kepemimpinan : Hubungannya terhadap kinerja Auditor Intern di Badan Inspektorat Kota Kupang. Ekombis Review: Jurnal Manajemen Dan Bisnis, 10(2), 783–798. https://doi.org/https://doi.org/10.37676/ekombis.v10i2.2479
Riwukore, J. R., Habaora, F., & Terttiaavini. (2022). Good governance dalam mengukur kinerja lembaga negara (Review). Jurnal Pemerintahan Dan Politik, 7(1), 1–10. https://doi.org/http://dx.doi.org/10.36982/jpg.v7i1.1974
Riwukore, J. R., Marnisah, L., & Habaora, F. (2022). Employee performance analysis based on the effect of discipline, motivation, and organizational commitment at the Regional Secretariat of the Kupang City Government. Jurnal Maksipreneur: Manajemen, Koperasi, & Entrepreneurship, 12(1), 76–99.
Riwukore, J. R., Susanto, Y., Pilkandis, J., & Habaora, F. (2021). Analysis of employee performance in the Department of Education and Culture, Lubuklinggau City. Asia Pacific Journal of Management and Education, 4(2), 95–109. https://doi.org/10.32535/apjme.v4i2.1149
Riwukore, J. R., Yustini, T., & Likur, A. (2022). Employee Performance Based on Discipline , Workload , and Emotional Intelligence at the Dinas Sosial Kota Kupang. Enrichment: Journal of Management, 12(2), 1857–1870. https://enrichment.iocspublisher.org/index.php/enrichment/article/view/497
Riwukore, J. R., Yustini, T., Zamzam, F., & Habaora, F. (2022). Influence of Covid-19 pandemic climate, discipline, motivation to performance in BAERT Kupang City. Management and Economics Journal (MEC-J), 6(1), 1–18. https://doi.org/10.18860/mec-j.v6i1.12967
Sekaran, U., & Bougie, R. (2020). Research methods for business: A skill building approach (8th Ed). John Wiley and Sons, Inc.
Sitepu, K. H., Fauzi, A., & Hidayah, Z. (2020). Pengaruh kecerdasan intelektual, emosional, dan spiritual terhadap kinerja pegawai Balai Besar POM di Badan Aceh. Jurnal Pengembangan Wiraswasta, 22(3), 197–206. https://doi.org/10.33370/jpw.v22i3.491
Utami, E. W., & Dewanto, A. (2013). Pengaruh adversity quotient terhadap kinerja perawat dengan motivasi kerja sebagai variabel mediasi (Studi di RSUD “Ngudi Waluyo” Wlingi). Jurnal Aplikasi Manajemen, 11(1), 1–11. https://jurnaljam.ub.ac.id/index.php/jam/article/view/489
Yani, A. S., & Istiqomah, A. (2016). Pengaruh kecerdasan intelektual dan kecerdasan emosional terhadap kinerja karyawan dengan profesionalisme sebagai variabel intervening (Studi empiris terhadap PT. JNE Service Center Utara 1). Media Studi Ekonomi, 19(2), 1–14. http://journal.uta45jakarta.ac.id/index.php/MSE/article/viewFile/561/343