The Influence of Transformational Leadership, Quality of Human Resources, and Discipline toward Community Satisfaction at the Office of Dinas Kependudukan and Pencatatan Sipil Kota Kupang
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Oct 20, 2022
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Abstract
The purpose of this study is specifically to obtain the results of the analysis of the relationship betwen the variables of transformational leadership, the quality of human resources, and the discipline of civil servants on the level of community satisfaction partially and simultaneously. The research method uses a descriptive and verification survey. Collecting data use questionnaires and documentation techniques. This research is an associative research, where in there are variables related and they can influence other variables. The population of this research is employees who work in the Dinas Kependudukan and Pencatatan Sipil Kota Kupang as many as 78 people and 240 people from Kupang City community. Data analysis using analyzing tools of SPSS 23. Testing of the data uses t test, that transformational leadership has an effect on community satisfaction with t count of 5,536 < t table of 1,96, quality of human resources has an effect on the community satisfaction with t count of 33,683 < t table of 1,96, discipline of civil servants has an effect on the community satisfaction with t caount of 20,817 < t table of 1,96. Simultaneously, transformational leadership, quality of human resources, and discipline of the state civil servants influence on community satisfaction with F count of 459,956 > F table of 2,633. The result of this study shows that transformational leadership, quality of human resources, and discipline of the state civil servants has an effect positively and significantly toward community at the Dinas Kependudukan and Pencatatan Sipil Kota Kupang.
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How to Cite
Manalor, M. I., Luis Marnisah, & Jefirstson Richset Riwukore. (2022). The Influence of Transformational Leadership, Quality of Human Resources, and Discipline toward Community Satisfaction at the Office of Dinas Kependudukan and Pencatatan Sipil Kota Kupang. Enrichment : Journal of Management, 12(4), 2987-2994. https://doi.org/10.35335/enrichment.v12i4.701
References
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Kristinawati, T. (2020). Penerapan kepemimpinan transformasional pada Dinas Kependudukan dan Catata Sipil Kota Kupang, Nusa Tenggara Timur. Media Bina Ilmiah, 15(2), 3993–4002. https://doi.org/https://doi.org/10.33758/mbi.v15i2.791
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Marnisah, L., Mbuik, R. R., & Riwukore, J. R. (2022). Organizational commitment based on contribution from WFH, organizational culture, and work motivation at the Badan Keuangan and Aset Daerah Kota Kupang. Journal of Education, Humaniora and Social Sciences (JEHSS), 5(1), 771–788. https://doi.org/10.34007/jehss.v5i1.1283
Riwu Kore, J. R. (2010). Pengaruh kepemimpinan transformasional, kompetensi dan motivasi kerja terhadap komitmen organisasi dan kinerja pegawai di Sekretariat Pemerintah Kota Kupang Nusa Tenggara Timur. Universitas 17 Agustus 1945 Surabaya.
Riwu Kore, J. R. (2020). Kepemimpinan transformasional peningkatan sumber daya manusia (F. Haba Ora (ed.); 1st ed). PT. Insan Cendekia Mandiri Group.
Riwu Kore, J. R., Zamzam, F., & Haba Ora, F. (2022). Iklim organisasi pada manajemen SDM (Dimensi dan indikator untuk penelitian) (Havis Arafik (ed.); 1st ed.). Deepublish Press.
Riwukore, J. R. (2010). Effect of transformational leadership, competency motivation and commitment to work organization and performance of employees in Goverment Secretariat City Kupang, East Nusa Tenggara. Surabaya: Programs Study of Economic Science, Postgraduate in Universitas 17 Agustus 1945.
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Riwukore, J. R., Alie, M., & Habaora, F. (2021). Kepemimpinan transformasional dalam manajemen sumber daya manusia (Studi kasus Aparatur Sipil Negara Pemerintah Kota Kupang Nusa Tenggara Timur). Jurnal Ecoment Global: Kajian Bisnis Dan Manajemen, 6(1), 87–96. https://doi.org/http://dx.doi.org/10.35908/jeg.v6i1.1327
Riwukore, J. R., & Habaora, F. (2021). Relationship of work ethics, professionalism, and leadership to the performance of internal auditors at the Inspectorate Body of Kupang City. SISIMA 2021: Seminar Ilmiah Sistem Informasi Manajemen Dan Akuntansi, “Penyempurnaan Mekanisme Manajemen Dan Akuntansi Melalui Peningkatan Peran Teknologi Informasi,” 42.
Riwukore, J. R., Habaora, F., & Marnisah, L. (2022). Relationship between the pandemic climate of Covid-19 and leadership style on the employees performance of the Secretariat Regional on Kupang City Government. Journal of Education, Humaniora and Social Sciences (JEHSS), 5(1), 181–193. https://doi.org/https://doi.org/10.34007/jehss.v5i1.1175
Riwukore, J. R., Marnisah, L., & Habaora, F. (2022a). Employee performance analysis based on the effect of discipline, motivation, and organizational commitment at the Regional Secretariat of the Kupang City Government. Jurnal Maksipreneur: Manajemen, Koperasi, & Entrepreneurship, 12(1), 76–99.
Riwukore, J. R., Marnisah, L., & Habaora, F. (2022b). Perceptions of the state civil apparatus about the work environment in supporting the performance to the National Unity and Political Body of Kota Kupang in Indonesia. Jurnal Mantik: Manajemen, Teknologi Informatika Dan Komunikasi, 5(46), 2314–2324. https://doi.org/https://doi.org/10.35335/mantik.v6i2.2392
Riwukore, J. R., Susanto, Y., Mardiyah, & Habaora, F. (2022). Effect of employee placements, discipline, and work climate toward employee performance on Agency of Financial Management and Asset Regional of Lubuklinggau City Indonesia. Enrichment: Journal of Management, 12(2), 1498–1508. https://enrichment.iocspublisher.org/index.php/enrichment/article/view/84
Riwukore, J. R., Susanto, Y., Pilkandis, J., & Habaora, F. (2021). Analysis of employee performance in the Department of Education and Culture, Lubuklinggau City. Asia Pacific Journal of Management and Education, 4(2), 95–109. https://doi.org/10.32535/apjme.v4i2.1149
Riwukore, J. R., Susanto, Y., Walyusman, Riance, A., Zubaidah, R. A., & Habaora, F. (2021). Analysis of Employee Performance Based on Competence and Work Climate in Lubuklinggau Barat I District at Indonesia. The Journal of Social Sciences Research, 7(71), 7–14. https://doi.org/10.32861/jssr.71.7.14
Riwukore, J. R., Yustini, T., & Likur, A. (2022). Employee Performance Based on Discipline , Workload , and Emotional Intelligence at the Dinas Sosial Kota Kupang. Enrichment: Journal of Management, 12(2), 1857–1870. https://enrichment.iocspublisher.org/index.php/enrichment/article/view/497
Riwukore, J. R., Yustini, T., Zamzam, F., & Habaora, F. (2022). Influence of Covid-19 pandemic climate, discipline, motivation to performance in BAERT Kupang City. Management and Economics Journal (MEC-J), 6(1), 1–18. https://doi.org/10.18860/mec-j.v6i1.12967
Sedarmayanti. (2017). Perencanaan dan pengembangan SDM untuk meningkatkan kompetensi, kinerja, dan produktivitas kerja. PT. Refika Aditama.
Yustini, T., Riwukore, J., Alie, M., Asmawati, & Kana, K. Y. (2022). Personality contribution to employees performance at Dinas Lingkungan Hidup and Kebersihan Kota Kupang. Enrichment : Journal of Management, 12(3), 1594–1605. https://doi.org/https://doi.org/10.35335/enrichment.v12i3.617
Bahri, S., & Zamzam, F. (2015). Model penelitian kuantitatif berbasis SEM AMOS. Deepublish Press.
Haba Ora, F. (2022). Evaluasi kinerja pegawai berdasarkan iklim pandemi Covid-19, kompetensi, budaya organisasi, gaya kepemimpinan, motivasi, pengembangan karir, komitmen organisasi dan disiplin di Sekretariat Daerah Pemerintah Kota Kupang. Universitas Indo Global Mandiri.
Kristinawati, T. (2020). Penerapan kepemimpinan transformasional pada Dinas Kependudukan dan Catata Sipil Kota Kupang, Nusa Tenggara Timur. Media Bina Ilmiah, 15(2), 3993–4002. https://doi.org/https://doi.org/10.33758/mbi.v15i2.791
Marnisah, L., Hasbiyallah, Riwukore, J. R., Habaora, F., & Maris, H. (2021). Analysis of career development, leadership style, and emotional intelligence on the work achievement of employees of PT. BNI (Persero) Tbk Palembang Branch. In Y. UZUN (Ed.), 3rd International Gobeklitepe Social and Humanities Congress (pp. 257–272). IKSAD Global Publications. https://doi.org/10.1159/000478491
Marnisah, L., Mbuik, R. R., & Riwukore, J. R. (2022). Organizational commitment based on contribution from WFH, organizational culture, and work motivation at the Badan Keuangan and Aset Daerah Kota Kupang. Journal of Education, Humaniora and Social Sciences (JEHSS), 5(1), 771–788. https://doi.org/10.34007/jehss.v5i1.1283
Riwu Kore, J. R. (2010). Pengaruh kepemimpinan transformasional, kompetensi dan motivasi kerja terhadap komitmen organisasi dan kinerja pegawai di Sekretariat Pemerintah Kota Kupang Nusa Tenggara Timur. Universitas 17 Agustus 1945 Surabaya.
Riwu Kore, J. R. (2020). Kepemimpinan transformasional peningkatan sumber daya manusia (F. Haba Ora (ed.); 1st ed). PT. Insan Cendekia Mandiri Group.
Riwu Kore, J. R., Zamzam, F., & Haba Ora, F. (2022). Iklim organisasi pada manajemen SDM (Dimensi dan indikator untuk penelitian) (Havis Arafik (ed.); 1st ed.). Deepublish Press.
Riwukore, J. R. (2010). Effect of transformational leadership, competency motivation and commitment to work organization and performance of employees in Goverment Secretariat City Kupang, East Nusa Tenggara. Surabaya: Programs Study of Economic Science, Postgraduate in Universitas 17 Agustus 1945.
Riwukore, J. R., Alie, J., & Hattu, S. V. A. P. (2022). Employee performance based on contribution of WFH, organizational commitment , and organizational culture at Bagian Umum Sekretariat Daerah Pemerintah Kota Kupang. Jurnal Ekombis Review: Jurnal Ilmiah Ekonomi Dan Bisnis, 10(2), 1217–1236. https://doi.org/https://doi.org/10.37676/ekombis.v10i2.2533
Riwukore, J. R., Alie, M., & Habaora, F. (2021). Kepemimpinan transformasional dalam manajemen sumber daya manusia (Studi kasus Aparatur Sipil Negara Pemerintah Kota Kupang Nusa Tenggara Timur). Jurnal Ecoment Global: Kajian Bisnis Dan Manajemen, 6(1), 87–96. https://doi.org/http://dx.doi.org/10.35908/jeg.v6i1.1327
Riwukore, J. R., & Habaora, F. (2021). Relationship of work ethics, professionalism, and leadership to the performance of internal auditors at the Inspectorate Body of Kupang City. SISIMA 2021: Seminar Ilmiah Sistem Informasi Manajemen Dan Akuntansi, “Penyempurnaan Mekanisme Manajemen Dan Akuntansi Melalui Peningkatan Peran Teknologi Informasi,” 42.
Riwukore, J. R., Habaora, F., & Marnisah, L. (2022). Relationship between the pandemic climate of Covid-19 and leadership style on the employees performance of the Secretariat Regional on Kupang City Government. Journal of Education, Humaniora and Social Sciences (JEHSS), 5(1), 181–193. https://doi.org/https://doi.org/10.34007/jehss.v5i1.1175
Riwukore, J. R., Marnisah, L., & Habaora, F. (2022a). Employee performance analysis based on the effect of discipline, motivation, and organizational commitment at the Regional Secretariat of the Kupang City Government. Jurnal Maksipreneur: Manajemen, Koperasi, & Entrepreneurship, 12(1), 76–99.
Riwukore, J. R., Marnisah, L., & Habaora, F. (2022b). Perceptions of the state civil apparatus about the work environment in supporting the performance to the National Unity and Political Body of Kota Kupang in Indonesia. Jurnal Mantik: Manajemen, Teknologi Informatika Dan Komunikasi, 5(46), 2314–2324. https://doi.org/https://doi.org/10.35335/mantik.v6i2.2392
Riwukore, J. R., Susanto, Y., Mardiyah, & Habaora, F. (2022). Effect of employee placements, discipline, and work climate toward employee performance on Agency of Financial Management and Asset Regional of Lubuklinggau City Indonesia. Enrichment: Journal of Management, 12(2), 1498–1508. https://enrichment.iocspublisher.org/index.php/enrichment/article/view/84
Riwukore, J. R., Susanto, Y., Pilkandis, J., & Habaora, F. (2021). Analysis of employee performance in the Department of Education and Culture, Lubuklinggau City. Asia Pacific Journal of Management and Education, 4(2), 95–109. https://doi.org/10.32535/apjme.v4i2.1149
Riwukore, J. R., Susanto, Y., Walyusman, Riance, A., Zubaidah, R. A., & Habaora, F. (2021). Analysis of Employee Performance Based on Competence and Work Climate in Lubuklinggau Barat I District at Indonesia. The Journal of Social Sciences Research, 7(71), 7–14. https://doi.org/10.32861/jssr.71.7.14
Riwukore, J. R., Yustini, T., & Likur, A. (2022). Employee Performance Based on Discipline , Workload , and Emotional Intelligence at the Dinas Sosial Kota Kupang. Enrichment: Journal of Management, 12(2), 1857–1870. https://enrichment.iocspublisher.org/index.php/enrichment/article/view/497
Riwukore, J. R., Yustini, T., Zamzam, F., & Habaora, F. (2022). Influence of Covid-19 pandemic climate, discipline, motivation to performance in BAERT Kupang City. Management and Economics Journal (MEC-J), 6(1), 1–18. https://doi.org/10.18860/mec-j.v6i1.12967
Sedarmayanti. (2017). Perencanaan dan pengembangan SDM untuk meningkatkan kompetensi, kinerja, dan produktivitas kerja. PT. Refika Aditama.
Yustini, T., Riwukore, J., Alie, M., Asmawati, & Kana, K. Y. (2022). Personality contribution to employees performance at Dinas Lingkungan Hidup and Kebersihan Kota Kupang. Enrichment : Journal of Management, 12(3), 1594–1605. https://doi.org/https://doi.org/10.35335/enrichment.v12i3.617